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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.8
697 Reviews

697 Reviews of Performance Buick GMC - Service Center

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December 20, 2020

This dealership has very accommodating and professional personnel. I was greeted immediately at the service entrance upon my arrival. The service manager clearly explained my options. The work was compl More

by DWC927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Ferreira, Luis Vaz
December 13, 2020

Great service but slow. I had a 9am appt for an oil change and tire rotation. It appeared my appt wasn’t in the system. I was told it would take an hour to an hour and a half and it took 2 hours. Great More

by nissantunin04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
December 12, 2020

Took my gmc acadia in for repair. Louis was very helpful and professional. Service was great. Will be going back for any future gmc service or repair needs More

by GeoffW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis in the service dept
December 09, 2020

I had the privilege to work with the Service Depart: Luis and Doug, they made a commitment to provide outstanding service. Their team works together as expert technicians and ensures their customers c More

by MsR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz and Doug supervisor of Service Department
December 07, 2020

Dealer was very courteous upon arrival at getting myself and vehicle checked in. The service scheduled was completed within the estimated time. The reason I did not give an excellent rating was because up More

by efg49330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager - name unknown
December 02, 2020

As a whole, the dealership is good. I think they are going through growing pains in a very difficult environment. I wish them well and imagine good success. More

by KEND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kasper
November 20, 2020

Great Job, Place was spotless. People very pleasant and greeted you. Sales people where also very good. Met with GM and he rolled out the red carpet for me. Great job once again, I will return very soon fo More

by bachs16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Velasquez
November 13, 2020

Every one was happy and nice. I was in and out within the hour. They were also nice enough to surprise me with a car wash. More

by PEACESOFYOU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Amado
November 08, 2020

After an attempt to fix my vehicle at another dealer I went over to Performance GMC and they had the expertise and took the time out to get it completed correctly. More

by vcarangelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
October 31, 2020

Glad to be back at the Cedar Grove location of GMC. Professional and courteous service; the team really cares about the customer. I will travel 20 miles from Cedar Grove for service at Performan More

by Liz Jamiolkowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis in Service
Nov 01, 2020 -

Performance Buick GMC responded

Thank you for your 5 star review and especially for your business. We're very happy that your back! We look forward to seeing you again in the future.

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