Perrysburg Auto Mall - Service Center

My Canyon had an intermittent vibration, after an inspection I was told an alignment was needed, after service was completed, the problem still existed, I was told that a ride with a technician would inspection I was told an alignment was needed, after service was completed, the problem still existed, I was told that a ride with a technician would be needed because I was told we can’t imagine what you think your feeling, after taking the technician for a drive he suspected it was my torque converter, upon getting a 2nd opinion from another technician he determined it was my transmission. I have always trusted the GMC service department for my truck maintenance, now I am looking at over a $9000 bill for a repair for a vehicle that has just over 84,000 miles, but is just over five years old. I’m very disappointed in the service department along with GMC and Perrysburg dealership. You have a very dissatisfied customer, if that means anything, a sit down wiould be welcomed. More

Very professional and respectful staff. Convenient and efficient online scheduling. Comfortable waiting accommodation. Fair pricing. Convenient and efficient online scheduling. Comfortable waiting accommodation. Fair pricing. More

Had about an hour to pick up my wife from her appointment and they were done in the time I needed them to be done and they were done in the time I needed them to be done More

Great communication and fast service. All aspects of the estimate and process were clearly communicated. All aspects of the estimate and process were clearly communicated. More

The staff was very friendly and courteous. They got me in quickly when I called to say that I had a problem with my truck this week. Thank you trump They got me in quickly when I called to say that I had a problem with my truck this week. Thank you trump More

Professional, helpful and fair. The service team explained the services provided, gave a time estimate (which they beat) and prices online were consistent with what was quoted in th The service team explained the services provided, gave a time estimate (which they beat) and prices online were consistent with what was quoted in the dealership. Transparent visit, I felt reassured as a woman that I was getting straightforward and good service. More

Easy, quick, and communicative. Felt a bit pricey, but good experience overall. Thank you very much. Felt a bit pricey, but good experience overall. Thank you very much. More

Everything was easy start to finish. Everyone was helpful and friendly. I would highly recommend. Everyone was helpful and friendly. I would highly recommend. More

Nathan and crew were very helpful in getting me in, identifying, and remedying the problem quickly. identifying, and remedying the problem quickly. More

Excellent body work done. My car looks brand new. Carl was very professional and pleasant to work with. My car looks brand new. Carl was very professional and pleasant to work with. More