Peter Boulware Toyota of Columbia

As much as I hate the car buying process, I appreciate how Isaiah worked hard to make me comfortable. He may be relatively new to Peter Boulware Toyota, but he made customer service a priority which is t how Isaiah worked hard to make me comfortable. He may be relatively new to Peter Boulware Toyota, but he made customer service a priority which is the most important quality I want in a sales person. And the sales manager Justine worked hard to get me a price I could live with. Thanks to both of them! More

Isaiha did a great job making us feel comfortable with the buying experience. He was professional and friendly. The rest of the staff also did a great job, we are pleased with the buying experience. the buying experience. He was professional and friendly. The rest of the staff also did a great job, we are pleased with the buying experience. More

Professional, straight forward to work with. I informed Dimitri on what I was looking for and he set me up. 2nd vehicle he’s sold me from here, 3rd I’ve bought from Peter Boulware. I informed Dimitri on what I was looking for and he set me up. 2nd vehicle he’s sold me from here, 3rd I’ve bought from Peter Boulware. More

I just came to Columbia and needed a new car. Romeo Santos was my sales person. He took time and showed me multiple vehicles. He was very curious and good listener. Finally I decided to purchase Romeo Santos was my sales person. He took time and showed me multiple vehicles. He was very curious and good listener. Finally I decided to purchase a new car. When I was away from SC Romeo was keep in loop about car delivery. This was very critical for me because I came to Columbia by rental car and needed a new car to move around town. The dealership kept their promise and I got my new car on the day a needed. Mr. Santos was so nice to offer to pick me up from the rental company to the dealership so I could complete purchase of my new car. Mr. Santos went above and beyond to help me as a customer. The Peter Boulware earned my business by selling me a new car and delivering on the promised date. Excellent job!!! Thank you!!! More

Our buying experience was what I had expected. A lot of haggling back and forth on price and discounts. We went in to buy a new Toyota SR5 with no trade in. Just wish dealerships would cut to the A lot of haggling back and forth on price and discounts. We went in to buy a new Toyota SR5 with no trade in. Just wish dealerships would cut to the best deal possible to start with. More

Sales person was great. Took his time to listen to my needs and got me in the right truck. Took his time to listen to my needs and got me in the right truck. More

My over all experience with there staff was in my opinion friendly, willing to get to my numbers not theirs. I purchased a 2025 Tacoma and the sticker price was the a same as what we negotiated on. The over friendly, willing to get to my numbers not theirs. I purchased a 2025 Tacoma and the sticker price was the a same as what we negotiated on. The over all experience was satisfying. More

They don’t deserve even 1 star, worst buying experience ever! They even sent my personal info to the wrong person email! Such incompetence , wish I could turn in this new truck and get my old one back!! Th ever! They even sent my personal info to the wrong person email! Such incompetence , wish I could turn in this new truck and get my old one back!! They have a 3 star rating and it shows More

Beware of Peter Boulware Toyota—Unethical Sales Practices & Unsafe Service Department! I have been a loyal customer of Peter Boulware Toyota (West Columbia-Sunset Blvd) for over seven years, but after my & Unsafe Service Department! I have been a loyal customer of Peter Boulware Toyota (West Columbia-Sunset Blvd) for over seven years, but after my most recent experiences, I will never do business with this dealership again. If you’re considering purchasing a used vehicle or getting your car serviced here, I strongly urge you to think twice. I purchased a 2015 Chevy Tahoe for $19,255 from this dealership in October of 2024. Within 48 hours, I experienced issues and immediately contacted them to notify them of a check engine light. After just 28 days, I was told the vehicle was only worth $12,500, meaning I lost $6,755 on a vehicle that should have never been sold in the condition it was in. To make matters worse, when I attempted to return the vehicle, they tried to charge me an additional $3,500 reconditioning fee—even though I doubt they ever properly reconditioned it before selling it to me. After fighting for fairness, I got this fee removed, but the entire situation left me feeling deceived and taken advantage of. I returned this Tahoe to them after 28 days and took a financial loss for my safety. Because I also have a Toyota Camry that has a family plan that is specific to this location, I continued to have my primary vehicle serviced there. Most recently, I took my Camry in for a routine oil change. After leaving the dealership, my car immediately struggled to accelerate and even stalled twice at major intersections, putting my safety at risk. I had to return to the dealership, where they discovered that a vacuum hose was never reconnected after the oil change. This careless mistake placed me in an extremely dangerous situation, and had I not returned quickly, it could have led to serious consequences. When I addressed my concerns with the service manager and service director, I made it clear that I would no longer trust them with my vehicle. The only reason I ever continued servicing my vehicle here was due to the family plan I had when I purchased my car. However, after being repeatedly let down, I will now be taking my business to Fred Anderson Toyota in Charleston, where I know I will receive honest service and proper vehicle maintenance. If you value honesty, transparency, and safety, I highly recommend avoiding Peter Boulware Toyota. Their sales and service teams are friendly when selling you a car but not when standing behind their business practices. More

BEWARE! Sticker price is NOT sticker price. Went with cash, surprised that they added $8,000 to the “sticker price”. Nope! The manager “knocked off” arou Sticker price is NOT sticker price. Went with cash, surprised that they added $8,000 to the “sticker price”. Nope! The manager “knocked off” around $4,000 but told us the extra $3,000 (+, -) was non-negotiable. It was their “Warranty package”. We HAD to purchase it. Ridiculous. The car they tried to sell us had obvious evidence of a wreck. CarFax was clean, which is why we drove 2+ hours to look at this car. Shocked is an understatement when we saw the actual car. How this passed their service department is astounding to us. Dishonest to say the least. We left, went to Henson Toyota about 20 miles away, bought the same car, negotiated, with cash, newer, with less miles, and they were honest, upfront and had integrity. More