Peoria Toyota - Service Center
Peoria, IL
277 Reviews of Peoria Toyota - Service Center
Brought in for warranty service Warranty service went much quicker than was estimated. Was provided a loaner vehicle, which I appreciated. Drop off went like a well oiled machine. Up Warranty service went much quicker than was estimated. Was provided a loaner vehicle, which I appreciated. Drop off went like a well oiled machine. Upon pickup I brought loaner inside, was the only customer at that moment and the paperwork was done quickly. My mistake was accepting a car wash before I left. Other customers arrived and no one brought me the keys to my vehicle so I could leave. After waiting in the reception area for 15 minutes looking at my washed car parked outside the door I went into the service dept. and stood there for another 10 minutes before I was given my keys to leave. It had become very busy... but really? Now I have to take my vehicle back because every time I put my car in gear I now get a chirping sound. It's just annoying. More
repair work The work seems to be excellent . Work took 4 hours longer than I was told. However, I was kept up to date. Your number of words is irritating The work seems to be excellent . Work took 4 hours longer than I was told. However, I was kept up to date. Your number of words is irritating More
Oil Change / Rotate Tires Free exterior car wash, and extremely nice lounge with free drinks, free wifi. Free shuttle to and from work office. Extremely clean and well lit re Free exterior car wash, and extremely nice lounge with free drinks, free wifi. Free shuttle to and from work office. Extremely clean and well lit repair facility. More
Great Service I've never been less than 100% satisfied during my routine service appointments. The service department is friendly and professional. My wait is alway I've never been less than 100% satisfied during my routine service appointments. The service department is friendly and professional. My wait is always pleasant. I couldn't be happier with all aspects of this visit. More
service dept. In for regular maintenance with a couple of problems that were che ked out and before work was done, they told me what they found and the price to rep In for regular maintenance with a couple of problems that were che ked out and before work was done, they told me what they found and the price to repair. More
No pressure service and full satisfaction I am pleased with all facets of the dealership. Wonderful courtesy and professional services were experienced, and the wait was minimal. I am very h I am pleased with all facets of the dealership. Wonderful courtesy and professional services were experienced, and the wait was minimal. I am very happy with both the atmosphere and choices of offeringsome in the lounge. More
Good Service Our service experience has always been good. Amanda Pratt is wonderful to work with. She is through, polite, and prompt. She is a hard worker who lo Our service experience has always been good. Amanda Pratt is wonderful to work with. She is through, polite, and prompt. She is a hard worker who loves her job and it shows! More
Toyota service The intake gentleman at service center was courteous and helpful. Service was completed on time and explained upon completion. First service with th The intake gentleman at service center was courteous and helpful. Service was completed on time and explained upon completion. First service with this new car and pleased with questions answered. More
oikl change and tire rotation Never a problem, always polite and courteous. Vehicle done in time allotted. Great review of findings. An extremely helpful team. thanks for your Never a problem, always polite and courteous. Vehicle done in time allotted. Great review of findings. An extremely helpful team. thanks for your help, Frank More
Very willing to work with us Went in for regular oil change & tire rotation, then found out right away that the car needed the coolant rinsed & refilled. Since it was later in th Went in for regular oil change & tire rotation, then found out right away that the car needed the coolant rinsed & refilled. Since it was later in the day, Amanda offered they keep it overnight and we pick it up in the morning so my daughter could take it to work nearby. It all worked out well. Amanda was very friendly & professional. More