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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
801 Reviews

801 Reviews of Perrysburg Auto Mall - Service Center

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August 24, 2023

Nate and his team are amazing as always. I truly appreciate them, their transparency, and compassion. More

by KATIEALLEN9250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Sep 29, 2023 -

Perrysburg Auto Mall responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 24, 2023

Professional and solid. Give honest suggestions. Always feel comfortable when I brought my car there. More

by pinkwang19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

August 23, 2023

Well run dealership and fantastic service department. Excellent customer service. I will definitely recommend this to friends and family More

by SEPULVEDASTEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deb in gmc service. 6 stars
Sep 29, 2023 -

Perrysburg Auto Mall responded

We appreciate your positive review about your experience with us! Thanks for the recommendation, and have an amazing day!

August 22, 2023

My mileage was just under 10,000 miles. I had come for my 10,000 mile service check. I was told I would not be eligible for this until 15,000 because of a time concern, i.e., not enough ti More

by wayneman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Schwiebert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Perrysburg Auto Mall responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Cronin GMC of Perrysburg (419) 874-4331

August 22, 2023

My car required an oil change and tire rotation prior to travel, and the Auto Mall was able to fit me in prior to our departure. I was greeted in a friendly manner and while in the waiting area was kept app More

by SAILA33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Sep 29, 2023 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2023

Quick, friendly service…. completed when promised. Scott is always accommodating! I was on my way to work, and he brought keys and paperwork out to me so I could be on my way More

by MARYL5717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Scott
Sep 29, 2023 -

Perrysburg Auto Mall responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

August 21, 2023

Communication is lacking especially when it comes to letting the customer know costs and actual costs on parts and labor. More

by STAIKOS_CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Scott
August 18, 2023

Everyone in the service dept. was friendly & helpful. I did find out, after the fact, that I paid $10 more per each wiper blade than had I bought them at AutoZone. More

by ericaemery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work w/ sales at this visit
Sep 29, 2023 -

Perrysburg Auto Mall responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 18, 2023

Service was scheduled quickly and with ease. Facility is well run, efficient and professional. Very confident in services received. More

by andante-risen-0t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Sep 29, 2023 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! We hope you have a great day!

August 14, 2023

We are always very satisfied with Perrysburg Auto Mall. Their service and friendliness is top rated. We will happily continue to come back to Perrysburg Auto Mall for our auto needs. More

by PURBANIAK142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kudas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Urbaniak, finance
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