Perillo BMW - Service Center

Awesome Customer Service Thank you to Mario at Perillo BMW. What a terrific experience on my BMW. I could not be happier and with the professionalism and communication. Thank you to Mario at Perillo BMW. What a terrific experience on my BMW. I could not be happier and with the professionalism and communication. More

Outstanding service I had a problem with my car recently. Called Danette Surges in the service department and everything was taken car of expeditiously and she set up a I had a problem with my car recently. Called Danette Surges in the service department and everything was taken car of expeditiously and she set up a loaner car for me as well. She always kepte me posted on the status of my car and was easy to contact for any questions that I had. Danette is the best!!! More

Very Good Service Ken Cepican was always curteous and helpful, and told me everything that was going to happen and when. He followed up via phone, managed a third-party Ken Cepican was always curteous and helpful, and told me everything that was going to happen and when. He followed up via phone, managed a third-party communication and provide additional maintenance tips for the future. More

Excellent Experience...as usual... :) An oil change this time...but it was done quickly. My car was ready before I had requested it, and they were even able to do a recall on the passenge An oil change this time...but it was done quickly. My car was ready before I had requested it, and they were even able to do a recall on the passenger airbag that I thought I would need to return for at a later date. Great job to all, and most particularly to Alex, the service advisor, who made it happen. More

Quick stop of windshield wipers and oil I stopped in the other day just to have some new windshield wipers install and get a little oil. Even though the service center was very busy as usua I stopped in the other day just to have some new windshield wipers install and get a little oil. Even though the service center was very busy as usual, Alex was very helpful and took the time to make sure everything was taken care of correctly. Thank you Alex! More

Always a pleasure. Brought car in for service. Was given loaner. I was updated pretty much daily on status of car. Car was ready and was switched out with loaner. Se Brought car in for service. Was given loaner. I was updated pretty much daily on status of car. Car was ready and was switched out with loaner. Seamless process. Always a pleasure dealing with the guys at Perillo. ALL dealers should take a lesson from them on customer service. More

Great service team here. A huge thank you to Angelo for always delivering a high level of customer service! Angelo is always courteous, helpful, and goes above and beyond to e A huge thank you to Angelo for always delivering a high level of customer service! Angelo is always courteous, helpful, and goes above and beyond to ensure 100% satisfaction. I've always had a great experience at Joe Perillo and will continue to bring my car here for service. I'd highly recommend and many thanks to Angelo for making my experiences pleasurable More

Emergency Service I had an issue with my car, and needed it resolved and turned around in a matter of hours. Perillo was able to do this, and do it well. So thankful I had an issue with my car, and needed it resolved and turned around in a matter of hours. Perillo was able to do this, and do it well. So thankful for the service, and the quick response...with a cost that was completely modest and inline. Well done! More

Exceeds Expectations A huge thank you to Angelo for always delivering A+ customer service! Angelo is always courteous, helpful, and goes above and beyond to ensure 100% s A huge thank you to Angelo for always delivering A+ customer service! Angelo is always courteous, helpful, and goes above and beyond to ensure 100% satisfaction. I've always had a great experience at Joe Perillo and will continue to bring my car here for service. I'd highly recommend and many thanks to Angelo for making my experiences pleasurable. More

Took care of my every concern Had a major issue on my 2010 X5 and contacted Angelo to see what I needed to do. He got me in immediately and had a loaner car ready for my wife when Had a major issue on my 2010 X5 and contacted Angelo to see what I needed to do. He got me in immediately and had a loaner car ready for my wife when she arrived. He took care of everything and assured me that there would be no issue getting the repair done. They had the product in stock (oil pan replacement) and had the car completed in 2 days. Car was cleaned inside and out and service was perfect. I can't thank AJ enough for everything he has always done for me with service on all my BMWs. Thanks again! More