Performance Honda Bountiful - Service Center
Bountiful, UT

167 Reviews of Performance Honda Bountiful - Service Center
Attention I always get personal service and explanations of the job in hand. The representative always remembers my name and the cars I own and where I purchase I always get personal service and explanations of the job in hand. The representative always remembers my name and the cars I own and where I purchased them from. More
Excellent Service for my 2007 Honda Excellent "Service Advisor"--he was especially patient with all my questions about my vehicle status and recommended some very timely and needed servi Excellent "Service Advisor"--he was especially patient with all my questions about my vehicle status and recommended some very timely and needed services; everyone was very friendly; the services provided--alignment, transmission fluid change, and oil and filter change were done excellently--I could notice the difference in my vehicle performance with the services provided. The Invoice and Payment Copy were clearly listed and totaled by the Payment Window Staff Person, the Staff Person performing the auto service work and the Service Advisor.. More
Stereotypes a Reality I knew my review on their site would be pulled down as they only post positive reviews. They treated my wife horribly. Go elsewhere. We called ahe I knew my review on their site would be pulled down as they only post positive reviews. They treated my wife horribly. Go elsewhere. We called ahead to schedule an oil change and to arrange a shuttle as my wife had an important meeting to be at. When she arrived they told her the service would be done in less than 30 minutes and that she wouldn't need the shuttle. After 30 minutes she asked the status of the service and they couldn't find the ticket. Then they couldn't find the car! Then they said it was being washed (it was never washed). Then they tried to tell her she asked for synthetic at $62.00 which was not true. She held her ground that they finally admitted they had no proof that she asked for anything other than a standard oil change. She missed her appointment. No sorry, no consideration, no nothing from this place. My wife felt that they were trying to take advantage of her assumed lack of mechanical expertise. They were wrong. Too bad. I expected better from a Honda dealer. More
Still able to get what I needed done. I brought my van in for a new timing belt and it took much of the day to be completed. They offered to give me a car to use for the day. I was gratefu I brought my van in for a new timing belt and it took much of the day to be completed. They offered to give me a car to use for the day. I was grateful for the loan and expected a smaller used car. I was pleasantly surprised to be given a new pilot! What a great vehicle. I really enjoyed it and the chance to get what I needed to done. More
Oil Change The service department was ready for my vehicle at the scheduled time. Shuttle service on Saturday was also a plus. Competitive price and a great expe The service department was ready for my vehicle at the scheduled time. Shuttle service on Saturday was also a plus. Competitive price and a great experience overall. More
Best recall ever I took my car in for an oil change and found out about the airbag recall. They did such a good job informing me and taking care of me. I took my car in for an oil change and found out about the airbag recall. They did such a good job informing me and taking care of me. More
Great Experience. Sims was very knowledgable and very helpful in addressing all of our concerns. I could not have hoped for better care in getting our vehicle serviced Sims was very knowledgable and very helpful in addressing all of our concerns. I could not have hoped for better care in getting our vehicle serviced and repaired. I make it a point to come to this dealership because the experience is always so good. More
Quick and painless Took good care of me. My car was quickly fixed and I was out of there. I would definitely take my Honda back in there for general service issues. Took good care of me. My car was quickly fixed and I was out of there. I would definitely take my Honda back in there for general service issues. More
Service was excellent Sergio is a great and friendly person, always willing to help. the service area is coming along, the rest of those I dealt with are also great peop Sergio is a great and friendly person, always willing to help. the service area is coming along, the rest of those I dealt with are also great people. More
Awesome Hailea was great. She was very respectful, communicated well and was easy to work with. I would highly recommend working with Honda. 3 visits, 3 great Hailea was great. She was very respectful, communicated well and was easy to work with. I would highly recommend working with Honda. 3 visits, 3 great experiences. More