
Peruzzi Toyota
Hatfield, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Excellent and very respectful service. Very responsive They were very nice, respectful and Professional. Worked with Michael (Mike) O'Leary. He worked with me with so much patience. I got to dealership They were very nice, respectful and Professional. Worked with Michael (Mike) O'Leary. He worked with me with so much patience. I got to dealership at 7:45 and they close at 8 and when I called he was waiting for me outside in cold. I was more worried about keeping them late after 8 and this was day before Thanksgiving day and I was rushing him. He was like don't worry I can stay late and He didn't pressure me at all to buy a car even though I am girl and my own. - Mike's manager, Larry Peruzzi was also very comforting and asked what can I do earn your business and at the same time Mike and him kept on telling that I don't want to pressure. - They tried to worked out deal with me. - Mike really helped, answered all questions and response to my texts and phone calls immediately even I asked same questions again and again - Larry Peruzzi was talking me about financing and leaving deposit and I was bit concerned ( he wasn't coming across as pressuring at all it was just the sales personality and then he said I come across as pressuring he is like I would walk away and give you time to think about it and only if you feel comfortable then move forward with pressure) - Adam at Finance office was very nice, very comforting and didn't even force me finance with them or buy additional warranties. He did ask me about it and when I said no. didn't bother me again and worked with my bank directly with loan process. - I would HIGHLY recommend this dealership - My family and I will buy cars from here again and again - Mike (Michael) O'Leary is the BEST. (THANK YOU thank you thank you)THANK YOU SO MUCH MIKE, LARRY with helping the smooth car buying process. I am so very glad I bought the car from you guys and not anywhere else. Had the best experience :):):) compare to other dealership More
Best car buying experience. Matt Dominici, Brett Gordon, and Eric Johnston made the process quick and painless. After reading all the other dealer reviews I was a bit apprehensive about dealing with this d and Eric Johnston made the process quick and painless. After reading all the other dealer reviews I was a bit apprehensive about dealing with this dealer. I would highly recommend this dealership and these three gentleman to everyone. I love my new Tacoma More
Worst customer service in this area They hid the price till I swiped.my card on fridqy evening. They have not provided me the details in written of the sale before swiping the card and w They hid the price till I swiped.my card on fridqy evening. They have not provided me the details in written of the sale before swiping the card and when I realized they charge the monthly lease separately I didnot agree to the deal. They promised to refund my payment on Tuesdayif I changed my mind, bcuz of labor holiday on Monday. When I agreed their terms on Monday,they mentioned that the price has increased over the weekend. This is cheating and it's been 10 days I have not recieved my refund back, when I called they ask me my card details. They kept the phone on my face when I asked where can I provide a feedback. And I was a returing customer, even though I had not so good experience i returned because they are the closest Toyota delaer, but I would never do a deal with the dealership and would recommend the same after dealing with many other delears around. More
Sold Me A Lemon - They sold me a used car for almost 7,000 in the spring. A few months later (less than four months) when I went to enquire about leasing a new car and They sold me a used car for almost 7,000 in the spring. A few months later (less than four months) when I went to enquire about leasing a new car and trading in the one they sold to me, they valued the car they sold me for 2,000! The General Manager never replied to my email that thoughtfully listed my concerns and asked how we could resolve the issues. They also did every sneaky sales trick you're warned about. Leaving you in cubicle. Keeping your keys, making you wait for them, then giving you a YOU'LL STILL SAVE MONEY lower price (but not near the one they said they could get you during the first HOUR). Luckily they have a Peruzzi plate on my car and I'm decorating it with lemons! In my line of work I talk to many people a day and have been telling everyone to stay away from Peruzzi. They brag about their "community service." Most companies that are busy trying to look compassionate do so because they don't want people to realize they are no better than politicians. I don't hold the sales guys responsible. They were nice, personable. I believe the problems came from the numbers guys and the person responsible for the trade evaluation. More
Very satisfied customer Worked with John Spross. He was very helpful and and went out of his way to be accommodating. He made sure I was a satisfied customer. Highly recommen Worked with John Spross. He was very helpful and and went out of his way to be accommodating. He made sure I was a satisfied customer. Highly recommend this salesman and dealership. More
Shady sales practices!! I was interested in buying used hyundai sonata 2018 from them. Brett gordon mailed me regularly to come for test drive. I told will come tomorrow. Nex I was interested in buying used hyundai sonata 2018 from them. Brett gordon mailed me regularly to come for test drive. I told will come tomorrow. Next day when i went car was gone to some other place and sold. That's fine but atleast brett should have informed me. It's get shady when eric tries too hard sell camry after getting all my info & license details. I have to remind him thrice give my license back that's in your pocket. And funny thing Brandi emails me later when you coming to see sonata that's already sold!!!. I guess the car is already been sold couple of days ago, they are pushing hard to get people visit their showroom. More
Dishonest car salesman I purchased a certified used car, under 100,000 miles only 8 days ago. They gave me less coverage than the website claims in warranty and when I came I purchased a certified used car, under 100,000 miles only 8 days ago. They gave me less coverage than the website claims in warranty and when I came back with an undisclosed electrical problem they told me it was 'on me' to fix it. I feel cheated. I was not expecting the shifty used car salesman gig through a dealership More
super customer service, our easiest car-buying experience We were so impressed with our salesman, Hershel B. He was straight-forward and he really knows all the details about the vehicles he sells. We appreci We were so impressed with our salesman, Hershel B. He was straight-forward and he really knows all the details about the vehicles he sells. We appreciated that we were able to have all our questions answered and no pressure at all. We're very happy with our car and with the way were treated- definitely recommend Perruzi Toyota. More
Dishonest Salesman, and Crappy Warranty and Service Purchased a used certified vehicle. Salesperson advised us the car had a clean car fax and displayed it on the computer screen so we could see the gr Purchased a used certified vehicle. Salesperson advised us the car had a clean car fax and displayed it on the computer screen so we could see the green checkmarks. We did not get a copy of the car fax until several days after we purchased the car and found out that the car was involved in an accident. How can a car that was in an accident be Toyota Certified Used Vehicle'? We normally don't purchase the warranty, but was advised we could purchase a 5 year bumper to bumper warranty. Nothing to worry about except wear and tear items (tires, wiper blades, etc.) - so we bought it. Took the car in for a scheduled service. The next day my car wouldn't start - the battery was dead. Took it to service and was told it would cost $160, but there is a giant sticker on the battery that says 'Free Lifetime Replacement'? After questioning this and taking the car to the dealer for the second time, we did get the battery replaced for free. A month later, we noticed an antifreeze leak. Although there is pink antifreeze all over the place, the serviceperson said they didn't see a leak - we had to tell them where to look. Then we were told it would cost $600 dollars to fix and it isn't covered by the warranty - no reason why - just that it isn't covered. I was told the service manager would call me in a few days. Never heard from them. Then, ironically, I got a email from the salesperson asking how things were going. I wrote to them regarding the issues. Never heard from them either. We tried to call the warranty company and they never answer the phone. Very disappointed with this dealer and there service. More
Sales I was in the market for a new Camry XLE and when I entered Peruzzi's, I was greeted by Hershel B. We sat down at his desk and he listened to me very I was in the market for a new Camry XLE and when I entered Peruzzi's, I was greeted by Hershel B. We sat down at his desk and he listened to me very carefully to understand exactly what I wanted. He was very attentive to answer all my questions and gave me the information I needed to find the car that met my needs. I really enjoyed working with Hershel and I highly recommend you see him if you want a straight shooter and a no-pressure salesman. More