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Peter Pan BMW

San Mateo, CA

4.9
602 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 602 reviews

February 17, 2021

It was easy to make a service appointment online, quick check in, detailed estimate provided at a fair price, and completed the work on time. More

by SL23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wai Wong
Feb 17, 2021 -

Peter Pan BMW responded

Hi there, thanks for the great review! We truly appreciate your business and are happy to have provided you with five-star service. Have a wonderful day.

February 17, 2021

Steve was a great service manager who took care of my request promptly. The specific advices he offered are appropriate with a job well done. More

by Mike👍🏻
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hooper, Sean Weaver
Feb 18, 2021 -

Peter Pan BMW responded

Mike, thanks for sharing your great experience with Sean and Steve in our Service Department! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Peter Pan BMW!

February 13, 2021

I bought a preowned BMW at Peter Pan BMW at San Mateo recently. Henry provided good service in my visit. I really appreciated his kind help. More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Sipor
Feb 14, 2021 -

Peter Pan BMW responded

Thank you for the great review, Alex! We are so pleased to see that Henry's outstanding service helped you find the perfect new BMW. If Peter Pan BMW can do anything else for you, please be sure to let us know. Congratulations on your purchase.

February 12, 2021

Great experience from inquiry to delivery. Adam was great and easy to work with. I had a deal struck before I even arrived at the dealership. Shak was awesome in finance! More

by Saleshni_P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Locke, Shak Ahadi
Feb 13, 2021 -

Peter Pan BMW responded

Thank you for visiting Peter Pan BMW, Saleshni. We will be sure to thank Adam and Shak for providing you with excellent service. We look forward to working with you again.

February 03, 2021

I worked with Adam Locke through the Costco buyer program. The configuration I wanted wasn't available anywhere, so we placed a custom order. The process was smooth, pick-up went great, and no pressu More

by BillShepp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Locke
Feb 04, 2021 -

Peter Pan BMW responded

Thank you for visiting Peter Pan BMW, Bill. We will be sure to thank Adam for providing you with a smooth and pressure-free experience. We look forward to working with you again.

February 03, 2021

Victor and his Team are the terrific . Fair pricing, very communicative and easy to work with. They are very customer oriented. I have leased multiple cars through Victor over the years. I highly recommend! More

by agessow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivy, Sean Weaver
Feb 04, 2021 -

Peter Pan BMW responded

Thank you for taking the time to write about your experience. We are happy to hear Sean and Ivy communicated thoroughly about your repair process, and we are glad to know you trust our expertise. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us at Peter Pan BMW.

January 24, 2021

I had a custom order for my new X4 with Patrick Castano, he's the best, very responsive all the time even in the weekend, their pricing is very competitive after all the quotes from 4 dealers in the same ar More

by trong_anh89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Castano
January 23, 2021

Wai Wong does a great job of explaining problems, solutions and timing — she always exceeds my expectations! I really like the courtesy of staff at Peter Pan — they aim to please! More

by Yofada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wai Wong, Sean Weaver
January 22, 2021

Very friendly folks and organized. Didn’t feel pressure to have to make a purchase or add on things. Ended up with an amazing car! More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
January 21, 2021

We had a very pleasant experience. The car was just as advertised and was handed to us in pristine condition. Thank you Peter Pan BMW. More

by Jessie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Rebozzi
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