Performance Chrysler Dodge RAM Centerville - Service Center
Centerville, OH
179 Reviews of Performance Chrysler Dodge RAM Centerville - Service Center
They were very unprofessional. I had an appointment on a Friday. They never called me to tell me about my car nor did they pick up or return any voicemails in the days I checked. I had to Uber there since m Friday. They never called me to tell me about my car nor did they pick up or return any voicemails in the days I checked. I had to Uber there since my car was just sitting there without a response. I got there only to find out that they never brought it in. And it took an hour for them to address me when I got there, both times. More
Service department was rude and inept. I have been waiting over four months for parts. every time I call to inquire about the status the service department becomes progressively more combative. Today waiting over four months for parts. every time I call to inquire about the status the service department becomes progressively more combative. Today I was told among other things that if I went to a dealership where I spent more money perhaps they would be faster at finding my parts. I was also told that if I thought I could find the parts faster someplace else I should take my business there. I am still awaiting my parts (part of a safety recall) but I will not be dealing with Pirk in the service department again. He should seek employment away from customer service. More
(Service department) i 100% guarantee that myself or my any of my company's will ever do business with that shady tree shop theyre running over there ever again. They tried to charge me almost 300 to run t any of my company's will ever do business with that shady tree shop theyre running over there ever again. They tried to charge me almost 300 to run the check engine light when that was the reason i brought it there for to begin with (i already had the codes) I also asked them to drive it which they didnt. It isnt about the money to me, its about the fact that they wasted my time didnt do their job and tried to charge me like they did.... dave dennis in beavercreek is usually where i go. unfortunately they didnt have any openings and patience got the best of me More
Service was great but they left my seats down the service department should make sure before returning the car to customer make sure seats are in the right way and carpets as well. department should make sure before returning the car to customer make sure seats are in the right way and carpets as well. More
Got my truck right in, and was done by the end of the day with great communication. This was five star service easy. Highly recommend with great communication. This was five star service easy. Highly recommend More
Very easy to schedule service appointment. Once there everyone involved was quick to get me in and work was completed during the time I was provided. Highly recommend everyone involved was quick to get me in and work was completed during the time I was provided. Highly recommend More
I will let no other dealership work on my car. Performance Chrysler and its employees have always treated me great. They are very courteous and polite. Performance Chrysler and its employees have always treated me great. They are very courteous and polite. More
I always feel like part of the team who cares for my car. I feel welcome, respected and appreciated. No matter the service received (oil change, new tires or alternator) I drive away confident. Profes I feel welcome, respected and appreciated. No matter the service received (oil change, new tires or alternator) I drive away confident. Professional and honest has earned my business and keeps me coming back. My little 2011 Chrysler 200 has 27,000 miles so I am not looking to replace it just yet, but when I do I will be shopping here. Thanks Performance for keeping me safe on the road! More
Great serviceService technicians are top notchFriendly Great service Service technicians are top notch Friendly Understanding knowledgeable Professional Great experience all the time Never reall Great service Service technicians are top notch Friendly Understanding knowledgeable Professional Great experience all the time Never really had a bad experience to my knowledge. More