Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)
Fort Wright, KY
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The entire staff made the visit very pleasing. Nothing but the greatest review. Dean was very accommodating and Kelly made sure the whole experience was good. Nothing but the greatest review. Dean was very accommodating and Kelly made sure the whole experience was good. More
Andrew and Brent truly made my car buying experience a memorable journey. From the very beginning, they took the time to understand my needs and were completely transparent throughout the process. Their a memorable journey. From the very beginning, they took the time to understand my needs and were completely transparent throughout the process. Their approach was welcoming and never pushy, which made a big difference. Even when Andrew was unavailable, Brent stepped in seamlessly and was always ready to answer my questions. Both of them went the extra mile by sharing their personal contact information so I could reach out anytime—something you don’t see often. Everything was handled on time, and they made the entire purchase process as smooth and stress-free as possible. I really appreciate their professionalism, honesty, and dedication to customer satisfaction. Highly recommend working with them! More
Our advisor was Noah. He did an excellent job welcoming us and answering every question we had. We chose to wait at the dealership and he continued ijuay checked in on us. He did an excellent job welcoming us and answering every question we had. We chose to wait at the dealership and he continued ijuay checked in on us. We also love the fact that the person working on our car posted a video narrating all that was done and walking us through the health check of our vehicle. Excellent staff and Excellent Service. More
Easiest and fastest that I have ever purchased a car. Everything was great from selection, prep, finance office, and sales. I would not hesitate to send family and friends to this dealership! Everything was great from selection, prep, finance office, and sales. I would not hesitate to send family and friends to this dealership! More
Casey is a dishonest used-car sales manager. Some people may say, “What do you expect from a used-car salesperson?” but in my experience most are actually ethical. Unfortunately, that was not th Some people may say, “What do you expect from a used-car salesperson?” but in my experience most are actually ethical. Unfortunately, that was not the case with Casey. We had agreed on the price of a vehicle, and since I was an out-of-state buyer, I had already booked a flight and hotel to complete the purchase. While I was in the middle of completing the paperwork, the salesperson called me and told me that Casey had sold the car to someone else. I had already passed on two other vehicles because we had an agreement on this one. This experience was extremely disappointing and unprofessional. More
I had a colleague recently purchase a new Lexus from Performance Lexus Northern Kentucky. She referred me to her sales professional Andrew Wilburn after her great experience working with him. He took Performance Lexus Northern Kentucky. She referred me to her sales professional Andrew Wilburn after her great experience working with him. He took his time guiding me through the entire process in landing me into purchasing a new 350 F Sport. I left knowing I can call him anytime time with questions. I would recommend Andrew to anyone thinking about buying a vehicle from this dealership. More
We had an excellent experience working with Andrew Wilburn! We traveled 2 hours to purchase a car from him because he was incredibly accommodating, friendly, and genuinely kind to my family throughout Wilburn! We traveled 2 hours to purchase a car from him because he was incredibly accommodating, friendly, and genuinely kind to my family throughout the entire process. He really took the time to understand my price range and worked hard to find the best car and the best possible deal for me. There was never any pressure. You can tell he truly cares about his customers and goes the extra mile to make sure you leave happy. I would absolutely recommend him to anyone looking for great car buying experience! More

