Performance Nissan

I do not recommend this dealership based on my experience with their finance manager, Brett Beeson. As a woman, I felt extremely uncomfortable and disrespected during my visit. Brett’s tone was unnecessaril with their finance manager, Brett Beeson. As a woman, I felt extremely uncomfortable and disrespected during my visit. Brett’s tone was unnecessarily rude and unprofessional from the start, with no justification for the way he spoke to me. I was explicitly told that my boyfriend could submit the application online and did not need to come in person, that someone will just have to give him a call for the administrative part of the process—yet when I was in the office five hours later and wasn't allowed to explain anything, I was treated as if I was inconveniencing them and was even made to feel like I was being pushed out of the office. What made the situation worse was being the only woman in a room surrounded by roughly 20 men (plus the receptionist), while being spoken to in a dismissive and condescending manner. The lack of basic professionalism and courtesy was shocking. At no point did a manager step in, acknowledge the situation, or attempt to correct the behavior. This experience felt like clear mistreatment and poor customer care, and it left a very negative impression of the dealership as a whole. Regardless of gender, no customer should ever be spoken to or treated this way—especially in a professional business setting. I would strongly caution others, particularly women, before engaging with this dealership. More

One of the best dealers in south florida, they delivered my vehicle an hour away, I did everything over the phone, easy purchase love the team my vehicle an hour away, I did everything over the phone, easy purchase love the team More

HUGE HUGE SHOUTOUT to Roy Zarokyan. Thanks for the excellent buying experience. Definitely 10 stars. From the moment I walked in to test driving wow that was fun. To you actually washin Thanks for the excellent buying experience. Definitely 10 stars. From the moment I walked in to test driving wow that was fun. To you actually washing the car because I asked to see it cleaned up. What sales guy does that? Your great personality and professionalism was one in a million. Thank you again for everything I finally driving my dream car and I absolutely love my 2016 mustang 5.0 premium. More

I worked with Chris Saade who was terrific. Direct, to the point, was professional and expeditious. Very highly Recommend! Direct, to the point, was professional and expeditious. Very highly Recommend! More

This review comes later than it should have. I’ve had an intense, challenging and difficult year which delayed me reviewing my experience, and buying this car only added to the stress. I came to I’ve had an intense, challenging and difficult year which delayed me reviewing my experience, and buying this car only added to the stress. I came to this dealership in January because there was a 2019 Nissan rogue with heated seats in a neutral color. I drove over an hour to get there. I told the sales team exactly what I could afford. I had excellent credit. I was polite And firm. They would not adjust the price at all. The salesperson and finance person teamed up and bullied me into a payment that was more than I could afford. I was very direct about what I could afford. They kept asking me well can’t you afford $100 more? What about just $50 more? They would only ask me to pay more and wouldn’t lower the price at all even if I would be struggling. They kept making fun of my “poker face.” They also only gave me $800 for my trade even though other dealerships had already offered me more, which I communicated but was ignored. Furthermore, upon leaving the dealership, I noticed that the seats weren’t getting very hot. I thought maybe it was just a Nissan thing. But then I realized that they just weren’t working. Because every now and then it would turn on and get extremely hot like it should be… and turn off again. It’s the only reason I bought the car. I’m a tattoo artist, and I have bad back pain. Additionally, The Apple CarPlay only works sometimes. There’s a persistent knocking coming from the driver side tire area that has been there since I drove off the lot. Even worse, I bought the gap insurance and was told that my insurance would be transferred to my new vehicle. I left uninformed and ill prepared. Fast-forward to about a month ago when I am pulled over because my license is suspended since I do not have insurance for my vehicle. I have been paying Geico every month to insure the car I traded in. I paid over five hundred dollars in tickets and reinstatement fees. This is completely unacceptable and I am so, so extremely disappointed. I feel that in fairness these things on the vehicle should be repaired free of charge. Additionally, the sales person to the left of the person I worked with approached me and told me that I was getting a great car, it used to belong to his clients. It was always garage kept and in perfect condition. Imagine my surprise when I get to finance and there’s a $3000 reconditioning fee added that hadn’t been discussed. When I asked about this, the sales person was brought into finance and looked at me like I was an idiot. He explained that they had to spend $3000 to get the car back in tiptop shape for ME. The car wasn’t even clean when I took it home. There were oily smudges on all the surfaces and dust everywhere. I was so excited about getting a new car that I didn’t really notice and I was trying to convince myself that I was OK with the way that everything went. I feel really taken advantage of. More

Roy was the most amazing patient salesmen. He was very helpful and expedite my sale so my granddaughter could have her car same day. I wish everyone worked their job like he did ! He was very helpful and expedite my sale so my granddaughter could have her car same day. I wish everyone worked their job like he did ! More

the salesmen STEVE was great but after i left the dealership and i had a problem on the west coast of florida and i had the repair done and i sent them all the receipts and i already explained origin dealership and i had a problem on the west coast of florida and i had the repair done and i sent them all the receipts and i already explained originally to the salesman and the used car manager just yes me to death and i never heard from him again and then i put a whole package with all the receipts together to BOB SERPETTINI and FedEx it to him personally three weeks ago and not even a sorry we can't help you, NOTHING! so i would find another dealership! More

I bought a pre-owned Land Rover from them about 18 months ago, and when I came to get a valuation at another dealership, their report showed an odometer rollback. While I believed this to have been human/ ago, and when I came to get a valuation at another dealership, their report showed an odometer rollback. While I believed this to have been human/recording error from the get-go, their total lack of interest in the problem, their refusal to return messages/calls (from the GM, and John Shirley in service who hung up on me when I said I would need to report it to the FLHSMV, their customer service on (what could be) a major issue was underwhelming. Ultimately I was chasing them for a month, and still getting very little help and rubbish excuses for not getting it fixed. I managed to the Experian report fixed with an email and a phone call, something that they wouldn't even attempt to try because they don't have an account with them. I would categorically not go back there and recommend you shop elsewhere if you're hoping to receive any level of follow-up service should you encounter problems. More

I came in on a busy weekend, and just as I was leaving, a tall, bald gentleman who looked like Shaquille O’Neal (his name is Naej) approached me. Even though I had to leave, he kindly suggested I come back l tall, bald gentleman who looked like Shaquille O’Neal (his name is Naej) approached me. Even though I had to leave, he kindly suggested I come back later, and when I did, he took great care of me. I was looking for a car for my son’s 18th birthday and ended up getting a great deal. I traveled from Texas, but my family lives in Pompano, and this dealership made the experience wonderful. Thank you, Shaq aka Naej! Wishing you a blessed year, sir! More

Naej and Bobby gave an awesome buying experience. They were very patient with my mom and we able to stay within our budget. They were very patient with my mom and we able to stay within our budget. More