
Peruzzi Toyota
Hatfield, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Sold Me A Lemon - They sold me a used car for almost 7,000 in the spring. A few months later (less than four months) when I went to enquire about leasing a new car and They sold me a used car for almost 7,000 in the spring. A few months later (less than four months) when I went to enquire about leasing a new car and trading in the one they sold to me, they valued the car they sold me for 2,000! The General Manager never replied to my email that thoughtfully listed my concerns and asked how we could resolve the issues. They also did every sneaky sales trick you're warned about. Leaving you in cubicle. Keeping your keys, making you wait for them, then giving you a YOU'LL STILL SAVE MONEY lower price (but not near the one they said they could get you during the first HOUR). Luckily they have a Peruzzi plate on my car and I'm decorating it with lemons! In my line of work I talk to many people a day and have been telling everyone to stay away from Peruzzi. They brag about their "community service." Most companies that are busy trying to look compassionate do so because they don't want people to realize they are no better than politicians. I don't hold the sales guys responsible. They were nice, personable. I believe the problems came from the numbers guys and the person responsible for the trade evaluation. More
Very satisfied customer Worked with John Spross. He was very helpful and and went out of his way to be accommodating. He made sure I was a satisfied customer. Highly recommen Worked with John Spross. He was very helpful and and went out of his way to be accommodating. He made sure I was a satisfied customer. Highly recommend this salesman and dealership. More
Shady sales practices!! I was interested in buying used hyundai sonata 2018 from them. Brett gordon mailed me regularly to come for test drive. I told will come tomorrow. Nex I was interested in buying used hyundai sonata 2018 from them. Brett gordon mailed me regularly to come for test drive. I told will come tomorrow. Next day when i went car was gone to some other place and sold. That's fine but atleast brett should have informed me. It's get shady when eric tries too hard sell camry after getting all my info & license details. I have to remind him thrice give my license back that's in your pocket. And funny thing Brandi emails me later when you coming to see sonata that's already sold!!!. I guess the car is already been sold couple of days ago, they are pushing hard to get people visit their showroom. More
Dishonest car salesman I purchased a certified used car, under 100,000 miles only 8 days ago. They gave me less coverage than the website claims in warranty and when I came I purchased a certified used car, under 100,000 miles only 8 days ago. They gave me less coverage than the website claims in warranty and when I came back with an undisclosed electrical problem they told me it was 'on me' to fix it. I feel cheated. I was not expecting the shifty used car salesman gig through a dealership More
super customer service, our easiest car-buying experience We were so impressed with our salesman, Hershel B. He was straight-forward and he really knows all the details about the vehicles he sells. We appreci We were so impressed with our salesman, Hershel B. He was straight-forward and he really knows all the details about the vehicles he sells. We appreciated that we were able to have all our questions answered and no pressure at all. We're very happy with our car and with the way were treated- definitely recommend Perruzi Toyota. More
Dishonest Salesman, and Crappy Warranty and Service Purchased a used certified vehicle. Salesperson advised us the car had a clean car fax and displayed it on the computer screen so we could see the gr Purchased a used certified vehicle. Salesperson advised us the car had a clean car fax and displayed it on the computer screen so we could see the green checkmarks. We did not get a copy of the car fax until several days after we purchased the car and found out that the car was involved in an accident. How can a car that was in an accident be Toyota Certified Used Vehicle'? We normally don't purchase the warranty, but was advised we could purchase a 5 year bumper to bumper warranty. Nothing to worry about except wear and tear items (tires, wiper blades, etc.) - so we bought it. Took the car in for a scheduled service. The next day my car wouldn't start - the battery was dead. Took it to service and was told it would cost $160, but there is a giant sticker on the battery that says 'Free Lifetime Replacement'? After questioning this and taking the car to the dealer for the second time, we did get the battery replaced for free. A month later, we noticed an antifreeze leak. Although there is pink antifreeze all over the place, the serviceperson said they didn't see a leak - we had to tell them where to look. Then we were told it would cost $600 dollars to fix and it isn't covered by the warranty - no reason why - just that it isn't covered. I was told the service manager would call me in a few days. Never heard from them. Then, ironically, I got a email from the salesperson asking how things were going. I wrote to them regarding the issues. Never heard from them either. We tried to call the warranty company and they never answer the phone. Very disappointed with this dealer and there service. More
Sales I was in the market for a new Camry XLE and when I entered Peruzzi's, I was greeted by Hershel B. We sat down at his desk and he listened to me very I was in the market for a new Camry XLE and when I entered Peruzzi's, I was greeted by Hershel B. We sat down at his desk and he listened to me very carefully to understand exactly what I wanted. He was very attentive to answer all my questions and gave me the information I needed to find the car that met my needs. I really enjoyed working with Hershel and I highly recommend you see him if you want a straight shooter and a no-pressure salesman. More
Great experience Just purchased a Pre-owned certified Toyota Corolla. Hershel the Sales Associate we dealt with was very knowledgable, polite, and a pleasure to wo Just purchased a Pre-owned certified Toyota Corolla. Hershel the Sales Associate we dealt with was very knowledgable, polite, and a pleasure to work with. He made our visit at Peruzzi a great experience and would recommend this dealership to anyone. Terry & Tony More
True to their word I have been bringing my Prius to Peruzzi for all major service since it had 80k on the odometer and have been extremely satisfied. I brought the car I have been bringing my Prius to Peruzzi for all major service since it had 80k on the odometer and have been extremely satisfied. I brought the car in at 120k for new front and rear brakes and a new battery. Initially I was unhappy with the amount I was charged relative to the price quote I was given but Peruzzi management stepped up and honored their commitment. I will continue to bring this car in for service and in a few years take a look at buying a new one! More
Rav4 Purchase & Service I had an extremely easy transaction, when purchasing my new RAV4...from both the salesman and Jason Gilles, both were exceedingly nice, making the tra I had an extremely easy transaction, when purchasing my new RAV4...from both the salesman and Jason Gilles, both were exceedingly nice, making the transaction finalize smoothly. My Rav4 took some getting used to, b/c it was larger than my other car...but like an old shoe, it's growing on me and rides very smoothly. Here's my complaint...SERVICE....first let me say, I was tired, as they were, being the end of the day...and on their behalf, they took me in quickly, with an hour left in their work day, which was very nice. The girls were also very nice and helpful at the desk where you pay. But, I am MS, so it's difficult for me to stand and sit for very long...and I watched as the service rep who took me in, stood and talked with another customer out in the shop, while my car sat their idling for at least 10 minutes. Finally one of the girls got up and moved the paperwork along, while the service man continued to stand there and talk. Also, what annoys me to no end, is when I take my car in to be serviced, and they change the seat and the position of the steering wheel, making it difficult for me to get into my car. To repair my tire which had a small nail in it was 28.00 and tax????? It costs less there to rotate the tires....WHAT? It would have cots less if I'd have taken the car to be repaired down here by where I work in Lansdale...so....My experience overall with the service department wasn't enjoyable for my first time there...and don't look forward to further service there...unless it was just a bad night....but I had heard that their Service Department was badly run...so, I'm not surprised. They need to step up to the plate and improve...and as I said, they did me a great big favor by fixing the tire...instead of making me return another day, but apparently it was leaking air pretty quickly...so....when I was leaving, several men were standing there talking, and I didn't know if the care was mine...so I asked them, and they didn't seem at all concerned...which made me more angry, but one man, stepped up and said, "yes" that was my car. I felt ignored, and of very little importance...worst service experience I've ever had... More