Performance Ford Lincoln - Service Center
Randolph, NJ
65 Reviews of Performance Ford Lincoln - Service Center
Great. Friendly People. Good service Honest people asked what needs you have an explained them .Clean shop & waiting area. Joseph Carradori was very helpful and easy to work Good service Honest people asked what needs you have an explained them .Clean shop & waiting area. Joseph Carradori was very helpful and easy to work with. More
Fast and courteous Great experience. Dropped the car in the late afternoon for service appt. for the next day. Got a call at 9am the work was already done. They are com Great experience. Dropped the car in the late afternoon for service appt. for the next day. Got a call at 9am the work was already done. They are committed to customer satisfaction. More
Best Service Department Ever!! My family has been a loyal Ford customer for over 35 years and of all of the dealerships we have used to service our vehicles, Performance Ford is TOP My family has been a loyal Ford customer for over 35 years and of all of the dealerships we have used to service our vehicles, Performance Ford is TOPS! Number 1 - Best ever "team" - from reception to service advisor, they have all made our experiences positively memorable. Thanks to Susie, Joe, Nick, Edward, Dave (sorry couldnt rememeber all of the names but they always remember mine) and all who consistently provide amazing service with a smile! More
put in door locks, a recall thing.good job,work was done good job, thanks. Transit Van is a SUPER CAR! lots of room for all my stuff. my dog thinks it is hers. the guys are fair and give great advice. good job, thanks. Transit Van is a SUPER CAR! lots of room for all my stuff. my dog thinks it is hers. the guys are fair and give great advice. More
Easy service with no upselling Great quick service where team went thoroughly over everything. They didn't try selling service that is not necessary. It was a pleasant experience as Great quick service where team went thoroughly over everything. They didn't try selling service that is not necessary. It was a pleasant experience as usual. More
Great Customer Service Great service. I went in to get my tires changed early in the morning and they have a very nice, large waiting room. The workers were very efficient, Great service. I went in to get my tires changed early in the morning and they have a very nice, large waiting room. The workers were very efficient, I ended up getting out faster than expected and they went above and beyond to make me feel comfortable, asking me multiple times if I wanted coffee or donuts. More
Great service on my new Lincoln Performance not only provides great service, but also helps out when we have questions about working the technology in my new MKX. They provide free o Performance not only provides great service, but also helps out when we have questions about working the technology in my new MKX. They provide free oil changes and our car is always returned clean in side and out. More
Excellent service department Have brought my car in for service twice and have had positive experiences both times. The first was for the yearly service (tire rotation, oil and fi Have brought my car in for service twice and have had positive experiences both times. The first was for the yearly service (tire rotation, oil and filter change, etc.) and they got my car in on time and turned around in under an hour while I waited. The second time was for some vibration in the wheels which they not only took care of under warranty but noticed that the oil life was getting low so they completed a free oil change as well. The complimentary car wash is also much appreciated. More
Have been noticing them screwing around with repair bills This first started when I had a noise in the drivers side window of my van. They did $800 of work "supposedly" and supposedly replaced the regulator This first started when I had a noise in the drivers side window of my van. They did $800 of work "supposedly" and supposedly replaced the regulator and track, and the window made the same exact noise three days later, not a bit different. The third time back, they replaced...and charged....for the same parts they "supposedly" replaced the first time, and the noise went away. Just the other day I got a "works fuel saver package" and I see a part number A2912 listed on the bill for $27.95 listed with a description of "ethanol".....look it up on google, and the only thing ford has this lines up with this part number and price is a ford escort motor mount.....problem is, I have a ford e-series van....ummmmm......yeah..... More
Outstanding Service We have had two leases from Performance and we also have a 2010 F250 purchased from another state. It doesn't matter what issues we have had with any We have had two leases from Performance and we also have a 2010 F250 purchased from another state. It doesn't matter what issues we have had with any of our vehicles, the service department & its Technicians are outstanding!! The Service Manager Scott Maggio & Service Adviser Mike Lapshanksi have help us with all our vehicles needs! Especially when it comes to a 8 year old heavy duty truck! They rock! Thank you Performance Ford!!! More