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Performance Ford Lincoln - Service Center

Randolph, NJ

2.9
65 Reviews

65 Reviews of Performance Ford Lincoln - Service Center

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September 21, 2018

Worst Dealer Experience Ever Sidewall damaged on Lincoln. Went to Performance next morning. After service advisor took keys the facility took three hours to put new tire on. Simpl More

by Worst Service I've Ever Experienced
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amanda Wilson
June 18, 2018

Service The service is always great performance! Amanda always takes care of me and answers all my questions! The absolute best dealership and service departm More

by Jaredcoven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bogigian, Amanda Wilson
Jun 19, 2018 -

Performance Ford Lincoln responded

We are happy to hear about your positive experience with Amanda and Joe. Thank you for taking the time to write us a great review. We appreciate your business and look forward to seeing you again in the future. Until then, we wish you many safe miles!

April 06, 2018

Outstanding ***** Scott Maggio is a professional in every respect. His knowledge of the product is exceptional. He has the ability to quickly understand the issue and m More

by Fr Murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Maggio
Apr 06, 2018 -

Performance Ford Lincoln responded

Thank you so much for taking the time to write us a great review. We are happy to hear about your positive experience with Scott. We appreciate your business and hope to see you again in the future. Until then, please enjoy many safe miles!

April 06, 2018

Supurb service of my 2017 Linclon MKZ Amanda Wilson and Kenny Claudio went above and beyond to accommodate my schedule and needs - and completed everything on my punch list - plus some. More

by Russell14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Claudio, Jimmie Whorley, Joe Boscarino, Doug Raleigh, Matt Daspin, Scott Maggio, Amanda Wilson
Apr 06, 2018 -

Performance Ford Lincoln responded

It is our pleasure to hear that you and your time were respected and that the experience you had with our service team was positive. We are grateful for your business and look forward to seeing you again in the future. Until then, enjoy many safe miles!

April 05, 2018

Outstanding!!! I would to thank Scott, Joe and Amanda for taking a stressful situation and turning it around to a PLEASANT EXPERIENCE!!! From the moment I walked int More

by Sari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Maggio, Joseph Carradori, Amanda Wilson
Apr 06, 2018 -

Performance Ford Lincoln responded

We are pleased to hear about your positive experience with Scott, Amanda and Joe. Thank you for taking the time to write us a great review. We appreciate your business and kind words and hope you enjoy many safe miles in your new car!

March 17, 2018

Awesome staff I called about a low tire pressure light. They said cone right in. Seems I had a nail in my tire. The kid fixed it in less than 5 minutes. Amanda is v More

by Irish girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Wilson
Mar 18, 2018 -

Performance Ford Lincoln responded

We are happy to hear that the problem was solved in a timely manner and that you had a positive experience with Amanda and the rest of our service team at Performance. Thank you for taking the time to write us a great review. Please enjoy many safe miles!

March 11, 2018

Service Appointment Saturday, March 10, 2018 Excellent Service to my Lincoln MKC. Nick was very friendly and a great communicator. I was in and out of the dealership ahead of schedule. Thanks f More

by dminetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Manganielo
Mar 12, 2018 -

Performance Ford Lincoln responded

Thank you for taking the time to write us a great review. It is our pleasure to hear that you had a positive experience with Nick. We appreciate your business and hope you enjoy many more happy and safe miles in your Lincoln MKC!

February 20, 2018

Very prompt and thorough Was super impressed at how fast my trucks were addressed. I only make money when there on the road so timely ness is extremely important More

by Kris55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Manganielo, Amanda Wilson, Suzi Lange, Erica Sidoli
Feb 21, 2018 -

Performance Ford Lincoln responded

Thank you so much for taking the time to write us a great review. We are happy to hear that our team was respectful of your time. We are grateful for your business and wish you many safe miles on the road!

February 15, 2018

Great service and car information I have my MKX seviced at Prtformance regularly and i am very pleases with them. They not only perform the reqeusted service as expected but can answer More

by santorek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Boscarino, Scott Maggio
Feb 15, 2018 -

Performance Ford Lincoln responded

It is our pleasure to hear about your positive experiences with our service team at Performance. We appreciate your business and great review. We look forward to serving you again in the future but until then, enjoy many safe miles in your MKX!

February 14, 2018

Went in for a recall, horrible experience I went in for a recall involving something with the coolant. It took double the time they told me, when picking up the car, the battery was dead(paper More

by susan 01/30/2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Manganielo
Mar 05, 2018 -

Performance Ford Lincoln responded

Hello Susan. We're very sorry to hear that your recent visit with us was not a good one. Our Manager, Scott Maggio, will be calling you to discuss the issues you had. We hope we can rectify this matter. We appreciate you giving us the opportunity to earn back your business. Thank you.

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