Performance Chrysler Dodge RAM Centerville - Service Center
Centerville, OH
178 Reviews of Performance Chrysler Dodge RAM Centerville - Service Center
I would stay far away from this place if you are not under warranty. I took my Wrangler in to check ABS light which was just a wheel speed sensor. Also had a check engine light. Almost $300 in diagno under warranty. I took my Wrangler in to check ABS light which was just a wheel speed sensor. Also had a check engine light. Almost $300 in diagnostic fee of which they charged me $25 for shop fees (still have not figured that one out). The total bill would have been almost $1000 for two parts that amounted to less than $100 and labor along with the diagnostics. More
Great service done in a timely manner. If you need to have your car serviced for any reason do not hesitate to go to performance have your car serviced for any reason do not hesitate to go to performance More
This is a great dealership and helped me with the issue I had. They are very professional and courteous, and took the time to answer my questions. had. They are very professional and courteous, and took the time to answer my questions. More
The service department is incapable of communicating and solving issues. I've had my Durango in 2x and both times they told us it was fixed. The first time they told us the warning lights they sent us awa solving issues. I've had my Durango in 2x and both times they told us it was fixed. The first time they told us the warning lights they sent us away with would go away after 15 miles which was false. The second time they got all of the warning lights to turn off, just for them to return the 2nd time the vehicle was driven. I tried to call to talk to someone directly and the number in the email was to a number that isn't even set up with a voicemail and no one answers it. More
Did not tell me how much oil I actually had. Now it has to do a oil study. inspection video: it didn’t show them putting oil in vehicle or there checking dip stick after. to do a oil study. inspection video: it didn’t show them putting oil in vehicle or there checking dip stick after. More
Courteous, prompt, and explained service process and procedures well. Jane Was patient & kind in answering all my questions. This was my first service appt with Jeep in centerville and I plan to return. procedures well. Jane Was patient & kind in answering all my questions. This was my first service appt with Jeep in centerville and I plan to return. my technician sent me a video that explained service More
This dealership is racists they did not want to work on my car because I was black they told me that they fixed my car an I could pick it up when I got there I asked how much it was an they said there was my car because I was black they told me that they fixed my car an I could pick it up when I got there I asked how much it was an they said there was no charge because there techniction refused to work on my car after they told me they would fix it an that they fixed it they refused my business because I'm black I do not recommend any black people go here there liars 100 percent they even cost me money because I paid a tow truck to take it there an I even had to pay again to get it towed back home it was a real disappointment they are racist!!!!! More
Some damage was done to my door panel but the service department is promptly taking care of it. A new panel is ordered and will be installed shortly. department is promptly taking care of it. A new panel is ordered and will be installed shortly. More
I'm not sure how anyone can give a good review especially there service dept. The Jeepland missed a broken and cracked subframe. Incompetent technician? there service dept. The Jeepland missed a broken and cracked subframe. Incompetent technician? More