
Perfect Auto Collection
Akron, OH
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 466 reviews
I’d like to do 4.5 stars if it had been possible. The Original - I’d like to do 4.5 stars instead of 4, if it had been possible. The drawback to my experience was with communication beforehand. Mihai expl Original - I’d like to do 4.5 stars instead of 4, if it had been possible. The drawback to my experience was with communication beforehand. Mihai explained to me that it had to do with how they are trained, but it still left a slightly sour memory in my experience. I asked directly if the price was open for negotiation, and they are trained to respond “positively.” The response I got was “ We are motivated to sell we price them accordingly you won't be disappointed” so I felt as though it was open for negotiation. I’m disappointed, because I’ll be a statistic that the method “works,” due to the very transactional nature of used car sales. I wish they would have been honest and upfront about that point, so I had the proper expectations after driving 3+ hours each way to buy the car. While that was a bad start to the visit, Mihai did a good job recovering from it and somewhat working with me to improve the experience. I didn’t feel as though it got too hostile, and I felt as though he genuinely was empathetic to my perspective. We ended up making the deal, and I got a nice car. The dealership was nice, Stephanie was welcoming, and Alex and Mihai were good conversationalists and very personable. Edit - The initial review was 4/5 stars. Mihai followed up with me, and he expressed that they took the review seriously and are addressing the training issues. If they successfully correct out the miscommunication in the future, then it would be a great buying experience. The follow-up and sincerity of the apology warrants the review to be adjusted up to 5 stars. More
I am very pleased with my experience at Perfect Auto Collection. Both The salesman (Ron) and the dealership were honest, fair and transparent. Thank you! Collection. Both The salesman (Ron) and the dealership were honest, fair and transparent. Thank you! More
We had a great experience working with Ron Perie. The showroom had many unique cars to choose from. The website made it easier to plan our trip since we knew what car we had our eye on. showroom had many unique cars to choose from. The website made it easier to plan our trip since we knew what car we had our eye on. More
I was very excited about purchasing a car from Perfect Auto however things went bad. I called on a Thursday filled out application was told I would receive a call back. I ended up calling 4 times that day Auto however things went bad. I called on a Thursday filled out application was told I would receive a call back. I ended up calling 4 times that day only to finally get an answer saying I was approved but employee stated she was getting off in 20 mins and would call me in am. After I didnt receive a call by noon I called back only to be told still waiting to hear from bank. After 2 more calls I was finally told I wasn't approved because I submitted fake pays tubs. I found that hard to believe since I been on the same job for 25 yrs and I never even submitted any pay stubs. After questioning employee she said she would look into it and call back after an hr goes by she call back stating she had me confused with another customer and everything was fine. I drive to dealership where I was then working with Ron Perie. He was great i mean GREAT. I had to provide additional paperwork, however the dealership was closing soon so he stated come back in am everything will be fine. I called dealership in am spoke with another lady Ron was off explained to her the situation. I kept constant communication with her and told her I would be down to purchase car today. That morning I went to my Credit Union and got pre approved so I could purchase the car with no issues. I told the sales lady I would be down at 2pm to buy car and I had a check from my Credit Union in hand to pay for it. However once I get there I eas then told the car was sold someone came in 2 hrs ago and was buying it as we speak. I was pissed. I'm showing the manager the communication between the employee and myself. He said he feel bad these things happen and he would give me $500 off another car. The car I wanted was a great deal of a lifetime. I realize it was time for me to leave because I wasn't going to be calm. What is $500. Like I stated Ron Perie was great. The facility is also well kept and have a great inventory of cars. So if you buy a car from them please deal with Ron. I wont mention the other who lied to me. More
There was a quick response with all my requests. I had an excellent time dealing with this dealership, and Avery treated me excellent. All the information was sent to me very quickly, I had no compla I had an excellent time dealing with this dealership, and Avery treated me excellent. All the information was sent to me very quickly, I had no complaints. More
Beautiful cars, nice show floor. It was a really comfortable buying experience. Ron was very fair and helpful. Would definitely buy a car here again. comfortable buying experience. Ron was very fair and helpful. Would definitely buy a car here again. More
CLS 550 Painless process for a unique color combo on a beautiful vehicle. Stephanie worked creatively to allow us to see the car (we're out of area) and it wa Painless process for a unique color combo on a beautiful vehicle. Stephanie worked creatively to allow us to see the car (we're out of area) and it was all wrapped up with door to door delivery just a few days later. What else could you want? More
Excellent service! Purchased a 2017 Camaro yesterday, and I absolutely love it! Mihai, and stephanie were very helpful and honest through the whole process. Would definitely recommend to anyone looking for a I absolutely love it! Mihai, and stephanie were very helpful and honest through the whole process. Would definitely recommend to anyone looking for a high end vehicle. More
Professional and courteous. I’d buy from them again!! The vehicle was described in the ad on the website. They arranged transport and kept me updated throughout the entire process vehicle was described in the ad on the website. They arranged transport and kept me updated throughout the entire process More
First time visiting this dealership and was blown away! Awesome service, & beautiful selection of cars. Tony helped in making sure that the car I was interested in was all ready to be test driven & possibl Awesome service, & beautiful selection of cars. Tony helped in making sure that the car I was interested in was all ready to be test driven & possibly drive home! Which, I happily did!!! I would highly recommend. More