
Performance Toyota
Sinking Spring, PA
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Erica, Amanda & Mike...are the BOMB!, My internet Erica, Amanda & Mike...are the BOMB!, My internet inquiry was followed-up with Amanda's (internet sales associate) very professional, friendly voice Erica, Amanda & Mike...are the BOMB!, My internet inquiry was followed-up with Amanda's (internet sales associate) very professional, friendly voice and email messages. She's encouraging and gently persuading me to pursue my interest in a vehicle (my inquiry was on the 2013 Toyota Avalon). Amanda mentioned in an email, "she wanted to earn my business" by helping in anyway she could. Great job Amanda! You definitley are an effective part of the buying experience at Performance Toyota. The Avalon wouldn't reveal all its charms sitting there on a lot at Performance Toyota; unless, someone like Erica Gonzalez was there to guide you. I was 92% sure the Avalon was for me (previously owning a Camry gave me a wonderful experience with Toyota and Performance). Energy, Enthusiasm (higher than mine..in the beginning), thorough knowledge of all the intricate aspects of the technology, with the Avalon, are Erica's obvious qualifications. Erica has "skills". She initially sits you down for a discovery session (what your likes, preferences and where your hot buttons are), takes you on a nice test drive (that continues to inform thru an experience) AND...you are then on your way...to what You really want anyway (the car that fits you). The assumptive, pre-close is in progress by Erica. In other words, she gets you nodding little yes's (to all your requirements and specifications) through the entire process. You believe it's a resonable deal...closer to 98% sure. Erica comes-back with better than your expectations. And, it's not over yet. I come-back 3 days later to pick-up the car, settle/sign the paper work and Mike (the finance manager), nonchalantly, after choosing extended coverage packages/warranty (on all the Avalons complexities for a total of 8 yrs)...I see an APR rate about 3% LOWER on my financing. It's like, "Here's a better deal...I didn't feel the need to brag about it"! WoW! Thanks Erica, Amanda and Mike, Cary Ruth More
" Brandon , Tommy and Josh were enthusiastic, Knowledgeable and personable. They answered All our questions. They were very professional and We would recommend them to our friends. " Knowledgeable and personable. They answered All our questions. They were very professional and We would recommend them to our friends. " More
Fred Folk was attentive, extremely knowledgeable about Fred Folk was attentive, extremely knowledgeable about the vehicle, went above and beyond to make our experience a great one. I would recommended Per Fred Folk was attentive, extremely knowledgeable about the vehicle, went above and beyond to make our experience a great one. I would recommended Performance Toyota and especially Fred Folk to all of my friends and family. Thank you for your help. More
Erica Gonzalez was great to work with. She was direct and honest without being aggressive. Answered our questions and offered helpful suggestions. On the day of purchase, she took the time to go over all the honest without being aggressive. Answered our questions and offered helpful suggestions. On the day of purchase, she took the time to go over all the features of the car while we were sitting in the car. More
My wife and I went to look at the Prius line of cars. We decided we were not going to buy, only look . The sales consultant, Alex , was very out going and explained all the different models. He was very do decided we were not going to buy, only look . The sales consultant, Alex , was very out going and explained all the different models. He was very down to earth. We were expecting a lot of pressure to twist our arms to buy a car. After looking at the new cars he showed us a used certified car. This car had the best of both worlds, fully loaded and at a great price. After hearing the offer to buy my VW with 192,200 miles, it was hard to walk away without the new car. My only problem with the deal was there was only one remote key for the used car. Alex stepped up to the plate and offered us an additional key at no charge. These keys are very expensive. This probably came off the top of his profit margin so were not only impressed but very grateful for his professionalism. Needless to say we bought the car that evening. My wife and I highly recommend this dealership. We have been taking our other Prius to this dealership for a few years and received great service as well. More
Alex made our new car lease a very positive experience. We had leased from another Toyota dealer and spent 5 plus hours one night, an hour and a half the next. Everything went quickly and smoothly, while g We had leased from another Toyota dealer and spent 5 plus hours one night, an hour and a half the next. Everything went quickly and smoothly, while getting a great deal! thanks again Alex!!! More
My experience at Performance Toyota was wonderful. Alex, my salesman, was pleasant to work with, honest and forthright. He worked very hard to keep the buying process quick and easy. Performance Toyota gave my salesman, was pleasant to work with, honest and forthright. He worked very hard to keep the buying process quick and easy. Performance Toyota gave me a more than fair price for my trade-in and I would highly recommend them in the future. More
We love Performance Toyota because they give you great value and service. Erica Gonzalez was the best sales person we ever met! She spent so much time with us making answering questions and making sure we value and service. Erica Gonzalez was the best sales person we ever met! She spent so much time with us making answering questions and making sure we felt comfortable. More
Easy, very pleasant sales experience, good pricing, and great to have local Toyota dealer who has pleasant personnel, and a great service staff nice very nice great to have local Toyota dealer who has pleasant personnel, and a great service staff nice very nice More
The salesman was beyond excellant Fred Folk. The team he The salesman was beyond excellant Fred Folk. The team he worked with were the same, (dave and Tony). I will always buy my cars there and recommend The salesman was beyond excellant Fred Folk. The team he worked with were the same, (dave and Tony). I will always buy my cars there and recommend Toyota Performance to anyone and everyone. Thank you for all the time spent with me and My children love their new van. " More