809 Reviews of Perrysburg Auto Mall - Service Center
The Perrysburg Auto Mall made the car shopping process easy and low pressure. Matt was excellent at guiding me toward the right vehicle for me without making things feel forced. They have a wide variety o easy and low pressure. Matt was excellent at guiding me toward the right vehicle for me without making things feel forced. They have a wide variety of vehicles to look at! The only caveat was that many of the cars I test drove had a very dirty interior, which was not a great first impression. Similarly, their detailing department is subpar. After purchasing a vehicle I paid extra for a detail and ceramic coating. There were many spots on the interior that were missed or blatantly overlooked. I would have expected much better considering the price I paid. Nevertheless, I would still highly recommend the Perrysburg Automall and Matt when searching for your next vehicle. More
Jeff Trobaugh was a pleasure to work with when we bought the new vehicle. and your scheduled maintenance service has been exceptional. My daughter just bought a new vehicle from Jeff on 12/23/23. the new vehicle. and your scheduled maintenance service has been exceptional. My daughter just bought a new vehicle from Jeff on 12/23/23. More
Have always serviced my car at this service center with excellent service. This last time, I did not feel that the staff showed as much interest in me as a customer. Just not as friendly and seemed preoccu excellent service. This last time, I did not feel that the staff showed as much interest in me as a customer. Just not as friendly and seemed preoccupied with their computers. Did greatly appreciate the ride we were given to eat lunch when the service time was longer than expected. Joe- the driver was very friendly and accommodating. No car wash despite the sunny day- was told it shuts down at 30 degrees. it did not feel cold outside. More
Great experience getting our Passat repaired. Communication with service department was the best. Phone calls were returned and full explanations provided as to what repairs were necessary, why, Communication with service department was the best. Phone calls were returned and full explanations provided as to what repairs were necessary, why, and what cost would be. More
I have been bringing my car to Perrysburg Auto Mall for years. The employees have always gone above and beyond with the maintenance and repairs on my car making sure it is running perfectly. Thank you. for years. The employees have always gone above and beyond with the maintenance and repairs on my car making sure it is running perfectly. Thank you. More
Ronnie was extremely helpful and when my husband got covid, and we couldn't pick up the vehicle, he found a way to get it to us. When other shops don't return calls and have no customer service, it i covid, and we couldn't pick up the vehicle, he found a way to get it to us. When other shops don't return calls and have no customer service, it is great to find a repair shop that does what they say they will and went above and beyond our expectations. Thank you. More
Great personal service from their team. Great communication and also the speed of the repair was phenomenal. Sometimes auto repair places can take a very long time. Perrysburg Auto Mall Great communication and also the speed of the repair was phenomenal. Sometimes auto repair places can take a very long time. Perrysburg Auto Mall got my vehicle in and out very quickly. More
Nathan, Ronnie and the service technicians have been nothing but kind to me. They have been super helpful in Trying to figure out the problem of my car. I certainly appreciate everything they’ve don nothing but kind to me. They have been super helpful in Trying to figure out the problem of my car. I certainly appreciate everything they’ve done. I am praying that the supervisors above them will continue to make this a good experience in getting my Volvo back in shape. Thank you to everyone involved. More
'Nathan has ben helpful in difficult situations with regards to the frequent problems with my Volvo. The basic flaw seems to be more about the initial engineering of the car. While I won't buy another regards to the frequent problems with my Volvo. The basic flaw seems to be more about the initial engineering of the car. While I won't buy another Volvo, I am happy with the service I have needed. More