4 Subaru Dealers near 85382near 85382

Servicing my Forrester here is easy peasy. - DMACL003

Servicing my Forrester here is easy peasy. Mark is knowledgeable and is always able to answer my questions.A shout out to the mechanics too who get me in and out in a timely fashion.

Attentive knowledgeable friendly Chloe was friendly - DNCSHOW42

Attentive knowledgeable friendly Chloe was friendly knowledgeable explained the service process and explained necessary repairs thoroughly. Made us feel comfortable . She showed high standard of professionalism.

Excellent all of them the whole team fantastic service - Mustang buyer

Excellent all of them the whole team fantastic service ryan the sales manager finance manager

⭐☆☆☆☆ – Pricing Discrepancies, Misleading Credits, and No - Francis

⭐☆☆☆☆ – Pricing Discrepancies, Misleading Credits, and No Follow-Through I am a long-time Subaru owner (WRX STI, WRX Limited, Ascent, and now a 2026 WRX Limited), and this was one of the most frustrating dealership experiences I’ve had. Initially, working with Shawn Cleghorn was straightforward. We agreed on a sales price of approximately $35,400, and everything seemed aligned. However, at signing, the price increased to over $36,700 without a clear explanation. After I questioned it, the number was adjusted, but still included an unexplained $470 difference from what was originally agreed upon. After reviewing my contract at home, I confirmed the discrepancy and reached out. The “resolution” offered was a $470 credit toward parts/services — with the expectation of providing a perfect survey score. That alone raised concerns about how customer feedback is being handled. I chose to use the credit toward a short throw shifter installation. According to Peoria Subaru’s own website, the part + install is listed at approximately $597. Based on that, my expected out-of-pocket after the $470 credit should have been around $130 + tax. Instead: • I was quoted around $600 prior to installation • I was then billed $975 after the work was completed • After escalation, the bill was reduced, but I still paid significantly more than expected Even after an additional $200 credit was offered, the final numbers still do not align with the dealership’s advertised pricing or prior agreements. Additionally, I have made multiple attempts to cancel the extended warranty I only agreed to for financing purposes, and the finance department has not responded. This experience reflects a consistent pattern: • Pricing changes at signing • Credits used to offset discrepancies instead of correcting them • Final charges that do not match advertised pricing • Lack of responsiveness from finance I will be providing documentation to support these claims. I strongly recommend that anyone considering this dealership review all numbers carefully, verify pricing against their website, and get everything in writing before signing.