Peruzzi Toyota

Rav4 Purchase & Service I had an extremely easy transaction, when purchasing my new RAV4...from both the salesman and Jason Gilles, both were exceedingly nice, making the tra I had an extremely easy transaction, when purchasing my new RAV4...from both the salesman and Jason Gilles, both were exceedingly nice, making the transaction finalize smoothly. My Rav4 took some getting used to, b/c it was larger than my other car...but like an old shoe, it's growing on me and rides very smoothly. Here's my complaint...SERVICE....first let me say, I was tired, as they were, being the end of the day...and on their behalf, they took me in quickly, with an hour left in their work day, which was very nice. The girls were also very nice and helpful at the desk where you pay. But, I am MS, so it's difficult for me to stand and sit for very long...and I watched as the service rep who took me in, stood and talked with another customer out in the shop, while my car sat their idling for at least 10 minutes. Finally one of the girls got up and moved the paperwork along, while the service man continued to stand there and talk. Also, what annoys me to no end, is when I take my car in to be serviced, and they change the seat and the position of the steering wheel, making it difficult for me to get into my car. To repair my tire which had a small nail in it was 28.00 and tax????? It costs less there to rotate the tires....WHAT? It would have cots less if I'd have taken the car to be repaired down here by where I work in Lansdale...so....My experience overall with the service department wasn't enjoyable for my first time there...and don't look forward to further service there...unless it was just a bad night....but I had heard that their Service Department was badly run...so, I'm not surprised. They need to step up to the plate and improve...and as I said, they did me a great big favor by fixing the tire...instead of making me return another day, but apparently it was leaking air pretty quickly...so....when I was leaving, several men were standing there talking, and I didn't know if the care was mine...so I asked them, and they didn't seem at all concerned...which made me more angry, but one man, stepped up and said, "yes" that was my car. I felt ignored, and of very little importance...worst service experience I've ever had... More

Another Black Eye for Service Another Black eye for the Service Dept. Today, Peruzzi service was true to form. My wife had a oil change appointment on her 2016 4 Runner She had a P Another Black eye for the Service Dept. Today, Peruzzi service was true to form. My wife had a oil change appointment on her 2016 4 Runner She had a Peruzzi Coupon for 33% off. She scheduled the oil change for that purpose only. They asked to rotate the tires. That service was declined. Peruzzi took it upon themselves to do non requested service in which they charged labor. Checked installation of drivers side floor mat, check and top off all fluid levels, check tire pressure, inspect windshield wipers, lube door latches, perform multi point safety inspection along with condition of vital fluids. My wife did not schedule or agree to this service. If Peruzzi cares about their customers these services should be complimentary not a way to make money on services that were not requested. They also charged for hazard waste on the oil they changed. I can take used oil to any re cycling facility at no charge. I've come to the conclusion that if Peruzzi offers a coupon, they are going to make up the difference somehow. Sad, when advantages are taken. 3rd strike they are out! More

Great Experience, Easy Buying The dealership has an easy atmosphere, and friendly and knowledgeable staff. Mike Lindley was top notch, no pressure, got me what I wanted and did no The dealership has an easy atmosphere, and friendly and knowledgeable staff. Mike Lindley was top notch, no pressure, got me what I wanted and did not make me feel like I had to bend over backwards to get it. One of the owners, Larry stopped by and said hello and was extremely friendly as well, although I am sure everyone there was extremely busy they did not make it seem like we needed to rush things. Also, the gentlemen that handled the financing was top notch, although I unfortunatley cannot recall his name. All in all best dealer I have ever worked with, will be buying my next car there for sure. More

Our third Corrola We recently bought a 2017 Corolla from P eruzzi. Our salesperson was Adam Smith. He was knowledgeable, helpful and very personable. He spent a lot o We recently bought a 2017 Corolla from P eruzzi. Our salesperson was Adam Smith. He was knowledgeable, helpful and very personable. He spent a lot of time with us answering our questions and explaining advantages of the car. This our third Corolla purchased from this dealership. I would recommend Peruzzi and especially Adam Smith. More

Fun and friendly My sales person was John Spross. John is a very sweet guy and a great sales person. John was determined to find me the perfect fit and he did just tha My sales person was John Spross. John is a very sweet guy and a great sales person. John was determined to find me the perfect fit and he did just that. John work with me for hrs and he never lost that big smile even when I was very tough on the price. My daughter and I had a good time joking with John and his sales buddy Chris! They both made this process very fun! I also have to say when I test drove my new SUV it had not been detailed yet and it had a lot of stain issues and dog hair. This was no match for Dave who did an amazing job. I also brought it back for some scratches and paint chips. John got my SUV right in and Dave did another great job. Thanks you guys I'm actually gonna try to stay in touch just to say hi!! More

Great experience If you are not sure what salesman to use at Peruzzi Toyota ask for John Rivera . Very patient and easy to work made for a great truck buying exper If you are not sure what salesman to use at Peruzzi Toyota ask for John Rivera . Very patient and easy to work made for a great truck buying experience . More

Pitiful customer service!! This place should be closed down! Had my car serviced here for a warranty repair. Got the car back with a nonfunctioning part. They forced me to pay for the part and would take ownersh Had my car serviced here for a warranty repair. Got the car back with a nonfunctioning part. They forced me to pay for the part and would take ownership of issue. They simply claim the part "failed" Even though they removed the part from the car, and it "failed" in their possession, they would not take ownership! I will never step foot on the property again, and will be sure to tell everyone I know, to tell everyone they know, to never go to this piece of xxxx dealership! More

Great Car Buying Experience We just purchased a new 2016 RAV4. Our sales person, Greg Reantillo, made it a great experience. Overall, we felt very comfortable working with Greg We just purchased a new 2016 RAV4. Our sales person, Greg Reantillo, made it a great experience. Overall, we felt very comfortable working with Greg. Greg has a low key and friendly personality. He took his time to show us the available cars and gave us time to consider our options before making our final decision. Greg explained and made sure we were comfortable with the cars operation before driving off. He even got our smart phones set up with the car's Blue Tooth technology. We would definitely come back to Peruzzi Toyota and Greg Reantillo for future car purchases. Bob and Aileen More