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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
809 Reviews
Call Service Center (419) 874-4331

810 Reviews of Perrysburg Auto Mall - Service Center

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January 22, 2024

Deb in GMC Service handled my issue and communicated to me promptly! Great experience. Thanks More

by DANMARTIN25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Poggemeyer
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Jan 25, 2024 -

Perrysburg Auto Mall responded

We're happy you found our staff to be so supportive during your experience here at Cronin Buick GMC of Perrysburg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2024

Appointment was on time and services were done quickly, within an hour. Waiting room is comfortable and clean. Service advisor greeted me at the car when I pulled in and was very polite. More

by BREEBREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female in service dept at the middle desk
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Jan 23, 2024 -

Perrysburg Auto Mall responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 19, 2024

They sid a very good job. Even wash the car. Good deal. I will go back to them again no peoblem. More

by bbaltes0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No sure.
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Jan 23, 2024 -

Perrysburg Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 18, 2024

Jessica awesome! Tech did not inflate tires to proper pressure, even though one of the things I had done was a flat tire and tire rotation. Left them 35, 35, 35, and More

by RFR76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Wilson- was great!
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Jan 20, 2024 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (419) 874-4331.

January 18, 2024

Always great to deal with, went above and beyond to make me a satisfied customer. Will be returning! More

by Nicholasangel207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in service
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Jan 22, 2024 -

Perrysburg Auto Mall responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Cronin Buick GMC of Perrysburg and we hope to see you again soon!

January 18, 2024

Excellent service, kind people. On time, did what they said they would do. Very pleasant experience! More

by jkwpam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Schwiebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Perrysburg Auto Mall responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

January 17, 2024

Carl at the Wreck Center & Ronnie at The Service Center were very helpful, explanatory and efficient! More

by SWILSON6556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Schwiebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2024 -

Perrysburg Auto Mall responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2024

We had a small rear accident of our VW atlas. Perrysburg automall got us in quickly and did a FANTASTIC job! You would never be able to tell about the previous damage. More

by Julia J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron yockey
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Jan 20, 2024 -

Perrysburg Auto Mall responded

Julia, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

January 16, 2024

my problems were not addressed properly. I told him my window goes down when you push the button up, He told me you should see my wife's car. The radio turns off after being in the car fo More

by coralreeftoledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Cook
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ort
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Mcdaniel
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Jan 19, 2024 -

Perrysburg Auto Mall responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Here at Cronin Buick GMC of Perrysburg, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (419) 874-4331 to discuss ways we can better serve you in the future.

January 16, 2024

I was seen quickly, given a reasonable quote, the work was completed well within the time promised and everything was great More

by daquax7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Jan 20, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

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