Peoria Subaru

Long time there. Bob Shotwell was great and very patient. He got us the car we wanted in a short time. Troy Miller was very smart with all the financing information a Bob Shotwell was great and very patient. He got us the car we wanted in a short time. Troy Miller was very smart with all the financing information and does a good job overall. But, We changed our minds on the extended warranty and the GAP and have been calling this last week to have it taken off but he has not called us back. Plus he did not tell us about the pricing on either and it is $4000 over the price of the car. We are heading over to the dealership today to talk with the Manager. More

Great service Service department at Peoria Subaru has always been excellent! Wait time always shorter than expected, helpful staff, comfortable waiting area with w Service department at Peoria Subaru has always been excellent! Wait time always shorter than expected, helpful staff, comfortable waiting area with water, coffee, donuts, fruit. More

Honestly Helpful People We made multiple trips to the Dealership. From our initial visit our Sales Representative was very helpful and knowledgeable. We had a good test drive We made multiple trips to the Dealership. From our initial visit our Sales Representative was very helpful and knowledgeable. We had a good test drive (city streets and Highway) to make sure the Subaru Ascent was responsive and comfortable. The Sales Representative worked with us to find an Ascent that matched our choices (colors and options). It was in transit to the Dealership so we reserved it. When the vehicle came in we also test drove the car. When it can time to buy the Ascent the Finance Officer outlined the benefits of financing versus a larger down payment. He also informed us of the protection coverages offered to give us a good piece of mind in the ownership of the vehicle. He also worked with us to resolve our uncertainties. The Dealership really worked to make us happy and be part of the Subaru Family. More

Worked with me from beginning to end Great experience buying my new Wrx worked with me on my trade in and made it happen! Couldn’t be happier thank you Peoria Subaru ! Great experience buying my new Wrx worked with me on my trade in and made it happen! Couldn’t be happier thank you Peoria Subaru ! More

Buying a new car This is the second car we bought here at Peoria Subaru, and would go again. They are friendly, courteous, and very helpful and make buy a car a very This is the second car we bought here at Peoria Subaru, and would go again. They are friendly, courteous, and very helpful and make buy a car a very nice experience. They really helpful to help finance the car within you budget. More

Routine Maintenance The staf was friendly and courteous. My vehicle was taken in right away and done in timely fashion. Service to be done was explained. Clean restroo The staf was friendly and courteous. My vehicle was taken in right away and done in timely fashion. Service to be done was explained. Clean restroom. More

Outback Breakdown My Outback broke down Saturday and I had it towed to the dealership. Cory took control keeping me informed each step. He did an excellent job of kee My Outback broke down Saturday and I had it towed to the dealership. Cory took control keeping me informed each step. He did an excellent job of keeping me informed of what they were discovering in the shop. More

Buying a Subaru Buying a new car I expected the sales person to be pushy and impatient. Buying a new car was very stressful for me. Luigi was friendly, relaxed and p Buying a new car I expected the sales person to be pushy and impatient. Buying a new car was very stressful for me. Luigi was friendly, relaxed and patient and made buying my car a pleasant experience. George was wonderful also. More

Service itself was good; Reservation for appointment, not! I initially made the appointment via the website. Big mistake...there is no correlation between the website the the service center. The website indi I initially made the appointment via the website. Big mistake...there is no correlation between the website the the service center. The website indicated that the service would not cost me anything. However, when I decided to call the service center to confirm my appointment (no confirmation from the website), I was told that I would be charged for the service. I complained about the initial appointment via the website, but the service center rep said that they couldn't do anything about it. Perhaps whoever reads this review can. More

frustrating My appt w/ windshield repairman at 08, & service 0900. I returned @ 11 & my car still hadn't been calibrated. car wasn't ready until 1330. My appt w/ windshield repairman at 08, & service 0900. I returned @ 11 & my car still hadn't been calibrated. car wasn't ready until 1330. More