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Peter Pan BMW

San Mateo, CA

Overview
Reviews
4.9
600 Reviews
Call Dealership (866) 462-7124
View Awards

2695 S El Camino Real

San Mateo, CA

94403

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Showing 600 reviews

May 02, 2021

Patient and very knowledgeable. Worked with our budget. Showed us all the features and allowed us to test drive both X3 abs X5. Showed us the difference in each model. More

by jazzyanna7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
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May 02, 2021 -

Peter Pan BMW responded

Hi, thank you for taking the time to leave a review for us at Peter Pan BMW. We're happy we could meet your expectations! Our team is available should you require any extra help.

April 30, 2021

Great dealership. I ordered an X5 with a long wait from the factory. Patrick kept me up to date, all along the process. The entire process was painless and easy More

by X5Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, Sean Weaver
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Apr 30, 2021 -

Peter Pan BMW responded

Hello, thank you for the kind words for Patrick! We're happy to hear you had a painless and easy experience. Let us know if there is anything else we can do for you. Congratulations on your new X5!

April 30, 2021

Negotiated the deal beforehand. Went in to sign paperwork and pick up the car. Everyone was very friendly. Had to wait a little for finance, but everything went smoothly. More

by JW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
May 01, 2021 -

Peter Pan BMW responded

Hi there, At Peter Pan BMW we thank you for your five star review. We strive to create a customer driven experience, so we are delighted to hear about your recent visit. Thank you for choosing Peter Pan BMW and we hope to continue to assist with all of your future automotive needs.

April 25, 2021

This is the best dealer ship in California and people are nice, the service is good I am not lying if you ever want to buy a car just go to Peter Pan and victor will help you for that. More

by damonliang2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor , Sean Weaver
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Apr 26, 2021 -

Peter Pan BMW responded

We always strive to provide top quality service to every guest, and are pleased to learn that you like the way Victor we do business here at Peter Pan BMW! Please don't hesitate to reach out to us if there's anything more we can do!

April 24, 2021

I worked with Yev, and he has absolutely amazing! Super knowledgeable and quick on his feet. He made the whole experience super seamless. I will definitely be coming back! More

by lorenagonzales1213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yevgeniy Kaplinskiy , Sean Weaver
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Apr 26, 2021 -

Peter Pan BMW responded

Hi Lorena, Thank you for your five star review. We are thrilled that Yev provided you a great and knowledgeable experience here at Peter Pan BMW. Thank you for your visit and we look forward to seeing you again for any of your automotive needs.

April 22, 2021

Perfect service and excellent knowledge of the car we were looking at. Went beyond expectations by helping us find the right vehicle X5 even though we had another car in mind. More

by Dmeyberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone was wonderful. I can’t recall the names but there were 2 technical persons , Sean Weaver
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Apr 23, 2021 -

Peter Pan BMW responded

Hi there, thank you for sharing your five-star review! We're glad to hear you received excellent service from our team. We appreciate your business and hope to work with you again soon.

April 21, 2021

Rob at BMW Peter Pan was great. Shaq in finance also did a really good job. Would definitely buy again from Peter Pan BMW. Thanks! More

by hcsotomayor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Taylor
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Apr 22, 2021 -

Peter Pan BMW responded

Thank you for your kind words! We're happy Rob could help find you an amazing car. We hope you continue to choose us at Peter Pan BMW for all your automotive needs. Take care!

April 21, 2021

The sales and finance team took care of me made it a pleasant customer experience. Thank you Dick, Rob and Shaq!! Love my new car. More

by Marty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Taylor , Sean Weaver
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Apr 21, 2021 -

Peter Pan BMW responded

Our team always works hard to make your experience great! Dick, Rob and Shaq will be glad to learn your feedback. Thanks for choosing Peter Pan BMW!

April 14, 2021

Thank you very much Eugene for helping us to get our new x3. Right color, right equipment and great service. Thanks to the finance team as well. It was super fast to sign the documents. More

by klaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene
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Apr 15, 2021 -

Peter Pan BMW responded

Thank you for the great review, Klaus! We are so pleased to learn that Eugene's diligent service helped you find the perfect new X3! Congratulations on your purchase; Peter Pan BMW looks forward to working with you again in the future.

April 14, 2021

Great service. Eugene went above and beyond to make sure we got what we wanted. We are very happy with the service and the car we purchased. More

by Julia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Masalitin
Report | Print
Apr 15, 2021 -

Peter Pan BMW responded

Julia, thank you for taking the time to share your outstanding experience with Eugene! Enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Peter Pan BMW.

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