Peter Boulware Toyota of Columbia

Deceptive practices and did not deliver as promised This company was very aggressive in trying to get your business. I didn't mind the aggressive behavior, but when they told me they could get what I w This company was very aggressive in trying to get your business. I didn't mind the aggressive behavior, but when they told me they could get what I wanted, they made me believe it was at another dealer right down the street. I traded a next to new, still had the new smell inside 2012 Jeep Grand Cherokee Laredo 4x4 with only 11k miles. It was cherry, no chips, nicks, paint issues, nothing. They low-balled me on the trade which I expected but also promised hand painted pin stripping and actually set up a time for me to pick up the new vehicle. Well when I arrived at the allotted time, I waited another 3.5 hours as the said they were detailing it. I finally had to track someone down who had to search for the key as the vehicle was sitting under the awning ready for pick up. I was so worn out from waiting (I'm a disabled Vet that has bad back issues among other physical disabilities) and it was in the shade when I finally got to it, I didn't notice the pin stripping was actually tape and was full of bubbles and poorly placed on the vehicle. The clear hood protection was put on amateurishly also as the edge on the passenger side was jagged and looked as if they had problems installing. When I called them after the fact they wanted me to bring it back in. I told them I could not trust them. That is also when I found out that they had some driver pick up the vehicle 110 miles away and brought it down. It had floor boards on it and they called and asked me prior to pick up if I would accept that rather than the paint protection that I had ordered. I told them no. Later after getting the vehicle home and noticing noise on the highway home, I realized they had removed the step boards and never replaced the bolts that hold down the rocker panel. They were just loose on the bottom and flapping noise on the highway. These folks will do anything to get your money but have no problem screwing you in the process. The only reason I give them any stars is that ther is no empty star. More

Customer Service and Dealership Your staff is always so pleasant and accommodating. They go above and beyond what is required of them. There is a very nice waiting area and the wait Your staff is always so pleasant and accommodating. They go above and beyond what is required of them. There is a very nice waiting area and the wait has never been long for me. More

confirms that buying this Toyota was the smartest choice! Professional staff; Great lounge to wait on service When they say approximately "90 minutes" - you can count on it! And I love my complimentary car Professional staff; Great lounge to wait on service When they say approximately "90 minutes" - you can count on it! And I love my complimentary car washes! More

New car buying experience This was my third new Prius that I purchased from Fred Anderson, and my best buying experience! Stacy Simon was wonderful! He was very patient and r This was my third new Prius that I purchased from Fred Anderson, and my best buying experience! Stacy Simon was wonderful! He was very patient and responsive with all our questions and concerns. He let us use his computer to go online to get some extra discounts we had seen online, since we had not brought the documentation with us. He went through the new features of this Prius with us, helped us understand the different features of the navigation system and set up some frequently visited locations (e.g. home and Fred Anderson - for family plan service!), and he helped us set up our Bluetooth link for our smart phone. We will be in the market for another car in the next year or so, and will definitely consider Fred Anderson, and look for Stacy Simon to service our needs. More

Awesome experience! Very friendly staff answered all my questions and worked me in as I was visiting from out of state. Price for work done did not seem to be overly infl Very friendly staff answered all my questions and worked me in as I was visiting from out of state. Price for work done did not seem to be overly inflated as they are at my home dealership! Service was rendered promptly and actually finished before quoted time. More

New Car Purchase Stacy, provided excellent services on my purchase of a new car. His walked me enitrely though out the full purchase porocess also he ensured all my ne Stacy, provided excellent services on my purchase of a new car. His walked me enitrely though out the full purchase porocess also he ensured all my needs were taking care of. More

Solid purchase experience Good, solid purchase experience on our new fleet truck with Stacy Simon. Would purchase from them again. Thanks for the hard work on the deal. Good, solid purchase experience on our new fleet truck with Stacy Simon. Would purchase from them again. Thanks for the hard work on the deal. More

Bad service damaged tundra I took my 2014 platinum tundra in for service , when I was told my truck was finished . They parked my truck close to the garage exit so wouldn't see I took my 2014 platinum tundra in for service , when I was told my truck was finished . They parked my truck close to the garage exit so wouldn't see the long scratches they made on my truck . I found the scratches . I told them about it and they said they would fix them . I was told that it would only take 2 days well 4 days later and no response so I called them , they said oh yes the truck I'd ready . I came to pick my truck up and found more scratches . They didn't even wash the truck . I've spent a lot of money on toyota and Lexus but no more thanks to Fred Anderson Toyota. I'm warning everyone to stay away from the clowns!!! More

45,000 mile check-up My service adviser was very friendly and professional. Took me right in--no waiting. And while they were attending to my car, I was provided with co My service adviser was very friendly and professional. Took me right in--no waiting. And while they were attending to my car, I was provided with coffee and refreshments. Pleasant experience. More

I am happy husband made happy wife We recently purchased a Toyota Rav4 2015, this is for be used for my wonderful wife, our sales man was Stacy Simon very professional and friendly p We recently purchased a Toyota Rav4 2015, this is for be used for my wonderful wife, our sales man was Stacy Simon very professional and friendly person, after he showed us the vehicle we were looking for and my wife was able to drive it I knew I will buy it, she was looking very happy because had all the technology she want in her new car. we closed a excellent deal, and I want to say thank for honor and mach the price we find online in other dealership. More