Performance Dodge RAM of Woodbury

Truck service Mike at the service desk made this trip painless. They performed routine oil change and tire rotation as well as taking care of one of the recalls. Tr Mike at the service desk made this trip painless. They performed routine oil change and tire rotation as well as taking care of one of the recalls. Truck was ready on time as promised. I plan to go there again since if they find anything else wrong, the truck is still under warranty... More

Great service Very attentive and thorough Knowledgeable and personable my only place for service never go anywhere else. Service is quick and done right every tim Very attentive and thorough Knowledgeable and personable my only place for service never go anywhere else. Service is quick and done right every time. Thanks More

Awesome experoence Salesman Dan and sales manager Trent made me feel so very comfortable. I had no intention on buying anything that day but everybody was so nice and th Salesman Dan and sales manager Trent made me feel so very comfortable. I had no intention on buying anything that day but everybody was so nice and the deal was wonderful. I will buy all my cars here from now on More

Great experience I made an appointment online to see a 2018 Ram 1500. Andy met us at the door. I told them which truck I wanted to see and it was ready & waitng for I made an appointment online to see a 2018 Ram 1500. Andy met us at the door. I told them which truck I wanted to see and it was ready & waitng for me to test drive. Andy an the rest of the team were fantastic and worked with me. Thank u,..Andy. Wanted step rail for my truck. The parts manager let me check out his truck to help me made decision on what style I wanted. They installed the same day &look great. Everyone there has been so helpful... Thanks you, Performance Dodge Woodbury, you definitely will have a repeat customer!! More

lie and more lies walked in looking at a new charger and had a current altima which was a lease, they said they would buy the car and payoff my buyout contract which wa walked in looking at a new charger and had a current altima which was a lease, they said they would buy the car and payoff my buyout contract which was 9 payments left plus the restocking fee. Coming into the paperwork aspect they confused me with coming back multiple times and telling me something different multiple times. they tried saying i had one payment and that was wrong i said NO it was 9 payments of 400. then he went to talk to the manager and he walks over saying you told us 1 payment was left, I said NO never did i say that i said 9 are left. They both went back to the computer and came back and said well it changed everything and your payment went up for terminating your contract and taking a penalty and making my payment go to 419. ALL in ALL i was lied to the whole time and they made it seem like everything was working in my favor but it wasnt cause now i still have to buyout my contract on top of a new car payment. NEVER NEVER will i buy or recommend anyone to buy or get anything from this place. I was angry for being scammed and went back weeks later and told them what they did of course they denied it and tyhe ones salesman while i was working off was saying things like come back and say it to me and all this trying to get me to fight him or something! very unprofessional never again! More

Bait and Switch If you get a letter from them saying they can upgrade your vehicle for equal or less than current payment disregard. It is a scam. Showed up wi If you get a letter from them saying they can upgrade your vehicle for equal or less than current payment disregard. It is a scam. Showed up with letter. They came up with BS numbers not even running my credit which is excellent. Mgr arrogant. Salesman BSer. Filed complaint with Dodge Corporate. Go down the road a little bit on Rt 45 to Woodbury Nissan. Nice people there. Straight shooters. Performance Dodge personnel. Not even close. Stealers not dealers. More

Poor customer service and mechanical service I was treated with such disrespect and was laughed at when told what my repairs would cost! Both services Dept and general manager(Lou) we're very dis I was treated with such disrespect and was laughed at when told what my repairs would cost! Both services Dept and general manager(Lou) we're very disrespectful! Would never refer anyone to them! More

Worst Customer Service! Purchased a 2015 Ram just 7 months ago with 29,000 k on it. at 37,000 the Fuel pump Module fails and they want me to fork out $575.00 because I'm ou Purchased a 2015 Ram just 7 months ago with 29,000 k on it. at 37,000 the Fuel pump Module fails and they want me to fork out $575.00 because I'm out of warranty. Out of warranty?? Only 1000 miles out of warranty and only had the truck 7 months and they want me to pay for it. Well after debating it they decided to pay for the labor which still ended up costing me $375.00. That's Crazy! Customer service would have been them paying for the entire job since I was a new customer , I even went to them for all my oil changes. I haven't owned an American vehicle for over 31 years and never had an issue like this with any of the imports I purchased since then. the moral to this story is, The American vehicles especially Dodge can not match the craftsmanship of the imports. I should have known better. Anybody looking to buy a 2015 Dodge Ram 1500?? It;s going on the market. I'm going back to my imports. More

WOW I HAVE TO AGREE....POOR POOR POOR I have read all the reviews and more than agree with EVERYONE! DO NOT BUY FROM PERFORMANCE DODGE. You would not believe what I have been through wit I have read all the reviews and more than agree with EVERYONE! DO NOT BUY FROM PERFORMANCE DODGE. You would not believe what I have been through with them. Lou is a real piece of work! Frank?!?!?! Not sure why he is still there! Apparently they don't read the reviews. Im not sure how the average salesperson can work there as well. If they are smart they will RUN RUN RUN. When you receive email from Performance Dodge, it isn't even from them! They use services who keep emailing even after you purchased the vehicle! Maybe that should have been a warning! Even the How was our services emails! Another Service! Apparently why they have no clue to what is going on. Then try to contact DODGE/FIAT! Good Luck with that one! Was a very bad experience, and we are repeat buyers! NOT ANYMORE! Good Luck with the owners Son In Law! He married into the business! And the mail you keep getting from them....Not from THEM! I could on on! They don't deserve even 1 STAR. NO STARS FOR PERFORMANCE DODGE! More