Performance Ford Lincoln - Service Center
Randolph, NJ
65 Reviews of Performance Ford Lincoln - Service Center
Worst Dealer Experience Ever Sidewall damaged on Lincoln. Went to Performance next morning. After service advisor took keys the facility took three hours to put new tire on. Simpl Sidewall damaged on Lincoln. Went to Performance next morning. After service advisor took keys the facility took three hours to put new tire on. Simply, they forgot about me while I was working on computer in waiting room. Think that was shocking? No! I realized a couple days later that they installed the wrong size tire. Worst service ever! More
Service The service is always great performance! Amanda always takes care of me and answers all my questions! The absolute best dealership and service departm The service is always great performance! Amanda always takes care of me and answers all my questions! The absolute best dealership and service department by far! Joe Bogigian always makes me feel like family here as well! More
Outstanding ***** Scott Maggio is a professional in every respect. His knowledge of the product is exceptional. He has the ability to quickly understand the issue and m Scott Maggio is a professional in every respect. His knowledge of the product is exceptional. He has the ability to quickly understand the issue and make positive decisions to yield very favorable outcomes. He projects a very positive attitude and a can do spirit. His service team gets the job done right the first time. More
Supurb service of my 2017 Linclon MKZ Amanda Wilson and Kenny Claudio went above and beyond to accommodate my schedule and needs - and completed everything on my punch list - plus some. Amanda Wilson and Kenny Claudio went above and beyond to accommodate my schedule and needs - and completed everything on my punch list - plus some. The valet service was extraordinary, and the car was serviced, cleaned inside and out, and returned to me earlier than expected. Bravo to Scott Maggio at Performance Lincoln, and his team of service professionals! More
Outstanding!!! I would to thank Scott, Joe and Amanda for taking a stressful situation and turning it around to a PLEASANT EXPERIENCE!!! From the moment I walked int I would to thank Scott, Joe and Amanda for taking a stressful situation and turning it around to a PLEASANT EXPERIENCE!!! From the moment I walked into service, their professionalism, experience and compassion for my situation at hand was outstanding!!! Thank you for all you do and did!!! You all need to be applauded!!! More
Awesome staff I called about a low tire pressure light. They said cone right in. Seems I had a nail in my tire. The kid fixed it in less than 5 minutes. Amanda is v I called about a low tire pressure light. They said cone right in. Seems I had a nail in my tire. The kid fixed it in less than 5 minutes. Amanda is very sweet and professional. Service department is top notch. More
Service Appointment Saturday, March 10, 2018 Excellent Service to my Lincoln MKC. Nick was very friendly and a great communicator. I was in and out of the dealership ahead of schedule. Thanks f Excellent Service to my Lincoln MKC. Nick was very friendly and a great communicator. I was in and out of the dealership ahead of schedule. Thanks for taking good care of my car and me Nick! More
Very prompt and thorough Was super impressed at how fast my trucks were addressed. I only make money when there on the road so timely ness is extremely important Was super impressed at how fast my trucks were addressed. I only make money when there on the road so timely ness is extremely important More
Great service and car information I have my MKX seviced at Prtformance regularly and i am very pleases with them. They not only perform the reqeusted service as expected but can answer I have my MKX seviced at Prtformance regularly and i am very pleases with them. They not only perform the reqeusted service as expected but can answer all of my tech questions as well. And my car always come back nice and clean. More
Went in for a recall, horrible experience I went in for a recall involving something with the coolant. It took double the time they told me, when picking up the car, the battery was dead(paper I went in for a recall involving something with the coolant. It took double the time they told me, when picking up the car, the battery was dead(paper work stated battery was fine). They only wanted me to have work done so they could make money, they informed me the battery was charged and keeping the charge, but also said I should get a new battery. I said I would split the price, but of course no because something could have been wrong with the battery prior to dying, which paperwork said the battery was fine. It's been two weeks and no battery problems. Two days after service my coolant lite went on stating level was low. So of course I had to add coolant because they did a great job. They lost a customer. More