Performance Buick GMC

Everyone is very professional,friendly,polite and caring. They took really care of me. I highly recommend this dealership for your truck service and needs. They took really care of me. I highly recommend this dealership for your truck service and needs. More

I just had my Buick into the Service Department to have the A/C looked at, and to replace an interior part. From the initial call to schedule the car for service, the convenience of dropping it off the nig the A/C looked at, and to replace an interior part. From the initial call to schedule the car for service, the convenience of dropping it off the night before, and right up to the time I picked it up; Luis, the Service Advisor kept me informed with several phone calls. When I arrived to pick up my Buick, Luis took the time to go over what was done. Alex in Sales, and GM John were kind to assist me as well. It's true as in the reviews I've read about Performance Buick-GMC. I too was impressed with how professional the dealership and its staff present themselves. More

Alex was a pleasure to work with from start to finish! Whatever he promised he delivered when the car came in.would highly recommend to anyone. Whatever he promised he delivered when the car came in.would highly recommend to anyone. More

Service group was friendly and knowledgeable. They kept me informed and car was ready on time. They proved full quote and requested approval before doing work. me informed and car was ready on time. They proved full quote and requested approval before doing work. More

First, I want to say everyone was pleasant, friendly, and professional. The showroom, service areas, restroom, etc… were immaculate, and I felt safe there with my regular maintenance during COVID restriction professional. The showroom, service areas, restroom, etc… were immaculate, and I felt safe there with my regular maintenance during COVID restrictions. This time, my pump unexpectedly went bad again (in addition to 3 yrs. ago, and Norman Gale did the repair). I was so very grateful Luis took the car in on Saturday, as the vehicle barely made it in from Jersey City, starting to overheat nearby the dealership. So thankful they started work on it, as I work weekends. The big concern was I had no way home. I live alone in JC, and many do not own a car here. I was surprised the dealership did not know the big car rental places were not open. I assumed the dealership had some rapport with at least one of them to know this. At the time, I was told there were no loaners available. Getting desperate, as it was mid-afternoon, and there was no shuttle either, I went up to the first person, Patrick, I saw available in the showroom, if I could speak with a manager to find a way home. Patrick worked behind the scenes, and also spoke with Luis. Luis worked out a loaner, I got home safely, brought the loaner back Monday morning, and got my vehicle back Monday afternoon. So far, it is running well. My only concern is on those days when problems arise suddenly, and you can’t make advance arrangements, and loaners and shuttles are not available, that there are options researched, and info is available on how to get home, should the car not be ready within the day. I am 30+ miles away, but always felt trusting coming to the dealership. More

Great service friendly and helpful in every department pleasure to bring truck for free oil changes would definitely buy another vehicle for them when the time comes pleasure to bring truck for free oil changes would definitely buy another vehicle for them when the time comes More

Exceptional customer experience - Alex and Ricardo were outstanding - careful listeners - knowledgeable and friendly - they provided us with great options to consider - and delivered on all our expectation outstanding - careful listeners - knowledgeable and friendly - they provided us with great options to consider - and delivered on all our expectations ... HIGHLY Recommended! More

It was quick and easy. I had the truck flat bedded to the dealership and used the key drop. Luis was very communicative and accurate with his information. dealership and used the key drop. Luis was very communicative and accurate with his information. More

What a wonderful experience working with Brandon and the entire team at Performance Buick GMC. Amazing customer service! Thank you for all of your help with my new Buick Encore. entire team at Performance Buick GMC. Amazing customer service! Thank you for all of your help with my new Buick Encore. More

We are so happy we decided to go with Brandon and the entire team and Performance Buick GMC. Brandon treated us with exceptional customer service from start to finish. We love our Buick Enclave and are entire team and Performance Buick GMC. Brandon treated us with exceptional customer service from start to finish. We love our Buick Enclave and are happy to be part of the Performance family. More