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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
807 Reviews
Call Service Center (419) 874-4331

807 Reviews of Perrysburg Auto Mall - Service Center

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November 22, 2024

As always service was great. Customer service was very friendly and professional. Additional service was required, but they were able to complete the additional work with requir More

by TOMBATESON
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jessica Hartman
Report | Print
Nov 26, 2024 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 22, 2024

I have been waiting for recall repair for over six months. No communication from dealership. More

by jamesworful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Nov 27, 2024 -

Perrysburg Auto Mall responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

November 20, 2024

Debbie Poggemeyer was awesome. Got my truck in and had two recalls fixed. To me the service department makes or breaks the dealership. Any dealer will sell you a vehicle, it’s the More

by BRENTONH27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Poggemeyer
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Nov 22, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2024

No issues - service was completed, regularly scheduled oil change. No futher comments are necessary for survey More

by HSTEWARD1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Nov 25, 2024 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 20, 2024

Great service and a friendly staff. I highly recommended this dealership for purchasing and serving a vehicle! More

by FERG86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Trobaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

November 19, 2024

Nothing good to say slowed up process of my Jetta getting repaired. Not happy at all More

by SARASMILE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wreck department
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Nov 21, 2024 -

Perrysburg Auto Mall responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (419) 874-4331 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 19, 2024

Super convenient and always is accommodating to my schedule. Cronin GMC seems to always be able to fit me in. Thank you! More

by tamejohne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eisenreich in service
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Nov 21, 2024 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

November 19, 2024

Communication is good between service members and the customer. Great quiet waiting in the Volvo bldg. More

by CAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel Ronnie and Nathan
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Nov 21, 2024 -

Perrysburg Auto Mall responded

Carol, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

November 18, 2024

The service person was very eager to help and showed me a lot of features on my car I did not know about. The the service person did like a 14 point check up on my card at no charge. Lunch and coffee were in More

by bobbyccity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know the name
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November 16, 2024

I would like to receive more feedback once they give me the car back, they usually just give to me with no word. I would like a detailed explanation on what they worked. More

by filivon007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
Report | Print
Nov 19, 2024 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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