
Peruzzi Toyota
Hatfield, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 177 reviews
Another Black Eye for Service Another Black eye for the Service Dept. Today, Peruzzi service was true to form. My wife had a oil change appointment on her 2016 4 Runner She had a P Another Black eye for the Service Dept. Today, Peruzzi service was true to form. My wife had a oil change appointment on her 2016 4 Runner She had a Peruzzi Coupon for 33% off. She scheduled the oil change for that purpose only. They asked to rotate the tires. That service was declined. Peruzzi took it upon themselves to do non requested service in which they charged labor. Checked installation of drivers side floor mat, check and top off all fluid levels, check tire pressure, inspect windshield wipers, lube door latches, perform multi point safety inspection along with condition of vital fluids. My wife did not schedule or agree to this service. If Peruzzi cares about their customers these services should be complimentary not a way to make money on services that were not requested. They also charged for hazard waste on the oil they changed. I can take used oil to any re cycling facility at no charge. I've come to the conclusion that if Peruzzi offers a coupon, they are going to make up the difference somehow. Sad, when advantages are taken. 3rd strike they are out! More
Help in a true time of need getting us into a new vehicle Me and my fiance are going thru a tough time and Matt dominici & Sage Rausher are doing everything in there power and I believe going above and beyond Me and my fiance are going thru a tough time and Matt dominici & Sage Rausher are doing everything in there power and I believe going above and beyond to put us in a new car they truly understand our situation and we appreciate the sincerity and time they are taking for us More
Great Experience, Easy Buying The dealership has an easy atmosphere, and friendly and knowledgeable staff. Mike Lindley was top notch, no pressure, got me what I wanted and did no The dealership has an easy atmosphere, and friendly and knowledgeable staff. Mike Lindley was top notch, no pressure, got me what I wanted and did not make me feel like I had to bend over backwards to get it. One of the owners, Larry stopped by and said hello and was extremely friendly as well, although I am sure everyone there was extremely busy they did not make it seem like we needed to rush things. Also, the gentlemen that handled the financing was top notch, although I unfortunatley cannot recall his name. All in all best dealer I have ever worked with, will be buying my next car there for sure. More
Poor Customer Relations I purchased my new Toyota in May 2017. It was the end of the month and I got a good deal. It was a cash deal and, according to the dealer, I had to h I purchased my new Toyota in May 2017. It was the end of the month and I got a good deal. It was a cash deal and, according to the dealer, I had to have the money at the dealership before closing on May 31. I got the money and was given a time to show up. I showed up on-time and my salesman blew me off because he was with another customer. Everybody else was "too busy" to assist me either. After an hour, i complained to a member of the Service dept who got me an assistant manager. He could do nothing and told me I had to "wait my turn. I asked to have my deposit refunded and he would not. I waited over an hour and a half until I saw the person that completed my sale. Even though I had an appointment and was on-time, I was the last person to complete the sale and the last non employee to leave the dealership. Recognize that I wasn't even picking up the car. I was dropping the check off so that PETRUZZI met its sales numbers. I''m sure that I would have done better over the internet and probably would have gotten better service. In fairness to Peruzzi, the sales manager did offer to buy the car back a week later after I filled out the Toyota survey, but I would have lost a few thousand dollars in sales tax and license transfers so I declined. I will never buy or visit this dealership again. More
Our third Corrola We recently bought a 2017 Corolla from P eruzzi. Our salesperson was Adam Smith. He was knowledgeable, helpful and very personable. He spent a lot o We recently bought a 2017 Corolla from P eruzzi. Our salesperson was Adam Smith. He was knowledgeable, helpful and very personable. He spent a lot of time with us answering our questions and explaining advantages of the car. This our third Corolla purchased from this dealership. I would recommend Peruzzi and especially Adam Smith. More
Fun and friendly My sales person was John Spross. John is a very sweet guy and a great sales person. John was determined to find me the perfect fit and he did just tha My sales person was John Spross. John is a very sweet guy and a great sales person. John was determined to find me the perfect fit and he did just that. John work with me for hrs and he never lost that big smile even when I was very tough on the price. My daughter and I had a good time joking with John and his sales buddy Chris! They both made this process very fun! I also have to say when I test drove my new SUV it had not been detailed yet and it had a lot of stain issues and dog hair. This was no match for Dave who did an amazing job. I also brought it back for some scratches and paint chips. John got my SUV right in and Dave did another great job. Thanks you guys I'm actually gonna try to stay in touch just to say hi!! More
Great experience If you are not sure what salesman to use at Peruzzi Toyota ask for John Rivera . Very patient and easy to work made for a great truck buying exper If you are not sure what salesman to use at Peruzzi Toyota ask for John Rivera . Very patient and easy to work made for a great truck buying experience . More
Pitiful customer service!! This place should be closed down! Had my car serviced here for a warranty repair. Got the car back with a nonfunctioning part. They forced me to pay for the part and would take ownersh Had my car serviced here for a warranty repair. Got the car back with a nonfunctioning part. They forced me to pay for the part and would take ownership of issue. They simply claim the part "failed" Even though they removed the part from the car, and it "failed" in their possession, they would not take ownership! I will never step foot on the property again, and will be sure to tell everyone I know, to tell everyone they know, to never go to this piece of xxxx dealership! More
Great Car Buying Experience We just purchased a new 2016 RAV4. Our sales person, Greg Reantillo, made it a great experience. Overall, we felt very comfortable working with Greg We just purchased a new 2016 RAV4. Our sales person, Greg Reantillo, made it a great experience. Overall, we felt very comfortable working with Greg. Greg has a low key and friendly personality. He took his time to show us the available cars and gave us time to consider our options before making our final decision. Greg explained and made sure we were comfortable with the cars operation before driving off. He even got our smart phones set up with the car's Blue Tooth technology. We would definitely come back to Peruzzi Toyota and Greg Reantillo for future car purchases. Bob and Aileen More
Not A Happy Place To Shop The sales person and manager that I worked with while evaluating a used car were so cocky, curt, and arrogant that I could not understand how they sta The sales person and manager that I worked with while evaluating a used car were so cocky, curt, and arrogant that I could not understand how they stay in business. Other people that I talked with over the phone and in the dealership that same day were also snippy and discourteous. What stinking attitudes. Steer clear of these clowns. More