Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)
Fort Wright, KY
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Our advisor was Noah. He did an excellent job welcoming us and answering every question we had. We chose to wait at the dealership and he continued ijuay checked in on us. He did an excellent job welcoming us and answering every question we had. We chose to wait at the dealership and he continued ijuay checked in on us. We also love the fact that the person working on our car posted a video narrating all that was done and walking us through the health check of our vehicle. Excellent staff and Excellent Service. More
Easiest and fastest that I have ever purchased a car. Everything was great from selection, prep, finance office, and sales. I would not hesitate to send family and friends to this dealership! Everything was great from selection, prep, finance office, and sales. I would not hesitate to send family and friends to this dealership! More
Casey is a dishonest used-car sales manager. Some people may say, “What do you expect from a used-car salesperson?” but in my experience most are actually ethical. Unfortunately, that was not th Some people may say, “What do you expect from a used-car salesperson?” but in my experience most are actually ethical. Unfortunately, that was not the case with Casey. We had agreed on the price of a vehicle, and since I was an out-of-state buyer, I had already booked a flight and hotel to complete the purchase. While I was in the middle of completing the paperwork, the salesperson called me and told me that Casey had sold the car to someone else. I had already passed on two other vehicles because we had an agreement on this one. This experience was extremely disappointing and unprofessional. More
I had a colleague recently purchase a new Lexus from Performance Lexus Northern Kentucky. She referred me to her sales professional Andrew Wilburn after her great experience working with him. He took Performance Lexus Northern Kentucky. She referred me to her sales professional Andrew Wilburn after her great experience working with him. He took his time guiding me through the entire process in landing me into purchasing a new 350 F Sport. I left knowing I can call him anytime time with questions. I would recommend Andrew to anyone thinking about buying a vehicle from this dealership. More
We had an excellent experience working with Andrew Wilburn! We traveled 2 hours to purchase a car from him because he was incredibly accommodating, friendly, and genuinely kind to my family throughout Wilburn! We traveled 2 hours to purchase a car from him because he was incredibly accommodating, friendly, and genuinely kind to my family throughout the entire process. He really took the time to understand my price range and worked hard to find the best car and the best possible deal for me. There was never any pressure. You can tell he truly cares about his customers and goes the extra mile to make sure you leave happy. I would absolutely recommend him to anyone looking for great car buying experience! More
I had a great experience with Andrew Wilburn. He got my family a wonderful car. He was very patient with me and my family. I live in Ohio and I was not given a good deal in Dublin Lexus but I got He got my family a wonderful car. He was very patient with me and my family. I live in Ohio and I was not given a good deal in Dublin Lexus but I got a great deal here at Performance Lexus Northern Kentucky. Andrew worked very hard with me and got a great price! I will be back to buy another car after this is paid off! Thank you Andrew Wilburn! More
We had a very good experience dealing with Performance Lexus Northern Kentucky. We enjoyed working with the salesperson Mark Welch. What a nice young man and so pleasant to deal with. They honored the Lexus Northern Kentucky. We enjoyed working with the salesperson Mark Welch. What a nice young man and so pleasant to deal with. They honored the sale price from earlier in the week that had ended and gave us a very fair deal on our trade-in. More
I recently purchased a Lexus RX 350h Premium Plus from Performance Lexus of Northern Kentucky as a wedding gift for my daughter, and I couldn’t have asked for a better experience. The salesperson I worked Performance Lexus of Northern Kentucky as a wedding gift for my daughter, and I couldn’t have asked for a better experience. The salesperson I worked with, Andrew Wilburn, was absolutely exceptional. Andrew is one of the kindest, most polite, and genuinely helpful sales professionals I’ve ever worked with. He was extremely professional throughout the entire process and, most importantly, there was zero pressure at any point. Because this car was meant to be a surprise for my daughter, I pretended that I could only afford a used or lower-cost vehicle. Andrew completely played along and helped me stage the entire surprise flawlessly. His patience, attention to detail, and willingness to go above and beyond made the moment truly special for our family. If I ever have the opportunity to buy another Lexus, I would absolutely work with Andrew again. I highly recommend Performance Lexus of Northern Kentucky, and if you’re in the market for a Lexus, ask for Andrew Wilburn—you won’t be disappointed. Lalit More
