Perrysburg Auto Mall

My truck was repaired in fast order and done correctly! The service Mike performed was no simple task. The service Mike performed was no simple task. More

I have used the Perrysburg Auto Mall for my service for years. All kind and knowledgeable people. years. All kind and knowledgeable people. More

They try to over charge everyone. Never get the “free” car wash. My truck smelled of BO and waste oil once I got it back. Never get the “free” car wash. My truck smelled of BO and waste oil once I got it back. More

I went in for an oil change, received a text with close to $2,000 of what I felt was frivolous items they wanted to charge me for. I just felt like they weren't looking out for me, just wanting more profit to $2,000 of what I felt was frivolous items they wanted to charge me for. I just felt like they weren't looking out for me, just wanting more profit. I will say the quality of what they did was satisfactory. Just look out for the additional work they will want you to buy. More

Eric was friendly, patient and knowledgeable. He contacted me after the weekend to make sure I was happy and didn’t have any questions. He even said I could come back for another walkthrough of m He contacted me after the weekend to make sure I was happy and didn’t have any questions. He even said I could come back for another walkthrough of my car’s features at any time, and I’ve already called him to answer questions. It could not have been a better experience. More

Great overall experience. Madelyn was proactive, communicative, and clearly focused on building long-term customer relationships. The team's commitment to service, flexibility Madelyn was proactive, communicative, and clearly focused on building long-term customer relationships. The team's commitment to service, flexibility, and transparency really stood out. There was a minor issue with the trade-in, mostly due to outside factors, but the dealership went above and beyond to make the deal work. I truly appreciate their dedication to taking care of the customer. More

Brian greeted us in the parking lot and assisted with all the questions we had before we made the purchase. Brian is a great friendly sales associate highly recommend. the questions we had before we made the purchase. Brian is a great friendly sales associate highly recommend. More

Neil Gardner did an excellent job with everything. When I need another auto will contact, him again. Financing was explained easily . She was very professional. When I need another auto will contact, him again. Financing was explained easily . She was very professional. More

Ron Schinharl was great. Excellent personality and very informative. Work was completed and performed professionally Excellent personality and very informative. Work was completed and performed professionally More

I left this rating once, but will kindly do it again. After a routine oil change and tire rotation at Cronin Perrysburg, my ABS, Stabiltrak, Traction Control and Cruise Control no longer worked. Yellow l After a routine oil change and tire rotation at Cronin Perrysburg, my ABS, Stabiltrak, Traction Control and Cruise Control no longer worked. Yellow lights and bells going off when I took repossession of my Cadillac. Everything was working fine, and checked out fine, when I dropped the car off. NOTHING was said to me about these warning and problems. I drove off the lot and right back immediately. I had to reschedule my car for the next week to find that I needed over $500 work done to fix what was not wrong with it when I dropped it off. Now you tell me how that happened while it was in YOUR care. I have a very real trust issue with this company now. Will not be returning with my Cadillac or my Silverado. Sil More