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Perillo BMW - Service Center

Chicago, IL

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94 Reviews

94 Reviews of Perillo BMW - Service Center

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May 16, 2014

Thanks!!! I just want to thank Alex for his kindness and understanding of my service problem. The service here is friendly and they are on top of informing the More

by JamesDeleon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Padalko
May 19, 2014 -

Perillo BMW responded

Thank you! We are glad that Alex was so friendly and helpful and appreciate your compliments on our service department. Thank you for your recommendation and we hope to see you back as well!

May 16, 2014

Oil change Excellent and prompt service. Quickly completed the order so I could go back to work and called once the car was ready. They quickly got my car, which More

by BWM2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albin Guzman
May 19, 2014 -

Perillo BMW responded

We are happy to hear that you received great service and that your car was fixed quickly so you could get back on the road in no time. Your recommendation is appreciated and we're glad you came to Perillo BMW. Please let us know if you ever need anything else!

May 15, 2014

BMW 335I service I have owned 2 BMWs and for over 10 years have always had them serviced at Perillo. My car is no longer under warranty, but I depend on it for my busi More

by JeffBernard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Inguagiato
May 19, 2014 -

Perillo BMW responded

Thank you for taking the time to write this review and share your experiences with Perillo! We are proud to hear about your continually positive experiences here and hope to remain consistent in providing you with them. It's great that Brad was so helpful and got your vehicle fixed and ready to go back on the road. We appreciate your kind words and loyalty and look forward to seeing you next time!

May 10, 2014

Amazing Service Fantastic experience. AJ was able to get me in there on short notice. Needed two new tires and AJ was able to get me in and out of there the same af More

by tearth23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Montalbano
May 13, 2014 -

Perillo BMW responded

We are glad AJ could accommodate you and get you in and back on the road as quickly as possible! Your recommendation is appreciated and we are glad to hear that you'll be back. Our goal is to never let you down. Thank you for choosing Perillo BMW and we look forward to seeing you next time!

April 25, 2014

Best Service Ever! Alex in service was the absolute best from start to finish..Very courteous, insightful and prompt! Would continue to work with him personally on any o More

by isis1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander in service!
Apr 28, 2014 -

Perillo BMW responded

Thank you for your compliments on Alex! We are proud to hear that he took great care of you and it's excellent that you would come back and work with him again. Please let us know if you ever need anything else!

April 25, 2014

Good service Making an appointment, bringing in car, being updated on sercices needed and car pick up were all top notch. I think we might have been able to get a More

by Jabaay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danette Surges
Apr 28, 2014 -

Perillo BMW responded

We are glad to hear that your experience was such a positive one in all aspects! It makes us proud to hear that you trust our dealership and we appreciate your business. We hope to see you again in the future!

April 18, 2014

Pleasant Experience Thank you Albin for making my visit very pleasurable and helpful with the service. You will see more of me in the future for servicing my vehicle. More

by JHigueros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albin Guzman
Apr 22, 2014 -

Perillo BMW responded

We are glad that Albin took such great care of you and gave you a positive experience! Thank you for choosing Perillo BMW and we appreciate your compliments. We are looking forward to working with you more in the future!

April 12, 2014

Superb service My service at Perillo BMW was superb and professional. I was informed of all repairs and recommendations throughout the service visit. The transition More

by Mzaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danette Surges
Apr 14, 2014 -

Perillo BMW responded

That's what we like to hear! We are glad you were kept informed during your service experience and didn't experience any complications throughout the process. Thank you for choosing Perillo and we hope to see you again in the future!

April 10, 2014

Great Service I brought my new BMW X3 in for a drivetrain malfunction error and worked with Alex. He called me several times throughout the day to keep me updated o More

by mmgryko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Padalko
Apr 11, 2014 -

Perillo BMW responded

We are glad to hear that Alex was responsive and kept you updated throughout your process. It's great that you also received such great treatment and service. We are happy that we could get your car back on the road in a timely manner and appreciate you choosing Perillo. Thanks for taking the time to share such kind words about your experience and we hope to see you again in the future!

April 06, 2014

They were obliging in fitting me in within within 24 hrs. Friendly and efficient car returned cleaned and appears well serviced. Contacted me when ready for pickup. More

by ddunne100
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 08, 2014 -

Perillo BMW responded

We are glad we could accommodate you on short notice and get your car fixed up! Thank you for choosing Perillo and trusting us to take care of you and your vehicle. We hope you will come back again in the future!

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