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Pete Mankins Nissan

Texarkana, TX

4.7
742 Reviews
Let us introduce you to our staff, show you some of our vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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3707 Summerhill Road

Texarkana, TX

75503

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Showing 742 reviews

August 31, 2023

The employees are a direct representative of the company and that's where you get your first impression. MacKenzie did an awesome job; very friendly yet professional. It was great working with her. More

by GLENNJAYFORE
Recommend Dealer
Yes
Employees Worked With
Matthew Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenzie Clark
August 25, 2023

Awesome dealership to work with. Amazing deals and service. Glad Pete Mankins earned our business. More

by HAYDEN.LUKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Mays
August 24, 2023

Service staff is very friendly and professional. Didn’t have have a long wait to have my vehicle service. More

by RAYPLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Didn’t like that we could only finance thru Nissan and not happy about an 8.54 % interest. Would have liked to use my own bank. Other than that great friendly service. More

by JOWENS1505
Recommend Dealer
Yes
Employees Worked With
Mackenzie Clark, Cody Stone
August 18, 2023

The people in the service department are courteous, professional and easy to talk to. I appreciate that they listen with respect. Kristie was the person I first talked to, and she was really nice. More

by DAJPAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Very nice people. Joshua Downing, was the man that help me, very helpful. Waiting room very clean. More

by MOSBAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Marlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Pete Mankins Nissan responded

Thank you for the great review about our service department and the dealership!

August 05, 2023

We love our new car! Dan Boyer was fantastic to work with. We bought our car from out of state and made a leap of faith that the car was as described by Dan. Dan represe More

by kevin.hatten
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Boyer
Aug 11, 2023 -

Pete Mankins Nissan responded

Thank you for the comments about your salesman. Glad you are happy about your experience with Pete Mankins!

August 03, 2023

The Service is always great at Pete Mankins and the communication is excellent between the service department and me! More

by CROSSTIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Pete Mankins Nissan responded

Thank you for sharing your experience with us! It was our pleasure serving you, and we hope to see you again soon!

August 02, 2023

Everyone did an awesome job. I am still asking questions and Amy is still helpful while we are working to finish up something. More

by MARNISHIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gideon Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Mays
July 30, 2023

Worst buying experience I have ever been through. Never even said thank you for buying this vehicle. Finance guy never even introduced himself. Horrible customer service More

by RABLES
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Matthew Ash
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Stone
Jul 30, 2023 -

Pete Mankins Nissan responded

Hi! Sorry to hear it was the worst experience you have ever had. This seems out of character for both employees tagged in your review. I would like to hear more about your experience so we can learn from our mistakes. I would reach out directly but I’m having trouble linking you to our customer base. -Kyle, GM 903-701-5466 feel free to text

Jul 31, 2023 -

RABLES responded

This was the easiest sale your dealership has ever had. I searched online and emailed for an out the door price. Got the price and told the salesperson that we would take it -All we needed was a sales order so I could bring a check. Management said they would not do that. Told the salesperson that we would be at PM at 10am to sign the papers. Had not even been in the vehicle-when we got there-vehicle was not ready, no paperwork had been done-=nothing. When we left after an almost 2 hours-no thank you-just a bye. 360 people work at the Credit Union and Pete Mankins is a valuable partner and we apricate the business you send our way. Would not have expected this at all.

Jul 31, 2023 -

Pete Mankins Nissan responded

Thank you for the response. We will be using this as a teaching moment for the employees involved. We are sorry to see our partnership end.

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