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823 Reviews of Perrysburg Auto Mall - Service Center
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November 07, 2023
I was midway on my monthly drivetrip from VA to OH when I noticed a wheezing noise coming from the engine compartment. No warning lights came on, BUT, gotta have this checked out. Ron did the diagnostic and noticed a wheezing noise coming from the engine compartment. No warning lights came on, BUT, gotta have this checked out. Ron did the diagnostic and determined the AC compressor was the problem plus identified a couple other maintenance things that did not make the car (2013 Volvo XC60) undrivable so I could get back to VA safely, did a printout of the problems to show my VA service folks and go from there - either have repairs done in VA, or with warning, when I next returned to OH. Great, totally unexpected, experience! Also, props to Tracy for making the wait happily enjoyable. Thanks from Jerry, Arlington VA. More
by gdrunkle
Verified CustomerEmployees Worked With
Ron, Tracy
November 06, 2023
Very professional and easy to work with. Made the process of purchasing a car easy and was very reasonable with negotiations. Made the process of purchasing a car easy and was very reasonable with negotiations. More
by sarah.cavins
Employees Worked With
November 02, 2023
An amazing group of people who really care about people and the quality of the items and what is offered. and the quality of the items and what is offered. More
by tclose
Employees Worked With
November 02, 2023
Our service rep was John and we enjoyed working with him. We joked with each other to make the experience fun. John was friendly and knowledgeable and in working with us on some possible warranty items. The We joked with each other to make the experience fun. John was friendly and knowledgeable and in working with us on some possible warranty items. The other people in the service rep area were kind and firiendly. One even started up a conversation with me while John was out looking at the car. This made me feel comfortable and even more welcome. Todd Wilson sold me my car in BG and since then I have moved to Findlay but always had my car serviced in BG. Perrysburg is a bit further to drive and will need to evaluate making the trip or using the local dealership in Findlay. Already miss the dealership in BG More
by LSWOPE
Employees Worked With
John, Service Rep gets 5 stars
October 31, 2023
Very professional and timely. The waiting area is very comfortable and clean. A little expensive, but that is to be expected at a dealership. The waiting area is very comfortable and clean. A little expensive, but that is to be expected at a dealership. More
by BRETTHELD
Employees Worked With
Can't recall
October 31, 2023
Keep up the good work. Clean facility. Knowledgeable technicians. Great service team. Good assortment of Volkswagens. Thanks! Clean facility. Knowledgeable technicians. Great service team. Good assortment of Volkswagens. Thanks! More
by Wolfgang Krenzer
Employees Worked With
