Performance Chrysler Dodge Jeep Ram Columbus

Almost every visit is a good one and I enjoy each person’s customer service. Jess and Chris in service are always pleasant and Dameon is always there to help! Jayson knows how to fix a unsatisfied c person’s customer service. Jess and Chris in service are always pleasant and Dameon is always there to help! Jayson knows how to fix a unsatisfied customer when they return. Thanks Performance! More

They provided me with great customer service when I had an issue after a recent oil change. an issue after a recent oil change. More

They were able to get us right in for an oil change. They have a very nice waiting room with snacks available while you wait. They have a very nice waiting room with snacks available while you wait. More

my name is Mary. I took my Dodge ram into service three weeks ago and I’m still waiting its unacceptable. I paid this truck off never missed one payment, but since I I took my Dodge ram into service three weeks ago and I’m still waiting its unacceptable. I paid this truck off never missed one payment, but since I paid it off the service that I get from the service center up at Georgesville Road is horrible. It’s just not no way you should treat a loyal customer or nobody for that matter please be better More

The service that I’ve been getting from Performance is horrible since I paid his truck off. I do not get the respect that I should get when I bring my vehicle in and I wait weeks on top of weeks and the s horrible since I paid his truck off. I do not get the respect that I should get when I bring my vehicle in and I wait weeks on top of weeks and the service advisor always tell me something just to satisfy me for the moment. More

They are focused on providing the customer with a high quality experience. Have been very satisfied with the service. quality experience. Have been very satisfied with the service. More

They took care of me immediately, done a good job, and helped me find my new truck!! Special shout out to Juice! helped me find my new truck!! Special shout out to Juice! More

BUYER BEWARE! My husband purchased a 2023 GMC Sierra 1500 from Performance Chrysler Jeep Dodge Ram Georgesville on July 5, 2025. It had 23,485 miles on it. Less t My husband purchased a 2023 GMC Sierra 1500 from Performance Chrysler Jeep Dodge Ram Georgesville on July 5, 2025. It had 23,485 miles on it. Less than two weeks later, the “Service Brake Pad Monitor” light came on. Knowing what I know now, they probably sold it to him having only reset the warning light, not actually fixing the problem. Less than one month later, my husband passed away. While dealing with grieving kids and planning his funeral, I had to figure out why this sensor light was on--preferably before the first payment as I wanted to sell it before having to make payments and before it got repossessed. I contacted Alex (name changed so they don’t sue me) with “service” and was told I needed to go to a GMC dealer because the truck was under warrantee and therefore, it was the dealer’s problem, not theirs. So, I took it to a GMC dealer and $125.00 later was told the brakes were down to 2mm, the rotors were rusted and grooved and the truck was not safe to drive. My son had driven the truck more than once moving stuff to his apartment. So, he was driving a truck with a heavy load and unsafe brakes on the highway. Thank God I didn’t have to plan two funerals. I called Alex with the information about the brakes and rotors, and he said they can’t use information from a third party. They’d have to see it themselves. I was also told that they replaced the rotors and two tires. Per my request, he sent me what he called a service report. Not appreciating the run around I was getting and because I lacked the time and energy to deal with what is clearly an unethical business, I took the truck to my local mechanic for a second opinion. They confirmed what the GMC dealer said. I had them make the repairs as I would never sell this truck to someone knowing that it was unsafe. When I picked it up I was told the rotors were factory parts and had never been changed. In fact, the mechanic had to torch off the bolts/screws because they were rusted on. Additionally, the tires were not new and there was no information on CarFax regarding maintenance on the truck. It cost me $1500.00 (plus the $125 diagnosis from GMC) to repair a truck that my husband owned for less than a month and put fewer than 300 miles on. The money pales in comparison to the time and energy I had to put into rectifying what should have been a non-issue if the people at Performance Chrysler Jeep Dodge Ram Georgesville had any ethics whatsoever. In my final conversation with Alex, he had the nerve to tell me they gave my husband “a great deal on that truck”. Seriously? If you are considering purchasing a vehicle from Performance…..Georgesville, please do your homework. Take it to a neutral third party for an inspection. It will be money well spent. Or better yet, go to a reputable, trustworthy place to start with. Gave them one star only because zero wasn't an option. More

Mike made my new car buying experience as easy as possible, I couldn’t be happier! possible, I couldn’t be happier! More

They're honest, professional, and very friendly. The service team here is amazing as well. The service team here is amazing as well. More