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Perkins Chrysler Dodge Jeep RAM - Service Center
Colorado Springs, CO
174 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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174 Reviews of Perkins Chrysler Dodge Jeep RAM - Service Center
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December 29, 2011
It all started with John Moyle. I brought my Dakota to Perkins for possible warranty work on December 27th, 2011. I want to say that John is amazing with his patience and calm personality. We really Perkins for possible warranty work on December 27th, 2011. I want to say that John is amazing with his patience and calm personality. We really like John. While waiting for my ride home from a friend I happen to see a Jeep Wrangler on the showroom floor. It did catch my eye. Immediately I think the guy incharge of all sales staff quickly went and got a sales consultant named Ken Holsworth. Ken was amazing as well, he was not pushy, nosey trying to find out anything personal about me early in the conversation. He listened to what we wanted, he moved as we moved and when I was talking about what I wanted his focus was giving me what I was asking for, not what he needed. Now came the dealing. I was fretting the haggling and Joshua made my fretting at ease. We spent a whole 10 minutes with a counter offer and the answer was yes. After the deal was made I even came back with wanting a better deal(more)I asked for tinting and got it with a tiny compromise. Then came Jeff, now its this point where sneaky stuff happens. Not this time not this dealer. The numbers all matched and was not forced into buying many options at signing. Now off to parts to get some bling. Dale and Ryan are also amazing. Never pushy, happy and energetic staff. They were listening to what I wanted and not trying to sell me everything in the book. By this time I have only been in the place 5 hours and already have a bond with this many people. I would not hesitate to reccomend Perkins or any of these particular people involved. I truely believe it is a team effort and everyone in this team are amazing. I can say if it were not for John this journey and purchase would not have happened. The last thing on my list was to sell my 2010 Mazda Speed3 and buy a new vehicle. Even Eric the appraiser gave me a great offer. :) Thank you everyone for my cool Jeep. Corinne More
by cmsinaz
Employees Worked With
John Moyle, Ken Holsworth, Joshua Merckx, Jeff Lee, Ryan Herrin, Dale Underwood
Helpful July 16, 2011
Went to dealer to get oil change. Talked with Sales Rep Jamie Berry. Drove home in new car. Was considering new car. However, not ready to buy yet. Jamie was most knowledgable and helpful to the point w Jamie Berry. Drove home in new car. Was considering new car. However, not ready to buy yet. Jamie was most knowledgable and helpful to the point we purchased a used (one year old) car. We are most satisfied with her manner and concern about our purchase. All in all, a truly good experience purchasing a good used car - did I really say that? Would buy again from this dealership. More
by jimirvine
Employees Worked With
Jamie Berry
July 12, 2011
Very Friendly, very co-operative. Communication break down led to service not what I expected, but they immediately corrected the error and broke their back making me happy. I am very happy with the down led to service not what I expected, but they immediately corrected the error and broke their back making me happy. I am very happy with the results, would recommend this dealer to others, and I myself will definitely be back. More
by mfazzio313
Employees Worked With
John Moyle
April 16, 2011
I went to buy a chip key from Perkins and the Parts Department was incredibly rude and condescending. I know how a chip key works. I just wanted to buy one but the Parts Department employee was so xxxx Department was incredibly rude and condescending. I know how a chip key works. I just wanted to buy one but the Parts Department employee was so xxxxx set on treating me like I was a child that I never got the chance to actually buy the key. And then he lied and said you can only buy the keys from Dodge. He also said it was going to take the service department one or two hours to do the job! The thing was I had already been to a locksmith who could do it 10 minutes but he was out of blanks! And he said it would only take 10 minutes. What really pisses me off is that I bought the car from Medved in Castle Rock. I was a Nissan owner but Medved sold me on Dodge and their service rocked! They were polite and helpful and never condescending. But during the re-organization the idiots at Chrysler took Medved's franchise away under pressure by the government and let the Perkins take it. Now I'm forced to do business with a dealership that bullies their customers and has no appreciation for the business. NEVER NEVER NEVER NEVER buy ANYTHING from Perkins. They suck! More
by canarycliff
Employees Worked With
Fat Parts Guy
