Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)

I tried the complimentary service for the month and I felt like a queen. They were there when they said that they would pick up my car from my job. They kept me informed as to what going via video. Then felt like a queen. They were there when they said that they would pick up my car from my job. They kept me informed as to what going via video. Then when finished called alerted me that they were outside. I enjoyed the service was outstanding very professional. Thanks Lexus we must do this again. ☺️☺️☺️ More

I was treated with respect and courtesy. The service department is run with professionalism and it shows. The service department is run with professionalism and it shows. More

My current 2018 RX 350 is my second Lexus purchased from the dealership. They are excellent to deal with. I must give them the highest rating for all departments! the dealership. They are excellent to deal with. I must give them the highest rating for all departments! More

I used this Dealership exclusively when I was here in NKY several years ago...And Always the best Service (as i own mercedes and and audi). When returning back to NKY, and brought the car in for major rep several years ago...And Always the best Service (as i own mercedes and and audi). When returning back to NKY, and brought the car in for major repairs, was welcomed before with great service, getting a loaner car, and there new iService which keeps you up-to-date on how your service is going, and NEVER feeling hostage on additional repairs (if they can wait a bit...Hey...we all have a budget!) Best Service of all the Dealerships I have gone to! More

Great HONEST Customer Service. We love our Lexus ES 350 . The service department is top notch. Thank You Mike & Mary Ann Behymer We love our Lexus ES 350 . The service department is top notch. Thank You Mike & Mary Ann Behymer More

I am Always 100% satisfied with my service at Lexus River Center! Holly Weber does a great job of explaining the maintenance being suggested for my vehicle and getting me a loaner car while my car is being s Center! Holly Weber does a great job of explaining the maintenance being suggested for my vehicle and getting me a loaner car while my car is being serviced. The service techs are always professional and very thorough when servicing my vehicles. Highly recommended Thank you More

My first time here. Without a doubt the most profession and courteous service department I have ever been to. I can actually say that I am looking forward to my next vis Without a doubt the most profession and courteous service department I have ever been to. I can actually say that I am looking forward to my next visit. Beyond my expectations. More

Service was excellent. This was my first experience with the service department, and I was very impressed. This was my first experience with the service department, and I was very impressed. More

From the time I called for service to the return of my car, Performance Lexus RiverCenter was great. They provide a video of the inspection that was complete and clear. Mike, my service rep, is thorough a car, Performance Lexus RiverCenter was great. They provide a video of the inspection that was complete and clear. Mike, my service rep, is thorough and answers all my questions. Well done. More

Excellent service. Mike M. in service was awesome and extremely helpful throughout my repair service. Mike M. in service was awesome and extremely helpful throughout my repair service. More