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Peter Pan BMW

San Mateo, CA

4.9
600 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 600 reviews

August 31, 2021

Our experience at Peter Pan BMW was first class. Youbert Alkhato, the salesman who assisted us with our purchase, was professional, knowledgeable and extremely helpful. We highly recommend Peter Pan BMW. More

by ytoma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Youbert Alkhato
Aug 31, 2021 -

Peter Pan BMW responded

Hi there, We are thrilled to hear of your first class experience. It pleases us to know that our Sales Department were professional, knowledgeable and extremely helpful. We hope that you enjoy your purchase and at Peter Pan BMW we appreciate your recommendation. We look forward to working together in the future.

August 25, 2021

Best dealership never had any issues. Best customer service. Go see Eugene you won’t be disappointed. More

by royanluthra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene
Aug 26, 2021 -

Peter Pan BMW responded

thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to your next visit.

August 18, 2021

The worst dealership I have. We are so shocked by how rude the BMW sale, Adam Locke is… We are looking for a BMW and need to do research on different modes before the decision is made. I initially sent More

by W
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Locke
Aug 19, 2021 -

Peter Pan BMW responded

Hello, We take our customer feedback very seriously here at Peter Pan BMW and would like the opportunity to learn more about your Sales experience. Can you please send your preferred contact method to me at BMW@peterpanbmw.com? Thank you, Jim Cyr General Manager Peter Pan BMW BMW@peterpanbmw.com

August 15, 2021

Peter Pan BMW's team of professionals went above and beyond to sell me my BMW i3 this week. I live in Los Angeles but this vehicle had all the features I had been looking for and reached out to Adam Lo More

by Sylvan Grimm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Locke
Aug 16, 2021 -

Peter Pan BMW responded

Hi Sylvan, Thank you for your positive review. We are thrilled you had a customer driven, helpful, above and beyond Sales experience with our Team here at Peter Pan BMW. We appreciate your travel to work with us and we hope you enjoy your new BMW i3 and we are looking forward to your next visit.

August 09, 2021

Great store with highly supportive staff with knowledge and loved it More

by satoshi.fujii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Hung
Aug 09, 2021 -

Peter Pan BMW responded

Hi there, We appreciate your positive review. It is wonderful to know that our team supported you whilst providing you a knowledgeable experience. Thank you for choosing Peter Pan BMW and we hope to continue to assist with all of your future automotive needs.

August 05, 2021

Ivy was very on task. Got me on my way quickly and efficiently. She has checked back to insure that all was well. Great experience More

by scotthalepub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Aug 06, 2021 -

Peter Pan BMW responded

We are pleased to learn that you have had a great experience with us here at Peter Pan BMW! Team members such as Ivy go the extra mile and we love to hear that. Let us know if you need any further assistance.

July 31, 2021

Quick and hassle free. We agreed to all terms on the phone, and just came in to inspect car and sign paperwork. No hassle, not obnoxious dealership like others I've experienced before. Would buy anothe More

by larrygor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Locke, Sean Weaver
Aug 01, 2021 -

Peter Pan BMW responded

Thank you! Glad we could help you get exactly what you wanted. Welcome to the Peter Pan BMW Family!

July 29, 2021

I had a great experience at Peter Pan BMW. Everyone there was friendly and helpful. I've actually never had more fun buying a car. More

by Rene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kam Pourhadi, Shakeeb Ahadi
Jul 30, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 04, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 04, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 05, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 05, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 06, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 06, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 07, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 09, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 09, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 10, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 10, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 11, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 11, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 12, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 12, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 13, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 14, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 14, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 15, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 15, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 16, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 16, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 17, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 17, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 18, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 18, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 19, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 19, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 20, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 20, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 21, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

Nov 21, 2021 -

Peter Pan BMW responded

Rene, thank you for taking the time to share your great car-buying experience with Kam and Shakeeb! Congratulations on your new ride!

July 23, 2021

Very easy experience and Yav was very patient and allowed us to check out the car without him lurking. Made a second trip to discuss the features of the car. More

by Njjward
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yev kaplinskiy, Sean Weaver
Jul 23, 2021 -

Njjward responded

Thanks again Yav. We are enjoying the car and again appreciate the experience. Wards

July 21, 2021

Was very professional clean deal. was very nice. I would love to buy it again. Next time I hope you have a more inventories & more variety More

by Flora_pavlmario
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yevgeniy Masalitin
Jul 21, 2021 -

Peter Pan BMW responded

Hi Flora, Thank you for your positive review. It is nice to know that you encountered a professional and clean environment. We take on board your feedback about the variety of inventories. Enjoy your purchase and thank you for choosing Peter Pan BMW, know that you are always welcome here.

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