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Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)

Fort Wright, KY

4.8
257 Reviews

709 Wright's Summit Parkway

Fort Wright, KY

41011

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Showing 257 reviews

July 22, 2023

First Class Experience. From the time I walked in until the car was delivered everyone was fantastic. More

by Jim M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Booth, Edward Ciulla
Jul 24, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Jim, thank you for the great review! We're so glad to hear that you had a first-class experience with us at Performance Lexus RiverCenter. It was our pleasure serving you, and we hope to see you again in the future. Have a wonderful day!

July 10, 2023

Fantastic service. Great experience. Staff is extremely knowledgeable, helpful and attentive. I really appreciate Performance Lexus RiverCenter and highly recommend the More

by jmfcrna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Girmann
Jul 11, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Thank you for the fantastic review! We're glad to hear that our staff at Performance Lexus RiverCenter provided you with a great experience and excellent service. Your recommendation means a lot to us. Drive safely, and we hope to see you again in the future!

July 08, 2023

The service was outstanding! Every staff member was courtesy, helpful and friendly! The carwash was great and the total atmosphere was welcoming. More

by awgoodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Massey
Jul 10, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Thank you for the great review! We're so glad to hear that our team at Performance Lexus RiverCenter provided outstanding service and made you feel welcome here. Drive safely, and we hope to see you again!

June 28, 2023

The service at Lexus RiverCenter is outstanding. They go over and beyond with service. The car wash was a very nice surprise. More

by Kristy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hannah Wright
Jun 28, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Thank you for the 5 stars and shoutout to Performance Lexus RiverCenter! We appreciate your feedback!

June 26, 2023

You couldn't ask for better service always there to help and answer questions. Thanks More

by joannkfair
Workmanship
Recommend Dealer
Yes
Employees Worked With
Justin Lyman, Hannah Hope
Jun 27, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Performance Lexus RiverCenter!

June 01, 2023

All in all the experience ended up very well. Enjoying the ride and the comfort of the car. More

by rick.pappaw68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beth Schoen, Phil Booth
Jun 01, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Thanks for working with the Performance Lexus RiverCenter team. We appreciate your support!

May 02, 2023

The team at Lexus Rivercenter provided friendly support throughout the process. I appreciate all the time and care they put into creating a positive experience. More

by Lydia20
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anton Nosov, Brent Smart
May 02, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

We're so pleased to hear that you had a great experience with us here at Performance Lexus RiverCenter. It means a lot to know that our team provided you with friendly support and created a positive experience. Thank you for taking the time to share your feedback with us!

March 24, 2023

I have been very happy with service at this dealership. I have seen several of the folks and have never had a bad experience. A shout-out to the workers behind the scenes who send the video and explain exa More

by Deby Weik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Weber
Mar 24, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Hi Deby - Thank you so much for leaving Performance Lexus RiverCenter a five-star review! We are elated to hear that you are satisfied with your experience and our team. We look forward to seeing you at your new location!

February 24, 2023

Exceptional service. Can’t say enough how well I’m treated by all the staff with a shoutout to Chris Timmerding. Each visit he takes the time to discuss my needs and pr More

by caudillmarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Timmerding
Feb 24, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Thank you for the kudos! We will certainly let Chris know that you appreciated his help! Have a great day! - Performance Lexus RiverCenter

January 27, 2023

Excellent service Able to schedule immediately and a loaner was easy to schedule Could ask for better care More

by jeppley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin
Jan 27, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

This is the kind of feedback we love to see. Thank you for taking a moment to recommend Performance Lexus RiverCenter and we look forward to seeing you again down the road!