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Peter Pan BMW
San Mateo, CA
601 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 601 reviews
September 02, 2021
Adam Locke at Peter Pan BMW made the whole buying experience smooth and stressless. He is very efficient and easy to communicate to (he solved all my concerns and issues via texts and emails before a experience smooth and stressless. He is very efficient and easy to communicate to (he solved all my concerns and issues via texts and emails before and AFTER I bought the car!). Highly recommended him as your dealer! More
by K
Employees Worked With
Adam Locke
August 31, 2021
Our experience at Peter Pan BMW was first class. Youbert Alkhato, the salesman who assisted us with our purchase, was professional, knowledgeable and extremely helpful. We highly recommend Peter Pan BMW. Alkhato, the salesman who assisted us with our purchase, was professional, knowledgeable and extremely helpful. We highly recommend Peter Pan BMW. More
by ytoma
Employees Worked With
Youbert Alkhato
August 18, 2021
The worst dealership I have. We are so shocked by how rude the BMW sale, Adam Locke is… We are looking for a BMW and need to do research on different modes before the decision is made. I initially sent rude the BMW sale, Adam Locke is… We are looking for a BMW and need to do research on different modes before the decision is made. I initially sent a request for 330e online, then we found it was small for us after the first visit, and took a test drive for X3. After that we discussed with friends and families and think sedan is a better choice, and thus this afternoon we sent an email to Adam to ask about the price for 530e, but Adam’s reply (we were so shocked and surprised why he treated people like this?) is sooo rude and questioning/indicating whether our decision is serious?! Of course we are serious. Customers need time to make the decision! Our time is no less valuable than yours. We only have 2 emails and one test drive. Is this too much? More
by W
Employees Worked With
Adam Locke
August 15, 2021
Peter Pan BMW's team of professionals went above and beyond to sell me my BMW i3 this week. I live in Los Angeles but this vehicle had all the features I had been looking for and reached out to Adam Lo beyond to sell me my BMW i3 this week. I live in Los Angeles but this vehicle had all the features I had been looking for and reached out to Adam Locke to see if it was possible to negotiate the purchase and fly or ship the car back down to LA. It was a bit stressful putting my faith in the hands of a dealership for a car I was buying site unseen but Adam was honest and communicative throughout the process. I was able to negotiate, provide a deposit and finalize the numbers remotely and flew up to pick up the car. The process was as smooth as could be expected. Adam Locke and Keith Trey made the transaction as seamless as possible, great customer service. More
by Sylvan Grimm
Employees Worked With
Adam Locke
July 31, 2021
Quick and hassle free. We agreed to all terms on the phone, and just came in to inspect car and sign paperwork. No hassle, not obnoxious dealership like others I've experienced before. Would buy anothe phone, and just came in to inspect car and sign paperwork. No hassle, not obnoxious dealership like others I've experienced before. Would buy another BMW from them again. More
by larrygor
Employees Worked With
Adam Locke, Sean Weaver
July 23, 2021
Very easy experience and Yav was very patient and allowed us to check out the car without him lurking. Made a second trip to discuss the features of the car. us to check out the car without him lurking. Made a second trip to discuss the features of the car. More
by Njjward
Employees Worked With
Yev kaplinskiy, Sean Weaver
