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Peter Pan BMW

San Mateo, CA

4.9
543 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 543 reviews

February 24, 2024

The dealership was busy at that time. It took a long time but the people see kind More

by Abhishek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shkeeb
Apr 13, 2024 -

Peter Pan BMW responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Peter Pan BMW and would like the opportunity to discuss the subsequent wait time. Can you please send your contact information to me? I look forward to hearing from you. Gary Hutchinson Peter Pan BMW GHutchinson@penskeautomotive.com

February 23, 2024

Dealership was clean, staff friendly, and had an overall amazing experience finding the next best fit for our family More

by kelseyapacheco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alireza Ashrafi
Apr 13, 2024 -

Peter Pan BMW responded

We appreciate your kind words about Peter Pan BMW - cleanliness and friendliness do indeed matter to us. We're pleased we could assist with finding a suitable vehicle for you.

February 05, 2024

Quick and efficient. Car and paperwork was ready and I was in and out in 2 hours. More

by michaelrodrigues85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Locke
Apr 13, 2024 -

Peter Pan BMW responded

We're glad your visit to Peter Pan BMW was efficient and trouble-free. Car buying should be as smooth as possible. We appreciate your feedback!

February 01, 2024

Excellent experience at Peter Pan BMW. The Floor Manager, Youbert, was patient and kind in answering our questions. He was straightforward in helping us get a deal that worked with our nee More

by NW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youbert Alkhato
Apr 13, 2024 -

Peter Pan BMW responded

We're pleased to hear about your positive experience at Peter Pan BMW and we'll make sure our team continue providing great service. We are glad you found the BMW iX to match your preference. Thank you for recommending us, it's truly appreciated.

January 31, 2024

Overall, the service and dealership experience at Peter Pan BMW was really good. Adam was super helpful throughout the process and everything was done in less than 2 hours. The kindness they have and the o More

by JHuang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Locke, Sean Weaver
Apr 13, 2024 -

Peter Pan BMW responded

We're pleased to hear your visit with us at Peter Pan BMW was satisfactory. Our team's dedication shines through in your review. We anticipate serving you again, valuing your long-lasting relationship with us.

January 30, 2024

Super helpful customer advisor. Car delivered in showroom floor, cleaned and ready to go. Entire ordering process and status was done online, making it very convenient and a rea More

by boblewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Locke
Apr 13, 2024 -

Peter Pan BMW responded

It's great to hear you found our online process and delivery convenient at Peter Pan BMW. We value your time and try to make car buying as efficient as possible. Thanks for the feedback!

January 28, 2024

I had an exceptional experience shopping with Peter Pan BMW. Before we dropped by, Javed, the sales manager, had everything prepared and the whole process was super smooth, transparent and stress-free. The More

by c20090204
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Javed
Apr 13, 2024 -

Peter Pan BMW responded

Thanks for highlighting the smooth process and efficiency at Peter Pan BMW. It was a pleasure helping you get your new car - we're glad it made for an exceptional experience. We look forward to ensuring every visit is as transparent and stress-free as this one.

January 27, 2024

Online team was easy to work with and I’m getting out of dealership was smooth. More

by matt.leducq
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali, Sean Weaver
Apr 13, 2024 -

Peter Pan BMW responded

We appreciate your review. It's good to know that our online team at Peter Pan BMW made your transaction smooth and easy.

January 25, 2024

Excellent service, very good personality. Detailed explanation and demonstration. Would like to recommend to others More

by Jianping peng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javed , Sean Weaver
Apr 13, 2024 -

Peter Pan BMW responded

We appreciate the positive feedback. We strive for excellence in both our service and explaining procedures at Peter Pan BMW. Your recommendation means a lot to us.

January 17, 2024

Javed and his team made the buying process very seamless. He was very professional and helpful. Great buying experience! More

by Brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javed, Cindy, Ivy
Apr 13, 2024 -

Peter Pan BMW responded

Glad to hear the purchase process at Peter Pan BMW was seamless and professional for you. Your positive feedback towards our staff is greatly appreciated.

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