Performance Dodge RAM of Woodbury

Good service and friendly staff. My service was performed in a timely manner but at a slightly higher than expected price. The experience was a pleasant one also checking the new vehi My service was performed in a timely manner but at a slightly higher than expected price. The experience was a pleasant one also checking the new vehicles. More

Truck buying It was a good truck buying experience quality salesmanship. The people were very accommodating to what I wanted and needed with the truck i was going It was a good truck buying experience quality salesmanship. The people were very accommodating to what I wanted and needed with the truck i was going to purchase. More

Emergency service visit We were away from home with an problem. We were put at ease quickly and courteously. The boys at the service desk are great. We hardly had to wait for We were away from home with an problem. We were put at ease quickly and courteously. The boys at the service desk are great. We hardly had to wait for a answer to the problem. More

Best service in the area! The Best Service in the area! Jorge Caputo the service writer went above and beyond to assist me with my needs. Had a certified Jeep Tech check ove The Best Service in the area! Jorge Caputo the service writer went above and beyond to assist me with my needs. Had a certified Jeep Tech check over my 2017 Renegade to figure out the issue I had. I recommend everyone Mopar, Jeep related to use this service department! More

Outstanding Eric and Anthony was great. They worked very hard to make this happen for me. Second lease here and certainly will continue to go there Eric and Anthony was great. They worked very hard to make this happen for me. Second lease here and certainly will continue to go there More

Always a great experience with the service Department at Performance Dodge. From the simplest oil change to a total motor swap the Service Dept. is top notch ! Friendly and knowledgeable mechanics that you Performance Dodge. From the simplest oil change to a total motor swap the Service Dept. is top notch ! Friendly and knowledgeable mechanics that you can trust. More

Maintenance I normally give 5 stars, but the tire rotation wasn’t done and it had to be returned. But when we brought it back, it was completed immediately! Which I normally give 5 stars, but the tire rotation wasn’t done and it had to be returned. But when we brought it back, it was completed immediately! Which is very appreciated! George did a great job making it right! Thank you for that! More

We went with our daughter to purchase a 2016 used Jeep. Great service, no haggling and the staff was all friendly and helpful. Great experience! Great service, no haggling and the staff was all friendly and helpful. Great experience! More

Very Disappointed I took my car in for a scheduled appointment on 9/10 at 9am. Was told it would be about 3 hours and they would give me a ride home to wait, at 2:30 m I took my car in for a scheduled appointment on 9/10 at 9am. Was told it would be about 3 hours and they would give me a ride home to wait, at 2:30 my husband was told they were just starting on it and would be 3 hours to finish it. At 6:15 pm i called and was told the Service Department was closed and my car keys were not with the cashier so they must still be working on it. We received a call back from the general sales manager to tell us he had found our paper work but there was nothing written on it. 9/11 at 10:00am the Service Department called to tell me they had to order an air compressor which would take about a week so I could come get my car. The part came in on the 18th, the first available service appointment was Monday, 9/23. I received a phone call to tell me it wasn’t the compressor so they were running more test they would get me a rental car. At 5:30pm they called because it needed another part which would be delivered the next day and installed immediately. While everything was covered under the warranty the lack of communication and timeframe are unacceptable. We have been customers of the sales and service departments for over 10 years and are seriously considering taking our business elsewhere. More

Friendly Service I brought my Ram to get an oil change, tire rotation and recall completed. The men at the desk when I picked up truck greeted me with a smile. The wor I brought my Ram to get an oil change, tire rotation and recall completed. The men at the desk when I picked up truck greeted me with a smile. The workers did a great job working on my truck. I was pleased with the day! More