
Peter Boulware Toyota of Columbia
West Columbia, SC
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If I had to do it again 1 Get financed some where else 2 Beware of ADD on' s @ time of sale 3 Don't be pressured into the $1700.00 Family Plan Connie Evans 1 Get financed some where else 2 Beware of ADD on' s @ time of sale 3 Don't be pressured into the $1700.00 Family Plan Connie Evans More
Sold and purchased another vehicle Billy Rodgers was oustanding, very friendly, and made the experience very pleasurable. Highly recommended. Saw that the sale and purchase of my vehic Billy Rodgers was oustanding, very friendly, and made the experience very pleasurable. Highly recommended. Saw that the sale and purchase of my vehicle went as smooth as possible. More
Fred Anderson is the stereotypical car dealership! Drive past Fred Anderson Toyota and don't stop until you arrive at Honda of Columbia! I spoke with an internet associate about a car that was advertis Drive past Fred Anderson Toyota and don't stop until you arrive at Honda of Columbia! I spoke with an internet associate about a car that was advertised online. I asked if the price was negotiable and they said it sure was! I then drove that day to look at the car 45 minutes away. It had a big gash on the lower front bumper and scratches along the fender well, so I decided I wasn't interested. There was another car, same year,but more miles and less features parked beside it. I made an offer on this car that I knew was a fair offer for both parties. They like to do the whole back and forth from sales manager to sales associate to the customer routine! It was very aggregating! They also like to add a lot of hidden fees on top of the tax, tag and closing fees! After we couldn't come to terms on that car. They then tried to sell me the first car for the internet price without coming down any and said they would fix the scratches! The internet salesman said the price was negotiable, but it wasn't. Frustrated by all the time wasted, I decided to keep driving down the road and pulled in to Honda of Columbia. They had the exact model and year Camry I was looking for with less miles than the Toyota dealership! I told the guy my price range and the car was already listed for that! He even came off another $1000! He also told me about some good deals he had on some 2012 Accords! I drove the accord and decided that it was the right deal for me even though it cost more than the Camry, but not by much and it was still cheaper than--after tax,tag,and closing fee--the older Camry with more miles at Fred Anderson Toyota! From a wasted trip to Fred Anderson to the best buying experience I have ever had at Honda of Columbia! More
Made wife happy Went to Fred Anderson Toyota of Columbia after leaving another dealership that we had a very bad experience with. So hopes were not high. While ther Went to Fred Anderson Toyota of Columbia after leaving another dealership that we had a very bad experience with. So hopes were not high. While there our salesman was extremely apologetic about my experience that we received at another dealership, and it was not even one of Fred Anderson's dealerships. Stacy was our salesman and he was fantastic. He was very helpful and patient with us. He took his time and did not try to push anything on us that we could not truly afford. He and Bob were very understanding of what I was looking for and they made it happen. I would recommend this dealership to everyone I know looking. If there was any issue we had while me and my wife were there was the coffee maker. It was a little confusing to make coffee. Other than that all was great. More
Purchase of Used Toyota I researched several dealerships online before stopping at Fred Anderson in West Columbia. The treatment I received there was outstanding. Everyone wa I researched several dealerships online before stopping at Fred Anderson in West Columbia. The treatment I received there was outstanding. Everyone was very knowledgable, friendly and easy to deal with. When my intent on the type of vehicle I was looking for was made clear, I was not pressured in anyway to look at something different. Billy Rogers was my Sales Associate and made this a pleasant buying experience. I look forward to continuing to do business with them in the future. More
Outstanding Services by Sales Rep (Adam Myers) We recently purchased a 2015 Toyota Highlander from Fred Anderson Toyota. Adam Myers was our sales representative and made this car buying experience We recently purchased a 2015 Toyota Highlander from Fred Anderson Toyota. Adam Myers was our sales representative and made this car buying experience thoroughly enjoyable. More
very disappointed in my experience In preparation to my visit at Fred Anderson Toyota of Columbia, I spoke with Sarah on the phone regarding some details which included the price of the In preparation to my visit at Fred Anderson Toyota of Columbia, I spoke with Sarah on the phone regarding some details which included the price of the 2014 Toyota Camry car that I was interested in purchasing. I don't live close by and I wanted to make sure it wasn't a "too good to be true" deal before making the drive. It was being "advertised" for $17,500. I asked her prior to my visit what hidden fees were involved. She said the usual sales tax and plates. I agreed. A day before my visit, the online price decreased to $17,250. So my dad and I drove 1.5 hours to get to the location today and I test drove it. I told Chris that I would buy it if the price could be dropped a few hundred dollars more. He said he could work with that. As he got the paperwork together, the price was $20,000. I was shocked. He said the price included $999 for keyless entry. Now, the online description didn't mention the car having this feature. I also never asked for it to be installed. Initially Chris said that they put it on for me but then later on he said it was put on when they initially got the car. There was also a $1700 charge for tinted windows, floor mats, etc. Well, the online price had already included the tinted windows. So that's when I started to realize that I was getting duped as well as a lot of other customers. Chris was willing to go down to $18,500 but I wasn't going to pay more that $18,000 since I was basing my price on the $17, 050 (we had agreed to go down a few hundred dollars if I were to buy). I figured about $1,000 for taxes and fees. Chris brought over another gentlemen and then he showed us his figures and he said he would not go below $19,500. So we walked away. I wasn't desperate to buy. There are many more dealerships that are willing to sell and hopefully not as dishonest and deceitful. More
Efficient, friendly service Efficient and courteous service. A dealership I can trust. I have deal with this dealership for over 10 years and they have always given me their be Efficient and courteous service. A dealership I can trust. I have deal with this dealership for over 10 years and they have always given me their best. More
2014 4 RUNNER Review RLEverett14 I originally looked On-Line for a new SUV and found exactly what I was looking for in my 2014 4 RUNNER. I was set up within minutes "ON-LINE" wit I originally looked On-Line for a new SUV and found exactly what I was looking for in my 2014 4 RUNNER. I was set up within minutes "ON-LINE" with a VIP appointment and purchased my new vehicle on that same day, after my test drive. Great Dealership and excellent Customer Service. I like it even more now that they have moved to Lexington on 378, which is even closer to my home. Richard Everett - Lexington, SC More
Accessories Installation The whole experience happened over a two week period. While Parts had to be ordered, and on the day of the Accessories Installation I could not meet a The whole experience happened over a two week period. While Parts had to be ordered, and on the day of the Accessories Installation I could not meet any of the appointment times the appropriate Technicians would be in to do the Installations. The Parts Dept Manager offered to pick-up my Camry from my Employer's parking lot (8821 Garner Ferry Rd) around 9:00am and bring it back to the dealership, and install the accessories. The Parts Dept notified me before I got off from work 2:30pm that the work was completed. When I got off, I called made arrangement over cellphone to pay bill, the Camry was delivered back to me in front of my place of employment. Now that's excellent customer service! More