Performance Chrysler Dodge RAM Centerville - Service Center

Took my truck in for service and was blown away by the customer service that I received. I will be taking my vehicles back there for sure customer service that I received. I will be taking my vehicles back there for sure More

I have always been very satisfied with the service department and would have given a 5 star rating but my driver’s seat was covered in dried mud when I picked my Jeep up. department and would have given a 5 star rating but my driver’s seat was covered in dried mud when I picked my Jeep up. More

Bought my second Jeep 3 years ago, dealership was great but you only see those guys for that day, the real standard for a dealership is the service shop, these guys are great!!! Always more than helpful but you only see those guys for that day, the real standard for a dealership is the service shop, these guys are great!!! Always more than helpful . More

I had two cars serviced and I must say that the costumer service is lacking to say the least. Unfriendly, unapproachable with concerns, and unprofessional. Calling the service departments is almost impossib service is lacking to say the least. Unfriendly, unapproachable with concerns, and unprofessional. Calling the service departments is almost impossible and communication is as clear as mud. The only reason I’ll go back is because I have too. I bought an oil change package for each vehicle but will definitely not be returning when they are redeemed. Though I’m a Dodge and Jeep man through and through I am not for this particular dealership. Collectively they leave a lot to be desired. More

The service writer knew right away what was wrong with my radio and told me when the update would be available to correct the issue. Two other dealerships were unable to duplicate the problem and therefore c radio and told me when the update would be available to correct the issue. Two other dealerships were unable to duplicate the problem and therefore could not help. Guess which dealership I will continue to use going forward! More

Truck under warranty and they wouldn’t fix problem. Spent 40k on truck and this is the second time they wiggled out of using warranty. Service department is why I’ll never buy from here again. Bought 3 vehic 40k on truck and this is the second time they wiggled out of using warranty. Service department is why I’ll never buy from here again. Bought 3 vehicles from here and that didn’t matter. More

Terrible experience. We couldn't get anyone to call us back, not even the service manager (Adam). We left the car for a week for a recheck. Had to go to the dealership just to talk to someone. 👎👎 back, not even the service manager (Adam). We left the car for a week for a recheck. Had to go to the dealership just to talk to someone. 👎👎 More

Friendly staffQuick appointment availabilityKeep you Friendly staff Quick appointment availability Keep you updated on services being completed Explanation of services needed Take care of your vehicl Friendly staff Quick appointment availability Keep you updated on services being completed Explanation of services needed Take care of your vehicle Clean, comfortable waiting area Professional staff members More

1 customer service person who left me standing while he matched off to the service department to deliver numbers that hang from a rear view mirror.3 service techs hanging out doing nothing in the customer matched off to the service department to deliver numbers that hang from a rear view mirror.3 service techs hanging out doing nothing in the customer service area. No one I saw was wearing a mask but me. Left my car without signing any papers. Got a text while I’m driving my wife’s car home wanting me to sign paperwork so they can work on my car. You have lots of technology but your customer service sucked. Not the associates fault. He needed some help. I was disappointed he wasn’t wearing a mask. More

Great facility, fast and courteous service. The service video is A1. Highly recommend for all your Jeep needs. They also have jeep branded clothing and parts. video is A1. Highly recommend for all your Jeep needs. They also have jeep branded clothing and parts. More