Performance Dodge RAM of Woodbury

Team here has been taking care of our vehicles since 2016 and have always been a pleasure to deal with. Highly recommend performance dodge. Great service every time!!! and have always been a pleasure to deal with. Highly recommend performance dodge. Great service every time!!! More

One Star, yes, POOR review for a used car purchased 5/5/20, Date now 7/13/20. Performance Dodge has given me “Horrible” for a truly easy task for sometime still due to me at the day of my purchase, 5/5/20, Date now 7/13/20. Performance Dodge has given me “Horrible” for a truly easy task for sometime still due to me at the day of my purchase, 5/5/20!!!! After making the deal and papers all signed the sales rep, Troy Custis, proceeds to hand me one set of keys, then informs me that other set was misplaced and he would mail the set of keys to me as soon as they find them! When not receiving the keys after three weeks I contacted Troy and he assured me once more they will send them, I could tell by way he talked about it on the phone, he must of forgot all about the set of keys. When after 10 days still no keys contacted Troy once more this time no reply. Then I went to Dealer customer service rep, Scott Hubbard, he assured me you will be getting keys definately. Once again, several days passed tried Scott again then now he wouldn’t answer my calls!!! So I contacted dealer Principle/Owner THREE times and he never replied at all to get me keys due to me! If an owner has no honor then usually people he hires will be poor representatives of any company! So today I called Troy once again, no remember, this is for a set of car keys, I got a good car, it had a few issues I was lied to about brakes being checked out but ended up having to put new brakes and rotors on the car the Saturday after purchasing car, Saturday 5/9/20. When mechanic put brakes on my car he asks me if I knew car was hit, front fenders and hood and bumpers were all replaced, was not told this and nothing on the car fax about damage to the car. I am actually checking it with CarFax to see if Performance Dodge could of removed accident info off the CarFax. So I would say to expect POOR customer service off this dealership, which is really a shame nowadays car dealership do everything to satisfy their customers. Buyer BEWARE especially if purchasing a used car here! More

I have bought multiple vehicles from this dealership. They have always been so helpful and willing to go the extra mile. Have also sent multiple family members here also. They have always been so helpful and willing to go the extra mile. Have also sent multiple family members here also. More

The delearship is very customer oriented, the parts and service departments are fantastic. While waiting was asked several times if I could helped in any way. The employees were great. service departments are fantastic. While waiting was asked several times if I could helped in any way. The employees were great. More

Excellent service As usual, excellent service from the staff at the Performance Dodge Service Department. Front counter people are always professional and meet the need As usual, excellent service from the staff at the Performance Dodge Service Department. Front counter people are always professional and meet the needs of the customers. Kudos More

This place should not be able to operate legally, worst experience ever. Horrendous deals and scammers, unlucky to ever have been involved with these people. experience ever. Horrendous deals and scammers, unlucky to ever have been involved with these people. More

Great accommodation, got me right in ,with our warranty for the tire ,didn't have to wait long got the job completed with no problems! for the tire ,didn't have to wait long got the job completed with no problems! More

Jorge from the service department is a real asset and personable guy and gives a good impression to anyone who really hasn't had an overall good experience with FCA personable guy and gives a good impression to anyone who really hasn't had an overall good experience with FCA More

Great people who got me into a beautiful truck. My only complaint about the experience is that the review text box wouldn't let me submit my review until I had typed 25 words when 9 sufficed. Supercalifrag complaint about the experience is that the review text box wouldn't let me submit my review until I had typed 25 words when 9 sufficed. Supercalifragilisticexpialidocious. More

Overall a positive experience. Saleswoman Stacey was great. Small note though. Check the little things like owners manuals and car jacks or other similar things. great. Small note though. Check the little things like owners manuals and car jacks or other similar things. More