Performance Dodge RAM

Brought my 2018 Dodge Journey in for a major oil leak. It was determined the leak was coming from the oil filter housing assembly which is a fairly common problem with these 3.6L Pentastar motors and is s It was determined the leak was coming from the oil filter housing assembly which is a fairly common problem with these 3.6L Pentastar motors and is supposed to be covered under the 5 year/60,000 mile powertrain warranty. Jorge informed me all the factory will allow them to do at this time is replace the seals on the assembly, then if the leak is still there they will go ahead and replace the whole assembly. Unfortunately replacing the seals did not fix the leak. Only drove my vehicle for a few day, put approx 100 miles on it and was already almost a full quart of oil low. I understand how they have to follow a certain protocol but why should the customer be inconvenienced by having to bring their vehicle back to the dealership a 2nd time to have the repair done correctly. With Dodge being well aware how this is a common issue with these motors you figure they would have just replaced the whole assembly from the very beginning and not just the seals. I can’t say this is the dealerships fault but more so a reflection on how Chrysler/Dodge handles business especially when it come to doing warranty work. More

Performance Dodge Ram has always provided outstanding service to me and my family and continues to do so since I bought my first truck there in 2004. service to me and my family and continues to do so since I bought my first truck there in 2004. More

Honest people! They always do a great job, and take care of my car without trying to trick me into things I don't need. I pass several other Dodge dealers on my w They always do a great job, and take care of my car without trying to trick me into things I don't need. I pass several other Dodge dealers on my way to this one, they're the best! More

I wish all dealerships were like this one. Never had a good experience with them until now thanks Jorge Never had a good experience with them until now thanks Jorge More

Fast service and quality work. Wait time was least than half an hour. The waiting room moves fast and friendly people. Wait time was least than half an hour. The waiting room moves fast and friendly people. More

Service was done in a timely manner, I was happy with my visit to this center. visit to this center. More

My salesperson Ben Hernandez, Manager Trent Huston and the rest of crew were top notch with helping me find the right truck. the rest of crew were top notch with helping me find the right truck. More

I came for my normal oil change and tire rotation but, I had a more pressing issue. I was concerned about fuel fumes I smelled in my car. The service staff listened to my concerns and told me they would tak had a more pressing issue. I was concerned about fuel fumes I smelled in my car. The service staff listened to my concerns and told me they would take the appropriate measures. When all was said and done, they found out that there was no issue with my car. It was a gas leak that happened in south jersey last week. I was not charged for the fuel system check, and I paid for my regular oil change. The staff has always bene professional and courteous. And I've never had any problems with the service to date. More

I came back to them because they were honest and friendly. They were willing to make a deal. They do treat all there guest as family. I would 100 percent come back and recommend this place to anyone friendly. They were willing to make a deal. They do treat all there guest as family. I would 100 percent come back and recommend this place to anyone. Bryan was the man, ask for home when you get there ! More