Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)
Fort Wright, KY
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Excellent Car Buying Experience This was my 4th car that I have bought at RiverCenter Lexus and the 2nd car with Bob Johnson. Bob makes the entire process "pain free" while making s This was my 4th car that I have bought at RiverCenter Lexus and the 2nd car with Bob Johnson. Bob makes the entire process "pain free" while making sure he gets the right car and right deal for his client. In and out in 4 hours from working with Bob , signing paperwork with Kevin and learning the car's technology with Shawn. Thank you all!! More
Justin Lyman is Outstanding Justin puts great emphasis on outstanding customer service. This is extremely important for the Lexus brand image. We have been with Lexus for a l Justin puts great emphasis on outstanding customer service. This is extremely important for the Lexus brand image. We have been with Lexus for a long time. We love the cars and importantly working with people such as Justin who make us feel valued as a Lexus customer. Thank you!! More
This was my first visit to Performance Lexus Rivercenter. I was very impressed with the way they take care of customers. The video from the mechanic was nice. To actually see what was wrong helped with decis I was very impressed with the way they take care of customers. The video from the mechanic was nice. To actually see what was wrong helped with decisions I had to make. I was super impressed with Jason Phillips my service contact!!! I can’t say enough about Jason. He made a Great first impression!!! Jason went over everything I asked to be done and he was always in contact to let me know how things were progressing. Jason treated me like family and I’ll most likely be a repeat customer so long as Jason is my service contact!!! More
Excellent service Excellent service, top quality personnel and very pleasant surroundings. The dealership is in a convenient location for me and I appreciate how every Excellent service, top quality personnel and very pleasant surroundings. The dealership is in a convenient location for me and I appreciate how everyone goes above and beyond to be accommodating. More
Great experience - helpful and knowledgeable. I have been pleased with the sales and service at this dealership - I went back and bought another new car at this dealer because I’ve had such a good exper been pleased with the sales and service at this dealership - I went back and bought another new car at this dealer because I’ve had such a good experience More
Lexus River center Review Dave and Lori Ritchey are very caring and excellent sales people. The Lexus RX 450H we purchased from them is just outstanding. This is by far the saf Dave and Lori Ritchey are very caring and excellent sales people. The Lexus RX 450H we purchased from them is just outstanding. This is by far the safest car we have ever purchased, They will go the extra mile to make sure you get what you need.. More
Great experience From the second you pull in to the second you leave Lexus Rivercenter you are treated like a guest in their "home". You can tell that everyone there From the second you pull in to the second you leave Lexus Rivercenter you are treated like a guest in their "home". You can tell that everyone there is client focused. Thank you Mike Masse and team for another great service experience! More
Great Group of People to work with! It was a Very comfortable waiting area. I Appreciate the video provided by the consultant reviewing your car! The Service Department Group tries har It was a Very comfortable waiting area. I Appreciate the video provided by the consultant reviewing your car! The Service Department Group tries hard and truly cares. More
She went above and beyond to get me financed and into the car I wanted . Already recommended people to visit her . Will do business with her and the dealership again !! car I wanted . Already recommended people to visit her . Will do business with her and the dealership again !! More
Excellent Service Department The service department and its staff have been exceptional during my visits. Very comfortable but a professional experience at the same time. I reco The service department and its staff have been exceptional during my visits. Very comfortable but a professional experience at the same time. I recommend the Lexus RiverCenter service department for all of your Lexus repair needs. More

