Peoria Toyota - Service Center

25,000 Oil change and service Finished ahead of schedule. Great customer service.... I am more than willing to fill out customer surveys, but this is too long for me, thanks. Finished ahead of schedule. Great customer service.... I am more than willing to fill out customer surveys, but this is too long for me, thanks. More

Service Great people great job. This was normal service. Oil change, inspection and tire rotation. My opinion from working in a service station while in high Great people great job. This was normal service. Oil change, inspection and tire rotation. My opinion from working in a service station while in high school, I had to do that type of service in 30 minutes or less. I also had to vacuum the vehicle. So if there is any room for improvement it would be the length of time it took. More

example of good service Prompt attention on arrival. Iniitial review of what was to be done, cost, and wait. Wait within expectations. Nice café providing beverage. Servi Prompt attention on arrival. Iniitial review of what was to be done, cost, and wait. Wait within expectations. Nice café providing beverage. Service and cost was as described in initial review. Documentation of service done and future concerns that may need addressing explained and provided. Courteous and efficient staff. More

Spot on, everything was great. It was all good, and the price was right. The complimentary coffee and snacks were great, the complemtary newspaper and magazines were nice too. Great It was all good, and the price was right. The complimentary coffee and snacks were great, the complemtary newspaper and magazines were nice too. Great! More

Review of Service I had a very pleasant experience. The Service Tech was friendly and the wait was minimal. Everyone was very professional and friendly. I look forwa I had a very pleasant experience. The Service Tech was friendly and the wait was minimal. Everyone was very professional and friendly. I look forward to my next visit. More

Friendly, Polite, Considerate, Thorough, and Professional The dealership is focused on taking care of the customer's needs. I was completely satisfied with my experience, and I would strongly recommend this d The dealership is focused on taking care of the customer's needs. I was completely satisfied with my experience, and I would strongly recommend this dealership to all of my friends and associates. More

Ripping off an out of town visitor I brought the car in for brake warning light on, while driving through Peoria for Thanksgiving,. miles from anywhere, and from out of town, traveling I brought the car in for brake warning light on, while driving through Peoria for Thanksgiving,. miles from anywhere, and from out of town, traveling with kids in my Toyota. All signs pointed to a simple light sensor being out bc the brakes were working fine. You don’t take chances when traveling with kids, though. While in their service, they diagnosed that a brake wire sensor had “been cut” and that only someone with specialized knowledge could have done it. The only one who had access to it with specialized knowledge was their service and only a cut wire or a worn sensor could have caused these particular lights to be out. Fixing a worn sensor: $20. Fixing a “cut” wire: $500. . When they didn’t get my business, they doubled their diagnostic fee from $60 to $112. Launching an investigation and may bring a small claim suit as the total for me to fix all of this will come to well over $600.00 - for what was probably just a $20. fix. DISGUSTING More

Sean is amazing! In for my 15,000 mike check up. Sean had me in and out in 25 minutes! I was told it would be 2 hrs! Amazing! In for my 15,000 mike check up. Sean had me in and out in 25 minutes! I was told it would be 2 hrs! Amazing! More

Excellent service Always friendly and thorough. I would highly recommend the service department.They have been always provided good advice, and never pushy about other Always friendly and thorough. I would highly recommend the service department.They have been always provided good advice, and never pushy about other services. Pricing and labor are accurate and fair. More

Great Service Jenessa Koehl is an awesome service advisor, she helped me with several issues I had with my wife's 2013 Highlander, I trusted her advice on the maint Jenessa Koehl is an awesome service advisor, she helped me with several issues I had with my wife's 2013 Highlander, I trusted her advice on the maintenance she suggested , Thumps Up! More