Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)

They were very responsive to questions and very professional, Andrew did an excellent job!! Thank you! professional, Andrew did an excellent job!! Thank you! More

Noah did a great job of getting us set up, keeping us updated and provided us with a nice Loaner SUV to help us run our errand. Great customer service and great job for the Technician that worked on t updated and provided us with a nice Loaner SUV to help us run our errand. Great customer service and great job for the Technician that worked on the car. More

Friendly, courteous employees. Great service. Easy to schedule / reschedule an appointment. They offer and explain other services ( if the customer is interested) however, it is l Great service. Easy to schedule / reschedule an appointment. They offer and explain other services ( if the customer is interested) however, it is left up to the customer to decide ( no pressure).. More

Excellent service, above and beyond expectations. Informed throughout the service. I don’t recall names of each person but each was well informed, friendly and professional. Informed throughout the service. I don’t recall names of each person but each was well informed, friendly and professional. More

Lori and Andrew great! Andrew was phenomenal!! Andrew spent a lot of time detailing our vehicle! He stayed well beyond closing hours! He is a true asset to the dealership! Andrew was phenomenal!! Andrew spent a lot of time detailing our vehicle! He stayed well beyond closing hours! He is a true asset to the dealership! More

I had an excellent experience purchasing my 2026 Lexus UX 300h. Even though I live in Illinois and the dealership is in Kentucky, the entire process was smooth and easy from start to finish. March Welch wa 300h. Even though I live in Illinois and the dealership is in Kentucky, the entire process was smooth and easy from start to finish. March Welch was a great salesman. He was knowledgeable, professional and easy to work with. Michael Miglio was also very helpful throughout the process and a pleasure to work with. I really appreciated their communication and willingness to make everything as convenient as possible. I would definitely recommend Mark, Michael, and the dealership to anyone looking for a great car buying experience. More

Mark Welch at Performance Lexus Northern Kentucky was superb in handling our deal. Not only did he got the best price for us he also, he picked us up at the airport, had the car spotless for us and had superb in handling our deal. Not only did he got the best price for us he also, he picked us up at the airport, had the car spotless for us and had paperwork work done in a short amount of time. He also surprised my wife by having a big red bow on top of her car. That made her day!!! More

Emma, our service representative was great! Very personable as well as professional. Highly recommend this dealership. Very personable as well as professional. Highly recommend this dealership. More

Noah Grimes and Nathan my service technician were kind and thorough on my visit 8/20/26. I am on my 3rd RX and started my relationship with Lexus products in Dallas in 2007. For me my latest RX350L is s and thorough on my visit 8/20/26. I am on my 3rd RX and started my relationship with Lexus products in Dallas in 2007. For me my latest RX350L is s great vehicle and I will only have them serviced at a Lexus dealership, My previous service advisor Chris Timmerding is no longer at the dealership, but he got things started off on the right foot when we relocated back to Cincy in 2024. I had the misfortune to be involved in a deer accident and Chris was helpful as well as Gabby Mills at the Lexus Collision Center. I think Noah and I will work well together and I appreciate the way he took care of me and also the explanation of the maintenance that was performed on my vehicle. More