
Performance Toyota
Sinking Spring, PA
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I came into Performance Toyota to test drive a Camry Hybrid and interested in a new lease. By the end of my initial visit with Fred Folk I did not want to continue to shop around at other dealers for ot Hybrid and interested in a new lease. By the end of my initial visit with Fred Folk I did not want to continue to shop around at other dealers for other cars. Fred took the time to understand what I really wanted out of my purchase and showed me a better model that fit my needs and my personality. I felt very comfortable dealing with Fred and truly believe he was trying to find the best fit for me, not just sell me the highest end model I could tolerate. Fred was very knowledgeable about the entire Toyota line of vehicles as well as about the competition's vehicles in the same class of car I was looking at. He explained all the different features (sometimes multiple times) to ensure my wife and I understood what the different cars had to offer and help us determine if they were "want" or "need" features. When it came down to talk dollars, I never felt pressured or forced into a certain model or certain deal. We came up with a deal that was comfortable for both sides with a little back and forth for good measure. I can not overstate how ready I was from the beginning to find a reason to walk out of the showroom and shop around. Although Toyota was high on my list of potential brands to purchase from, I fully expected my process to take a few weeks if not more, and involve a handful of different brands. Fred was available for questions or explanations any time I needed them, and was very accessible (often willing to work on days off or when he was already busy) regarding times to meet at the showroom for paperwork, questions, etc. Fred made my first leasing experience a positive one, and I fully anticipate future business with Performance Toyota as a result. I drove away in my 2014 Camry SE a few days ago and although it has only been a short time, am loving my new car. Thanks goes out to Fred Folk and Performance Toyota for this car leasing experience. -Chris Schenkel More
I have given Fred Folk a Great rating because of my previous experience with him when I bought my first Toyota and because I got the same great experience with him again. When I was there I had a pape previous experience with him when I bought my first Toyota and because I got the same great experience with him again. When I was there I had a paper on which I wrote down quite a few questions. Fred took the time to explain everything and even answered questions I hadn't even thought about. He is extremely knowledgeable and showed me how absolutely everything worked. After I picked up my 2013 Rav4 I found I had a couple questions after reading the manual. I gave Fred a call and left him a voice mail. He called me back and went over my questions and gave me a thorough explanation. I have told all my friends about my experience at Performance Toyota and would definitely recommend them to anyone looking to buy a car. More
I was recommended to look at Performance Toyota by another satisfied customer who purchased a Prius in the Fall of 2013. When I started shopping for my new car, I engaged in communications with 5 another satisfied customer who purchased a Prius in the Fall of 2013. When I started shopping for my new car, I engaged in communications with 5 other Toyota dealerships. Instead of considering dealerships closer to home or work, I chose Performance Toyota. This was directly a result of my communications with a member of the Internet Sales Staff, Dylana Wolcott. Her level of attentiveness and professionalism was exemplary and exactly what was needed for me to feel comfortable purchasing a car from Performance Toyota. After arriving, I had the pleasure of meeting Dylana and several members of the Performance Toyota staff; most notably my salesman, Adam Jones. Adam did an outstanding job throughout all aspects of the sale. I was impressed with Adam's level of knowledge with the Toyota hybrid line, as he walked me around the Prius C to familiarize me with the car inside and out prior to even starting the test drive. I also appreciated Performance Toyota's willingness to work with me throughout the negotiations process. As a new customer, I feel that this process was fair and resulted in the deal I received and accepted - which directly contributed to me being able to leave Performance Toyota in a new car the day I stopped by for a test drive. I was actually in and out of the dealership on a Saturday in about 3 hours. I feel this was remarkable and directly attributable to the level of care and attentiveness of my salesman. While managing his other appointments and test drives, Adam continued to check in with me and ensured the process remained moving - from negotiation to finance to vehicle preparation - up until the point I got in my new Prius C and drove away. Thank you Performance Toyota for such a positive car buying experience. More
Celene did a great job assisting us with the purchase of our new RAV4. After test driving quite a few cars on a rainy Saturday afternoon, she was able to locate a RAV4 from another dealer that matched the our new RAV4. After test driving quite a few cars on a rainy Saturday afternoon, she was able to locate a RAV4 from another dealer that matched the exact features we were looking for. Celene was helpful during each step of the process which made the experience both hassle and stress-free. More
Performance Toyota was the easiest dealership to have a relationship with. We had a wonderful experience buying our new 2013 Highlander Limited. Dealing with them buying our new car was such a pleasure and relationship with. We had a wonderful experience buying our new 2013 Highlander Limited. Dealing with them buying our new car was such a pleasure and they didn't haggle or give us a hard time about price. They were very fair and Eddie Rodriquez, our salesman, was the best. He was so nice and gave us so much info on the car. He was very knowledgeable and informed us on all of the special functions that our car can do, and it does a lot. While we were waiting for our salesman to finalize the paper work, even the other salespeople in the dealership were super nice and helpful. It was a very reassuring experience because buying a car can be a real hassle if you go to the wrong dealer. We give Performance 5 stars for the best dealership in our area. More
I bought my Corolla from Performance Toyota for 2 main reason. The primary reason was due to Celene Johnston. She listened carefully to my questions, answered them correctly, and expediated every request reason. The primary reason was due to Celene Johnston. She listened carefully to my questions, answered them correctly, and expediated every request I had. There was no time wasted. She was really effective in that sale. The second reason was the price was better than other dealers. I bought two Corrolas in 1209 from performance but I can tell you, Celene's handling of this sale exceeded my expectations. Thank you Celene, Charles M. Baker More
Tony Curtis and Adam Jones made this a very pleasant experience. Adam is a very helpful and informative salesman, and Tony is a great sales manager. In my past car-buying experiences, the manager always experience. Adam is a very helpful and informative salesman, and Tony is a great sales manager. In my past car-buying experiences, the manager always acts like a jerk and heavy handed, but Tony was wonderful and kind which is GREAT! Definitely a pleasant change to other dealerships. I think all customers appreciate being treated respectfully, so they are both definitely an asset to their company :) More
From first contact via the internet thru the initial visit to delivery we were treated with courtesy and prompt attention. The advice we received about choice of models and financing as well as technol visit to delivery we were treated with courtesy and prompt attention. The advice we received about choice of models and financing as well as technology was very helpful. Entire experience was very pleasant. Fred Folk was our sales consultant and he made the whole experience painless and very satisfying. The dealership was efficient and pleasant place to do business from the first contact on the internet to delivery. Fred was very knowledgeable and help with all aspects especially the technology. This was our first experience with Performance Toyota and we look forward to more. The technology is great and the Prius V fun to drive. More
We were entertaining the idea of purchasing a used RAV4 for a few months. We decided to do a live chat with the dealership to get more information. We began by talking with Amanda Wiczalkowski of the Inter for a few months. We decided to do a live chat with the dealership to get more information. We began by talking with Amanda Wiczalkowski of the Internet Department. She was extremely helpful and was really the reason we stopped in. When we got there, Amanda introduced us to Juan Gonzalez. We explained to Juan what we were looking for. He showed us several RAV4s in our price range and explained the differences in each. We took one for a test ride and purchased it and drove it off the lot the same day. We loved that we were not pressured in any way, that Juan was very knowledgeable in the RAV4 in general, and got us financed in no time. We were happy to give him our sale. He made us want to come back and recommend him and the dealership to others. More