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Performance Buick GMC - Service Center
Cedar Knolls, NJ
685 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
685 Reviews of Performance Buick GMC - Service Center
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Verified Customer
April 23, 2021
The problem with my truck was taken care of and for that I am very great full. Unfortunately I had to wait 2 1/2 hrs. However, I would recommend this GMC to anyone who needed work done. I am very great full. Unfortunately I had to wait 2 1/2 hrs. However, I would recommend this GMC to anyone who needed work done. More
by BONIFIED_LLAMA@yahoo.com
Employees Worked With
Luis Vas
April 23, 2021
Easy to set up appointment Work done by the time they Easy to set up appointment Work done by the time they tell you Pleasant peoples Calling you if there is any problem coming up Good experience a Easy to set up appointment Work done by the time they tell you Pleasant peoples Calling you if there is any problem coming up Good experience all around More
by DELEMPSDESIGN
Employees Worked With
Luis
April 18, 2021
Excellent experience with Performance Buick Gmc I was very satisfied with the service and waiting area. Very neat and accommodating. Thank You Luis Service Advisor. very satisfied with the service and waiting area. Very neat and accommodating. Thank You Luis Service Advisor. More
by HCARRASQUILLO.MV
Employees Worked With
Luis Vas
April 14, 2021
First time back for service to this location under new ownership Was very pleased with the customer experience and the proactive conversation about the existing warranty ownership Was very pleased with the customer experience and the proactive conversation about the existing warranty More
by EDUBEAU
Employees Worked With
Mr Ferreira. Luis
April 08, 2021
Very Professional , good communication.25 word minimum Very Professional , good communication. 25 word minimum is way too much to demand , and why isn't his name on the list of people to rate ? Service re Very Professional , good communication. 25 word minimum is way too much to demand , and why isn't his name on the list of people to rate ? Service really is more the reason you come back to a dealer , you can get price anywhere ! More
by VIVJS
Employees Worked With
Luis Vaz
April 07, 2021
Luis is an Excellent service writer. Keeps you up to date on your vehicles progress. Vince the mechanic is the best in caring for your vehicle. on your vehicles progress. Vince the mechanic is the best in caring for your vehicle. More
by OCEANISLE19
Employees Worked With
Luis Vaz and Vince the Mechanic
April 03, 2021
Arrived at my appointment time and car was taken right into the shop. The service techs at drop off were very courteous and followed all COVID 19 protocol. Very pleasant experience and a free car wash too into the shop. The service techs at drop off were very courteous and followed all COVID 19 protocol. Very pleasant experience and a free car wash too! More
by DEEFETZER
Employees Worked With
Alex Kasper
April 03, 2021
My car went in for a service and brakes that squeal so loud it’s embarrassing to drive places. I bought my truck in October, the salesman assured me that the squealing noise will go away as the brand new loud it’s embarrassing to drive places. I bought my truck in October, the salesman assured me that the squealing noise will go away as the brand new brake pads and rotors break in. The mechanic who did the service was lazy, he only changed the oil, nothing else, probably because it’s their free service, brakes still squeal louder than ever. Coincidentally the only day the brakes didn’t make a sound was when the mechanic was working on it. They squealed as I pulled up and as I drove off. I probably wouldn’t come back here for services and definitely never for repairs. Maybe I would buy a car if the price was right, but I would definitely never recommend this dealer to anyone I know, not even someone I don’t like. Obviously I’m not a happy customer, I use my vehicle to make a living, so I can’t be there every day letting them troubleshoot issues with brakes that a 5 yr old can figure out. Unfortunately I got screwed!! More
by TN
Employees Worked With
Alex Kasper, John Vorst
