Perrysburg Auto Mall - Service Center

Very friendly and very clean. Nice location easy to get to from 75. The only thing I had a issue with was that I wasn't sure where to go when u got there. Nice location easy to get to from 75. The only thing I had a issue with was that I wasn't sure where to go when u got there. More

This dealership has bees good! From the time I bought my Yukon and every service since. They always double check and work to find out if things are under warranty still and take ex From the time I bought my Yukon and every service since. They always double check and work to find out if things are under warranty still and take excellent care of my car being serviced. The last time my Yukon ended up needing to be there longer than expected so they offered me a loaner car which I greatly appreciated. Thank you so much for always taking great care of me. I will definitely be always buying and servicing my vehicles through Cronin!! More

My oil change was done in a timely manner. Service Department reps were awesome. I was comfortable while waiting on the work to be completed. Service Department reps were awesome. I was comfortable while waiting on the work to be completed. More

I took my Cadillac in for routine oil change and tire rotation on 4/24. Everything was working on entry to service. After paying just under $100, it was returned to me with no traction control, no ABS, n rotation on 4/24. Everything was working on entry to service. After paying just under $100, it was returned to me with no traction control, no ABS, no Stabiltrak, no cruise control, which I pointed out to them by returning to service dept after driving 1 mile down the road. I was rescheduled for 4/28 to address this problem. Service declined to take any responsibility for the issue, even though it happened under their watch. It checked out fine when I arrived on 4/24 and all the yellow lights and warning bells were there when I took repossession. I had to spend $590 more to get it fixed. I now have a very real trust issue with this dealership and will no longer be using them for my Cadillac or Silverado. All employees were kind, but would not acknowledge ownership of resulting problems. Marsha Beaverson More

Easy, informative, polite and customer focused. Will return for future maintenance. Need better waiting in lobby experience. Will return for future maintenance. Need better waiting in lobby experience. More