
Peruzzi Toyota
Hatfield, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 180 reviews
I was in today for my regular checkup. As usual when I drove up I was immediately greeted by a member of the service dept. he got me in immediately and I was on my way in less than an hour. Great service drove up I was immediately greeted by a member of the service dept. he got me in immediately and I was on my way in less than an hour. Great service here. More
I have had my car serviced here for the past 7 years. Mark has assisted me on many occasions. As always , and today service and professionalism have been wonderful. He gave me his number to call or text Mark has assisted me on many occasions. As always , and today service and professionalism have been wonderful. He gave me his number to call or text him while I was waiting. He came out twice to give me an update and explain what they were doing and what the cost would be. Thank you Mark and Peruzzi I would have liked to have had my complimentary car wash I felt the weather was fine. More
Easy to make appt, great communication during appt. The car needed an inspection and Ben made a couple suggestions for work which were reasonable. It was easy to just accept/reject any work when he sent m car needed an inspection and Ben made a couple suggestions for work which were reasonable. It was easy to just accept/reject any work when he sent me the estimate with just a few clicks. Car was ready for pickup on time. More
Overall very satisfied. Worked with Matthew Stoll would definitely recommend him to others. Was very patient, helpful and made the process easy. overall would come back. definitely recommend him to others. Was very patient, helpful and made the process easy. overall would come back. More
Great experience! The sales people I dealt with were very helpful & the finance director got me to the numbers I was hoping to be at!! I'm so glad I went to them!! Thanks Peruzzi!! helpful & the finance director got me to the numbers I was hoping to be at!! I'm so glad I went to them!! Thanks Peruzzi!! More
First time go for front brake, they removed mate. After couple weeks they text me recommendation for front brake. So I was facing the problem that’s why I go for replace the front brake and they did. They couple weeks they text me recommendation for front brake. So I was facing the problem that’s why I go for replace the front brake and they did. They charged $ 269.02.but there was not a little improvement. More
John Rivera, thank you so much for making the deal happen! Let me tell you that I traveled from Kennett Square, PA all the way to Hatfield looking for a 2021 six speed Toyota Corolla Hatchback, beauti happen! Let me tell you that I traveled from Kennett Square, PA all the way to Hatfield looking for a 2021 six speed Toyota Corolla Hatchback, beautiful car and my first new car, which was driven off the show room! John was very nice, professional and not pushy with me, go see John for the right deal and the right car! He has also been available to answer questions post car buying. Great experience! More
It took almost two months to replace my radio that Perzuzzi originally refused to admit they damaged during a recall. Toyota finally agreed that there are "some" damaged radios during the recall. The Perzuzzi originally refused to admit they damaged during a recall. Toyota finally agreed that there are "some" damaged radios during the recall. Then took two weeks to get radio and finally could not tell how long it would take to replace radio..."It will be done by the end of the day" They did NOT respond to the Better Business Bureau. More
Shocked at the customer service and honesty Bought a brand new 2020 Toyota 4runner with all of the options I wanted included the TRD Pro Wheel and Tire Package to replace the stock wheels and ti Bought a brand new 2020 Toyota 4runner with all of the options I wanted included the TRD Pro Wheel and Tire Package to replace the stock wheels and tires. Along with the running boards and exhaust, and emblems that were all replaced,I asked that the STOCK wheels and tires be placed in the SUV for an extra set since I purchaseda FULL TRD PRO wheel and tire package. When I picked up the SUV, the wheels were in the TRD boxes but no tires were with them. I asked my sales guy where the tires were and he assured me that service had them. I asked him why they would dismount the tires when they were swapping out the wheels and tires in the first place. After closer inspection, I noticed that the tires on the TRD PRO Wheels were all season stock tires. I asked why they would put the stock tires onto an off road TRD PRO Wheel and tire package and their response was that I didn't specify the tires that would be placed onto the wheels. I paid 2200 dollars for this package. Common Sense would dictate that All Terrain tires would be placed onto the TRD PRO wheel and tire package and not stock tires. Well after a month of asking where my stock tires were, I went to finally pick them up because I was assured that new tires (all season stock tires on the TRD PRO wheels) were purchased. When Frank the manager took me to look at the tires that supposedly were my stock tires, I noticed that the size on the tires 265 65 17 did not match the standard stock tire size that comes on the 4runner 265 70 17 That then lead me to believe that they never ordered new tires in the first place and just swapped out the stock tires/tpms sensors and placed them on the TRD Pro wheels. After bringing this up multiple times and waiting a month to figure out where my tires were, I had called service and the service adviser told me specifically that they in fact did just take the stock tires off of the vehicle and swapped out the tires and tpms sensors to the TRD PRO wheels. After back and forth with Frank the manager, he basically shrugged it off and ordered a set of All terrain tires that should have been placed on the car in the first place. After scheduling to get them installed, I asked that the TPMS sensors be given to me since they took the old sensors from the stock wheels and placed them on the new wheels. The tire package I bought for 2200 dollars included the tires, wheels and sensors along with mount and balancing. So now I have a set up unmounted stock tires, stock wheels, the TRD Pro Wheels and All Terrain tires but no TPMS sensors for the stock set. Along with the cost of the sensors and programming, I am also out of the cost to mount and balance the stock tires and wheels. That is roughly 500.00 dollars. They lied their way through the process and didn't spend 5 minutes to understand or investigate the situation basically acting like I was trying to get over on them some how. The manager Frank has no principal when it comes to honesty with the customer or his role as a manager to the dealership. More