Performance Chrysler Jeep Dodge Ram Centerville

General Manager Jacob Weimer demonstrates poor leadership qualities and unprofessional behavior. During a conversation, he referred to me as 'stupid,' and when I responded by calling him 'ignorant' due to hi qualities and unprofessional behavior. During a conversation, he referred to me as 'stupid,' and when I responded by calling him 'ignorant' due to his comment, he attempted to rephrase his words to mitigate the situation. This incident was preceded by another unprofessional incident involving Service Manager Jacob Guyer, which could have been avoided but was not, as he and his staff refused to assist me. It is advisable to avoid this dealership at all costs. The Beavercreek location, however, is considerably more helpful and willing to assist in any way possible. More

Every time I go in with having an appointment I am there all day waiting on my vehicle. I only had an oil change and radiator flush. My appointment was at 10:45 and I did not get out of there till 3:45 in t all day waiting on my vehicle. I only had an oil change and radiator flush. My appointment was at 10:45 and I did not get out of there till 3:45 in the afternoon. I missed my 3:00 pm appointment because I did not have a vehicle to get there. I asked where my vehicle was in line at noon. It was not in the bay yet. This happens every time I do service here. I have not used them in a long time and let my spouse talk me into going there for service. I should have gone around the corner to Midas— they always get me done quickly even if I am a walk in. If it will take hours, they let me know up front. Communication at Performance was lacking. I prompted all the communication. Never again. More

Jake D does a wonderful job being throughout and prompt for each job he has for each job he has More

We took our wrangler in for service with advisor Jake Dodson, and he made our repair decisions easy! He helped us decide what repairs needed to be made promptly and which ones we could hold off on until Dodson, and he made our repair decisions easy! He helped us decide what repairs needed to be made promptly and which ones we could hold off on until our next visit! Very knowledgeable and very helpful! We’ll be back! More

Friendly and honest staff. They are always willing to help out and go the extra mile. They are always willing to help out and go the extra mile. More

We brought our truck in for service prior to a road trip. Jake D. at the desk, was professional, knowledgeable, and made sure the technicians completed a thorough inspection. Once the techs finished their as Jake D. at the desk, was professional, knowledgeable, and made sure the technicians completed a thorough inspection. Once the techs finished their assessment, he contacted us to let us know their recommendations and helped us determine what services were necessary and what could wait until a later date so we could stay within our budget. More

What outstanding place Jacob Phelps rocks! I was very impressed with his information. I will be back. I was very impressed with his information. I will be back. More

I’ve bought two cars here and have had maintenance work done on my car. Always a quick turn around time! done on my car. Always a quick turn around time! More

Phelps in service does it all, keeps you updated the whole time, polite man, easy to work with. Highly recommend performance for your service needs. whole time, polite man, easy to work with. Highly recommend performance for your service needs. More

Never any problem scheduling service. All questions answered in a knowledgeable and professional manner. Services are always performed in a timely manner. All questions answered in a knowledgeable and professional manner. Services are always performed in a timely manner. More