Peoria Toyota - Service Center

Very professional and efficient When I arrived, service was backed up, and that added about half hour to my wait. During that time, I was advised numerous times of the situation. S When I arrived, service was backed up, and that added about half hour to my wait. During that time, I was advised numerous times of the situation. Service was excellent. These things happen, and I understand. They did their best to deal with it. More

Tundra TRD Excellent customer service experience. Respectfully of my time spent in the lounge area and provided updates on the truck status. I will visit again Excellent customer service experience. Respectfully of my time spent in the lounge area and provided updates on the truck status. I will visit again for next service appointment. More

Highly recommended! AAA+++ I set a high bar for Customer Service and Satisfaction. Everyone at Peoria Toyota always meets or exceeds my expectations. I enjoyed another Peoria T I set a high bar for Customer Service and Satisfaction. Everyone at Peoria Toyota always meets or exceeds my expectations. I enjoyed another Peoria Toyota Experience! Thank you!! More

Consistently great service We just recently had routine services performed for two vehicles this past week. Peoria Toyota's service department has always been very helpful in s We just recently had routine services performed for two vehicles this past week. Peoria Toyota's service department has always been very helpful in scheduling service and in answering my questions. More

Very helpful My Avalon was in service for a couple of minor service issues. As always, my service representative was very helpful, suggesting options to consider, My Avalon was in service for a couple of minor service issues. As always, my service representative was very helpful, suggesting options to consider, and was able to expedite my service. A new battery suddenly was in the picture, and my service representative, Jenessa Koehl, was very helpful. I must say, I have always experienced excellent advice and service at Peoria Toyota. I have high confidence and trust in the people and the product. Thanks very much... More

Always great customer care This is the dealership in which I purchased my car and have religiously taken it there for all services. All technicians and staff are incredibly prof This is the dealership in which I purchased my car and have religiously taken it there for all services. All technicians and staff are incredibly professional and courteous and while I'll admit I'm AWFUL at remembering to make appts on my days off and thusly have found myself needing services such as oil changes asap, the staff have been incredibly accommodating in getting my car in immediately or recommending less busy times to attempt to walk in. That was the case this past Saturday where I was told that I MAY be able to get an oil change that day, I brought my car in on a wing and a prayer, and was able to get my car serviced quickly and professionally. Very friendly and accommodating staff and would certainly recommend!! More

Fast, Routine 2014 Prius Maintenance Amanda Pratt did a highly professional reception and review of my regular 40,000 mile maintenance review. I have had her as my tech service person be Amanda Pratt did a highly professional reception and review of my regular 40,000 mile maintenance review. I have had her as my tech service person before. She was caring and was hard working. If a leadership role at a higher level becomes available she should certainly be considered for it. The break area was satisfactory, although some of the chairs are beginning to be shop-worn. The restrooms were okay, but please fill the soap dispenser in the gentlemen's restroom. Things could use a little more spic and span as well. The lady who worked the beverage counter area on 10/27/17 was pleasant, but never offered me a refreshment; I got it myself. More

Fast, friendly service Our Avalon was in for the 20,000 mile Service. The Service writer went over all the work that was to be done and made sure that any other problems or Our Avalon was in for the 20,000 mile Service. The Service writer went over all the work that was to be done and made sure that any other problems or issues were addressed. Work was finished quicker than estimated. He went over all the details of the Service visit. More

Always amazing Peoria Toyota literally takes care of every car in our family. Honest, knowledgeable, I just can't say enough about them. Five stars all the time. Peoria Toyota literally takes care of every car in our family. Honest, knowledgeable, I just can't say enough about them. Five stars all the time. More

Took care of my problem promptly Car began to miss barely running so drove to dealership to resolve as needed car for trip the next day.. Even though no appointment they took care of Car began to miss barely running so drove to dealership to resolve as needed car for trip the next day.. Even though no appointment they took care of probalem More